For the body cream, Your instructions read; apply liberally... (please look up definition). I apply it sparingly and it still will not last till my next delivery. It also reads, apply twice a day... See more
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I do not see the difference from other lotions or exfoliants. In fact, I do not see any difference at all with this product. The ontact page is limited makes it difficult to contact the company... See more
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My experience wasn't as great as I thought it would be. I have only been using these products for 3 weeks as instructed. My skin feels better but doesn't look any different. Perhaps I will have to u... See more
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It is nearly impossible to find the customer portal, login, or account number to process returns under their so-called 60-day guarantee. I canceled my subscription once through email and then found a... See more
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Company details
- Vitamin & Supplements Shop
- also in
- Beauty Salon
- Fitness and nutrition
- Health and beauty shop
- Skin care clinic
About The Body Firm
Written by the company
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face.
Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
Why Customers Choose The Body Firm™
- ✔ Clinically shown formulas powered by TruFirm® Complex
- ✔ Targeted treatments for the neck, chest, arms, and legs
- ✔ Curated collections crafted with care and precision
- ✔ Backed by a 60-day money-back guarantee
Body Care, Reimagined. From Head to Toe.
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face. Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
What sets us apart is our proprietary TruFirm® Complex, a blend of naturally derived phytonutrients clinically shown to visibly improve the look of crepey skin and help transform its firmness, smoothness, and texture. From rich body treatments and exfoliants to targeted neck and chest care, each formula in our Crépe Erase® collection is thoughtfully crafted to smooth texture, restore elasticity, and renew the skin's natural resilience.
Our Philosophy
At The Body Firm, we believe every woman deserves to feel confident in her own skin. We remain a luxurious line dedicated to elevating body care with the same care, science, and attention to detail our customers have come to trust.
Contact info
United States
- thebodyfirm.com
3.3
Average
931 reviews
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Products good
Products good, but stopped working after a while, would prefer a body oil.
29 September 2026
Great results
I have consistently used my products, and see the results every day. My skin is smoother and healthier.
29 September 2026
May use AI-assist with repliesRead more
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Telephone customer service very hard to…
Telephone customer service very hard to understand I would like an email when order is being sent out ahead of time not when I receive a payment already in my account.
29 September 2026
Reply from The Body Firm
Thank you for sharing your feedback with us, Kathy. We're sorry for your experience when speaking with our support team and for the trouble regarding shipment notifications. We appreciate your preference for advance updates before orders process, and we want to ensure your communication settings are set up to keep you informed. Our Customer Care team is ready to assist you directly to review your notification preferences and help with anything you need. Kindly contact us at 1-800-262-7441 or via chat at bodyfirm.com, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
Gd morning for the years that I have…
Gd morning for the years that I have been using the product I just love it it do what is needed to do i have no complaints if anything am very happy from then until now continue to make good product
29 September 2026
Canceling
Canceling, cancel my orders please . Only wanted body cream keep getting eye cream , Please Cancel my orders.
29 September 2026
Reply from The Body Firm
Thank you for bringing this to our attention, Eileen. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Body Firm and allowing us to be part of your skincare journey.
I have moved and have tried to cancel…
I have moved and have tried to cancel my subscription multiple times and yet I’m still being charged. I do not want to be subscribed any longer for the monthly deliveries. Once you join, it seems impossible to unenroll
29 September 2026
Reply from The Body Firm
We are sorry to hear about your experience, Melissa. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Body Firm and allowing us to be part of your skincare journey.
I have been faithful using the…
I have been faithful using the products. My skin is softer but the wrinkles and sagging skin has not changed in the years I have used your products.
29 September 2026
Reply from The Body Firm
Thank you so much for your loyal support over the years, Leora. It's wonderful to hear that our products have helped bring extra softness to your skin. With dedicated, steady use of your Crepe Erase products as directed and with the recommended amount of each product, you can continue to nourish your skin and see even more visible results over time. We deeply value your long-time trust in us and are so glad to be part of your daily skincare journey.
That to will improve
My skin feel softer,in is better moisturizer,I have to tell you though my wrinkles are not improving.
29 September 2026
I cancelled out of this a few months…
I cancelled out of this a few months ago and do not want to receive this product anymore. Please arrange a return shipping label and cancel me off of this program.
29 September 2026
Reply from The Body Firm
Thank you for sharing your feedback with us, Janice. We sincerely apologize for the trouble regarding your account status and for your experience with recurring shipments. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. While we do not provide return shipping labels, our team is ready to assist you directly with the return process. Kindly contact us at 1-800-262-7441, available from 7:00 AM to 10:00 PM, so we can assist you directly.
I love how the product feels on my face…
I love how the product feels on my face and it really does work well.
29 September 2026
This is not working for me
This is not working for me. Please cancel my membership and do not send any additional products to me.
Thank you
29 September 2026
Reply from The Body Firm
We are sorry that our product did not meet your expectations, Trudy. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Body Firm and allowing us to be part of your skincare journey.
Didn't work for me.
29 September 2026
Reply from The Body Firm
We are sorry to hear that you haven't seen the results, Jack. With consistent use of Body Firm products, you will notice even more visible results over time, including improved skin tightness, smoother texture, deep hydration, and a more vibrant overall appearance. We would love to connect with you to hear more and help guide you on your journey. Our Customer Care team is happy to help; please feel free to contact us at 1-800-262-7441, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
Love all the products!
29 September 2026
I do see a difference in some aspects…
I do see a difference in some aspects with my skin since using body firm. However not as bug of a difference with my thighs as id like to see.
29 September 2026
I love Body Firm Crepe Erase
I love Body Firm Crepe Erase. I have used it for several years. However, when I call I usually don't get my question answered the way I would like. Asked if you have cream with SPF - no. I asked if you have anything to lighten my dark spots on my face - no- but the scrub may help some. I was already using it. I still am very pleased with the products I get quarterly.
29 September 2026
I love all Bidy Firm products!
29 September 2026
Reply from The Body Firm
Thank you for your feedback, Robin. Your request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Body Firm and allowing us to be part of your skincare journey.
Not working as good as I thought
29 September 2026
Reply from The Body Firm
We are sorry to hear that it is not working for you as expected, Alison. With consistent use of Body Firm products, you will notice even more visible results over time. We would appreciate the chance to assist you further and ensure you get the best support possible. Our Customer Care team is happy to help; please feel free to contact us at 1-800-262-7441, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
No crepe skin on my arms
I have been using Body firm for a while now. Lately I've noticed the Body firm creme can be a little watery than usual. I will continue to use it, my arms look great, it takes a little more for my legs however
29 September 2026
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