CreditNinja Reviews 

11,706
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,938 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the straightforward and efficient application process, often finding it quick and easy to navigate. Many people appreciate the rapid funding, with money frequently received on the same day or earlier. Reviewers also highlight the excellent and trustworthy service, noting helpful staff and reliable support. However, some people mentioned high interest rates, which could lead to substantial repayment amounts. A few customers also noted transparency issues, citing undisclosed fees or unexpected payment structures. Some reviewers also experienced unhelpful customer service or delays in receiving funds.

What people talk about most

User experience

Users describe positive interactions with user experience, consistently highlighting the simplicity and speed... See more

Service

Reviewers highlight positive aspects of service, often praising its speed and efficiency, especially during... See more

Payment

Clients share ambiguous opinions on payment, with many reviewers expressing satisfaction with the speed of... See more

Customer service

Reviewers mention positive feedback about customer service, often highlighting helpful and pleasant... See more

Price

Customers express significant dissatisfaction with pricing, citing extremely high interest rates and hidden... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was so simple and I was able to get the application done and loan completed in really no time at all. If you only make the minimum payment it is a significant expense but pay it off and then you av... See more

Rated 5 out of 5 stars

This is my third time using Credit Ninja, and they’ve always been great to work with. They’re a highly reputable company, and whenever I need help, I can actually talk to a real person, which makes... See more

Rated 5 out of 5 stars

It was an easy straightforward experience. The rate and reviews were easy to understand. It was a big helper in deciding what company to choose and was able to the money in a timely and fast manner. W... See more

Rated 5 out of 5 stars

It was so easy to fill out the application. After submitting the application, the response for approval was fast. I didn't expect the $ until Monday because I filled out the application on a Friday... See more


Company details

  1. Non-bank financial service
  2. Financial advisor
  3. Loan agency

About CreditNinja

Written by the company


CreditNinja installment loans gives you access to funds in a safe and timely manner. Our online request process allows you to apply for a personal loan from the comfort of your home. That means no more long bank forms or slow moving lines. Typically within one business day you'll receive confirmation of the approved funding to help take care of your financial strains.
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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12k reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(11,706)

1,972 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome Lender

The application was simple and fast. It took no time at all to get approved. My money was direct deposited in 5 hours of being approved. My payment is minimal and the service to get everything in order was fast and very knowledgeable.

29 June 2026
Unprompted review
Rated 1 out of 5 stars

Unsatisfied

I did not get approved for amount requested but was approved for a smaller amount but there was no way to decline the loan. It automatically approved. Now I'm stuck with two loans. Never again

29 June 2026
CreditNinja logo

Reply from CreditNinja

Dear Constance,
We’re sorry to hear you're feeling this way. Our goal is always to be transparent and supportive throughout the lending process. Our conditional loan offers are based on the preliminary information provided during the application. These offers do not yet account for additional factors reviewed during bank verification and full underwriting, such as verified income and ability to repay. Once all required information is reviewed, the final approved loan amount is determined using verified data. In some cases, this may result in a change from the original conditional offer. We apologize for any confusion this may have caused.
We're committed to ensuring all approved applicants have an opportunity to fully review all loan terms prior to signing, including information about the annual percentage rate (APR) and other fees along with details about the applicable 3-day cancellation window. High-APR loans are not recommended as long-term financial solutions; your choice of a loan product should match your needs and ability to repay. It’s important to note that you are still within your rescission period, which allows you time to review the terms and cancel if you choose. Our friendly customer service team is available to answer questions at any time, before and after signing. For further assistance, please call us at (855) NINJA-01 ((855) 646-5201) or e-mail support@creditninja.com.

Rated 1 out of 5 stars

Kept saying loan was approved and then…

Kept saying loan was approved and then computer glitch and it would be fixed in a few more days blah blah blah. This process went on longer then than a week. To many excuses dont have time for that. I went somewhere else. To bad for you,you list a good customer.

25 June 2026
CreditNinja logo

Reply from CreditNinja

Dear Gayla Lavender,
Thank you for reaching out and for your interest in our loan products. We’re sorry to hear that your experience did not meet your expectations. Transparency and customer support are central to our lending process, and we take concerns like yours seriously. For privacy and security reasons, we cannot discuss specific account details in a public forum. We’d love to discuss your concerns with you directly, as our goal is to ensure you have a positive experience with CreditNinja.
We're always willing to work with our customers to clarify any concerns. Please contact our friendly customer service team at (855) NINJA-01 ((855) 646-5201) or email support@creditninja.com for assistance.

Rated 1 out of 5 stars

Well you took out 168 today now I have…

Well you took out 168 today now I have no gas for work , you WAS NOT SUPPOSED TO TAKE IT OUT TILL JULY 10 th . Today is the June 26 th at 8:23 pm

12 June 2026
CreditNinja logo

Reply from CreditNinja

Dear Kimberly Sims,
Thank you for reaching out. At CreditNinja, we're committed to ensuring that all approved applicants have an opportunity to fully review all loan terms prior to signing, such as the full payment schedule, information about the annual percentage rate (APR) and other fees. Repayment schedules are determined based on information provided by the applicant and verified through instant bank verification (IBV).
Our goal is to make your loan repayment process as effortless as possible, if you believe there is an error with your payment schedule or wish to update it, please contact us. Our friendly customer service team is available at (855) NINJA-01 ((855) 646-5201) or via e-mail at support@creditninja.com.

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