For the body cream, Your instructions read; apply liberally... (please look up definition). I apply it sparingly and it still will not last till my next delivery. It also reads, apply twice a day... See more
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I do not see the difference from other lotions or exfoliants. In fact, I do not see any difference at all with this product. The ontact page is limited makes it difficult to contact the company... See more
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My experience wasn't as great as I thought it would be. I have only been using these products for 3 weeks as instructed. My skin feels better but doesn't look any different. Perhaps I will have to u... See more
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It is nearly impossible to find the customer portal, login, or account number to process returns under their so-called 60-day guarantee. I canceled my subscription once through email and then found a... See more
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Company details
- Vitamin & Supplements Shop
- also in
- Beauty Salon
- Fitness and nutrition
- Health and beauty shop
- Skin care clinic
About The Body Firm
Written by the company
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face.
Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
Why Customers Choose The Body Firm™
- ✔ Clinically shown formulas powered by TruFirm® Complex
- ✔ Targeted treatments for the neck, chest, arms, and legs
- ✔ Curated collections crafted with care and precision
- ✔ Backed by a 60-day money-back guarantee
Body Care, Reimagined. From Head to Toe.
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face. Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
What sets us apart is our proprietary TruFirm® Complex, a blend of naturally derived phytonutrients clinically shown to visibly improve the look of crepey skin and help transform its firmness, smoothness, and texture. From rich body treatments and exfoliants to targeted neck and chest care, each formula in our Crépe Erase® collection is thoughtfully crafted to smooth texture, restore elasticity, and renew the skin's natural resilience.
Our Philosophy
At The Body Firm, we believe every woman deserves to feel confident in her own skin. We remain a luxurious line dedicated to elevating body care with the same care, science, and attention to detail our customers have come to trust.
Contact info
United States
- thebodyfirm.com
3.3
Average
931 reviews
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Reply from The Body Firm
Thank you for bringing this to our attention, Rhonda. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Body Firm and allowing us to be part of your skincare journey.
The name of product says it all ..
It works. I use it religiously every day on my knee area.
29 September 2026
Insufficient amount
Body firming cream only works if you slather on a huge amount. There is never enough to last until the next shipment arrives.
29 September 2026
Reply from The Body Firm
Thank you for your feedback, Kathy. We sincerely apologize for your experience with the product quantity and shipment timing. We recommend applying the suggested amount for each application to help ensure your supply lasts until your next delivery arrives. If you prefer, we can also help you adjust your delivery frequency or quantity so you always have the right amount on hand. Please feel free to contact us at 1-800-262-7441, available daily from 7:00 AM to 10:00 PM, and our team will gladly assist you with updating your account settings or finding the best solution for your routine.
Reply from The Body Firm
Thank you for your feedback, Judy. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Body Firm and allowing us to be part of your skincare journey.
Every time I pay
Every time I pay - my credit card gets compromised - not a coincidence
29 September 2026
Reply from The Body Firm
Thank you for bringing this to our attention, Janice. We are sorry for the concern and trouble this situation has caused you. We take payment security very seriously, and we want to help look into this right away. Our Customer Care team is happy to help; please feel free to contact us at 1-800-262-7441, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
Difficult to get someone to talk to and…
Difficult to get someone to talk to and they they agree to research and get back and never call.
29 July 2026
The Best Skin Product
I have truly loved using this product. I makes my skin look and feel its best. It’s even worked on my eczema patches.
29 September 2026
The person who took my call was very…
The person who took my call was very efficient and nice.
29 September 2026
Tried to cancel and was tossed around
Tried to cancel and was tossed around. Please cancel my subscription immediately. Thank you.
29 September 2026
Reply from The Body Firm
We are sorry to hear about your experience, Connie. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Body Firm and allowing us to be part of your skincare journey.
Been using the product 2-3x daily for a…
Been using the product 2-3x daily for a year. No improvement in any area. Lots of $$ wasted for no improvement.
29 September 2026
Reply from The Body Firm
We are sorry for your experience, especially given the dedication and effort you put into your routine, Bordelon. While individual skin journeys can vary, with consistent use of Crepe Erase products as directed, most users notice even more visible results over time. We would love the chance to look into this with you and provide personalized support. Our Customer Care team is happy to help; please feel free to contact us at 1-800-262-7441, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
I’ve been using it for years and it…
I’ve been using it for years and it never disappoints. Easy to use love the body wash. It just feels like velvet.
29 September 2026
I honestly expected more
I honestly expected more, so I'm supplementing this regimen.
29 September 2026
I enjoy the product
I enjoy the product and automatic mailings. I haven’t dealt with customer service staff. I feel I would have a good experience. Body Firm is a professional company.
29 September 2026
The Body Firm has always worked with me…
The Body Firm has always worked with me on items I want/need and being able to schedule my products on my timing. Thank you!
29 September 2026
You offer discounts all the time but I…
You offer discounts all the time but I pay full price no matter what. Please cancel me I don’t want anymore to experience
29 September 2026
Reply from The Body Firm
Thank you for sharing your feedback, Arlene. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing The Body Firm and allowing us to be part of your skincare journey.
The product just doesn't work
29 September 2026
Reply from The Body Firm
Thank you for bringing this to our attention, Kathryn. With consistent use of Crepe Erase products as directed, you will notice even more visible results over time. We would love to connect with you to share tips and ensure you receive the support you deserve. Our Customer Care team is happy to help. Kindly contact us at 1-800-262-7441, available from 7:00 AM to 10:00 PM, so we can assist you directly.
Outstanding …
Outstanding
I love ur product it feels like silk on my skin. I had skin that was very loose on my arms and legs . I use Body Firm every day you can see the skin tightening while rubbing it in . I didn't believe it until I saw it myself. Just try it you will love it. ❤️ 😍
29 September 2026
The products are designed for daily use…
The products are designed for daily use with successful outcomes! I especially like the body cream. Many thanks, Maryann
29 September 2026
Your product is great
29 September 2026
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