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Creditplus Bank AG Reviews 

1,024
•
TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

As I am familiar with my Credit Bank - one credit still exists here and is finished next year - everything was easy to act with, and my wish for a new credit became true without any complication! M... See more

Company replied

Rated 5 out of 5 stars

I found this company at the portal called Verivox, it was the best rated in interest charges and I can see why, it was really fast and they always tried to find contact with me which made the communic... See more

Company replied

Rated 5 out of 5 stars

Very fast response!👍 After my request, the money arrived in my account the very next day. Since I applied for the loan through an intermediary (Volksbank, where I already have an account and where my... See more

Company replied

Rated 1 out of 5 stars

Worst service ever seen. Too many hidden charges, they kept debiting me even after pay off of the credit. Multiple interest charged in a single month, charges for early payment even after only 1 year... See more

Company details

  1. Credit Counselling Service
  2. also in
  3. Car finance and loan company
  4. Loan agency

Written by the company

Wer wir sind? Wir machen Wünsche machbar – unsere Mission ist es, das Leben unserer Kund:innen zu bereichern und mit unseren Finanzdienstleistungen Träume zu verwirklichen. Wir verstehen uns nicht als typische Bank, sondern als lebendige Gemeinschaft von Gestalter:innen, die keine Angst davor haben, neue Wege zu gehen. Dabei setzen wir uns alle auch noch für Themen mit Impact wie Nachhaltigkeit und Digitalisierung ein – ob in unserer Zentrale in Stuttgart, an unserem Standort in Offenbach oder deutschlandweit in unseren 21 Filialen. Bei der Creditplus denken wir größer, denn wir profitieren von Synergien mit unseren (inter)nationalen Schwestereinheiten und Business Units unter dem Dach der Crédit Agricole. Produkte, Services, Leistungen Mit der Creditplus als Kreditgeber geht der Kredit schnell und einfach online. Bequem vom Sofa aus und unabhängig von Öffnungszeiten einer Filiale. Bestimmen Sie Ihre Kreditsumme und Laufzeit mit unserem Kreditrechner ganz einfach selbst. Danach erhalten Sie von uns ein individuelles Kreditangebot zu attraktiven Konditionen. Sie nehmen Ihre finanzielle Freiheit selbst in die Hand und schließen den Kredit mit wenigen Klicks online ab: 100% digital – mit Video-Identitätscheck und elektronischer Signatur. Das ist up to date und spart Zeit. Mit einem Onlinekredit von Creditplus sind Sie zu jeder Zeit auf der sicheren Seite und profitieren von der zusätzlichen Flexibilität. Kennzahlen Mitarbeiter 767 Umsatz 230 Mio. EUR (2024)


Contact info

Promotion box for Creditplus Bank AG

Jetzt Kredit beantragen

Erfüllen Sie Ihre Wünsche mit unseren Krediten zu Top-Konditionen.

4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.3

All reviews

(1,024)

323 reviews in the last 12 months

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Rated 5 out of 5 stars

I am very satisfied for the loan

I am very satisfied for the loan, everything was good.
Best regards

29 July 2025
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Guten Tag Khaliq

thank you for your positive feedback! We’re glad to hear you had a smooth experience with your loan. Your satisfaction is important to us. If you ever need further assistance, we’re here to help. Best regards!

Beste Grüße
Ihre Creditplus Bank

Rated 5 out of 5 stars

Very fast snd efficient … same day I ha…

Very fast and efficient … same day I had the money in my bank

24 July 2025
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Guten Tag Jens aus Zittau

thank you for your positive feedback! We’re glad to hear you had a smooth experience. Your satisfaction is important to us, and we’re here to support you further if needed. Should you have any questions or require assistance, don’t hesitate to reach out. We appreciate your trust in our service.

Beste Grüße
Ihre Creditplus Bank

Rated 4 out of 5 stars

everything well done

everything well done
there is no item to subtrac points of scale

2 July 2025
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Guten Tag,

danke, dass Sie sich Zeit für diese Bewertung genommen haben! Es bedeutet uns viel zu wissen, dass Sie mit unserer Leistung und unserem Service zufrieden sind.

Beste Grüße
Ihre Creditplus Bank

Rated 5 out of 5 stars

Very fast and easy

Very fast and easy

1 July 2025
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Guten Tag,

wie schön, dass Sie sich die Zeit für ein positives Feedback genommen haben! Vielen Dank dafür. Bei Fragen, Anregungen, Lob oder Kritik sind wir immer gerne für Sie da und freuen uns, von Ihnen zu hören.

Beste Grüße
Ihre Creditplus Bank

Rated 5 out of 5 stars
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Dear customer,

How nice that you took the time to give us positive feedback! Thank you very much. If you have any questions, suggestions, praise, or criticism, we're always happy to help and look forward to hearing from you.

Kind regards
Yours Creditplus Bank

Rated 5 out of 5 stars

In 24 hours

Very simple and fast.

14 June 2025
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Guten Tag,

danke für Ihr Vertrauen und Ihre positive Rückmeldung! Es ist uns eine Freude, Sie als zufriedenen Kunde zu haben.

Beste Grüße
Ihre Creditplus Bank

Rated 1 out of 5 stars

Unprofessional

I have requested the loan from this bank. The bank account was checked and all needed documents approved. They approved it, and sent me the documents for a signature. After I signed the contract, they refused to provide the loan without any reason.
They wasted 3 weeks of my time. Afterwards I requested another bank for a loan, and it was given within 24 hours.

Not recommended. Unprofessional "bank".

23 January 2025
Unprompted review
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Dear Customer,

We are very sorry that you are not satisfied with our customer service.

We would be happy to look at your process again and give you feedback about the reasons for the rejection.

Best regards
Your complaint management from Creditplus Bank AG

Rated 1 out of 5 stars

Idiot Anlagekonto

Idiot Anlagekonto, have no idea why all the money in my C24 Tagesgeld was immediately transferred to this scheiße bank, and when I wanna get it back I need to wait 3 days, fxxk Creditplus and also C24, already decided to change to another bank, no more C24

12 January 2024
Unprompted review
Creditplus Bank AG logo

Reply from Creditplus Bank AG

Guten Tag,
vielen Dank für Ihr Feedback.
Wir bedauern, dass Sie mit unserem Service unzufrieden sind. Unser Anspruch ist es, immer die beste persönliche Beratung für jeden unserer Kunden zu gewährleisten.
Gerne möchten wir Ihr Anliegen prüfen. Hierfür benötigen wir Ihre E-Mail-Adresse oder Referenznummer. Wir bitten Sie daher, sich mit Ihrem Anliegen direkt an beschwerdemanagement@creditplus.de zu wenden.
Vielen Dank!

Freundliche Grüße
Ihr Beschwerdemanagement der Creditplus Bank AG

Rated 1 out of 5 stars

Incompetence on every level

Website has dozens of error messages. Impossible to change bank details. Support is slow to respond or doesn't respond at all. If you pay rates manually, it registers on the website but the company still sends you late notices demanding money plus fees for rates that you have already paid.

10 January 2023
Unprompted review
Rated 1 out of 5 stars

Worst service ever seen

Worst service ever seen. Too many hidden charges, they kept debiting me even after pay off of the credit. Multiple interest charged in a single month, charges for early payment even after only 1 year payment remains.
No doubt, I was taken advantage of. I wish negative star is possible because they do not deserve the 1 outta 5 stars rating.

2 March 2021
Unprompted review
Rated 3 out of 5 stars

No one is answering the telephones no…

Update: they answered the telephone and apparently the work is done for them so it’s really weird that they are not problem in the telephone but really a lot of people calling,they said that now everyone wants 0 Finanzierung so guys don’t be afraid they are working hahaha :) I will keep you up to date

No one is answering the telephones no one is contacting back. The process takes so Long I had Finanzierung with another company was so quick and they call me every 4 months to ask me if I am happy and if I need anything more. With this bank I am not sure yet since I am not getting any answer but don’t forget to read the contract and find there the 8,5 euros extra that all the others said. I am waiting some hours more and after I will cancel it. Time is money too and I am not giving them as much time as they want if they don’t let me know that they need time.
Again is corona we need to be more patience but I don’t think like this since is not anymore an excuse that we have corona everything is working from the internet. If the bank don’t have money can be transparent to us and send an email due to the crisis we will approve your requests differently or that it takes more time since we have this and this issue.
I hope they read the reviews and care to change their name.

6 May 2020
Unprompted review
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