Cretarent Reviews 44

I have made reservation request for 255 euro. Once they replying to me, stating the catalogue online is old and the prices are also old and offered me to have for 612 euro. I would expect maybe 50 euro difference and that is okay but the price id more than 100% higher.... Any way just something for everyone to watch out.

Instead of a recent Groupe D car, we received an old and worn down Toyota Corolla 4 doors with dirty interior. The model was at least 10 years old without any multi media connection possibilities. Furthermore it was severely damaged from all sides. According to the manager on site, there was no alternative within 1 hour extra waiting time

Hello from Spain, only to say everything was ok with Cretarent. I am very satisfied with the service I received and the seriousness with which I booked the vehicle. My holidays in Creta wouldn't have been the same without this service.
Thank you very much, and I hope to return next year and use your services again. Best regards

Great service, friendly staff and always had a clean and reliable vehicle. Easy pick up at the airport and drop off when returning. Paperwork is quick and simple with no deposit held on credit card or pay cash. We will be back next year.

excellent for courtesy and professionalism; also for being cheap and for being very simple in the various rental, car delivery and return procedures

Great services, directly at the airport (Heraklion), car new (9500km) and clean, no hidden fees, full insurance, low prices, in one word : PERFECT

The service provided was outstanding. Despite our flight being delayed, a representative greeted us at the airport with a warm smile. We rented a car for a week, which performed excellently; however, it unfortunately failed to start due to a flat battery while we were at Limnoupolis water park. Upon contacting the company, recovery assistance arrived within 15 minutes. Overall, it was a very positive experience.

I highly recommend Cretarent.

Very nice experience. All was good for us. We had good cooperation, all was in time what we agreed and the price for our car Fiat Panda was very correct!

Our flight to Heraklion arrived early and nobody was there to meet us. A quick phone call to the number provided brought the Cretarent agent within a couple of minutes. She walked us to the car just outside Arrivals and we drive out of the airport 40 minutes after landing. Returning the car was just as easy. We paid when we picked up the car. It was fully insured for 2 drivers with NO EXCESS or deposit. Car was in good condition with a quarter tank of fuel. I don't like this system. I think full-to-full is the fairest way. However, Cretarent was significantly cheaper than any other car rental firms we found.

Minibus collected from Chania Airport, After 2 hours of driving we realised there was no AC so had to drive with windows down, rear windows did not open so very uncomfortable for people Sat in the back, dirty seats, radio not working. Overall a very tatty minibus for the cost. I should have returned it there and then but that would have been 1 day of my 7 day holiday wasted. Also during an emergency stop 2 days before handing back I had to use the hand break as foot brake didnt stop in time and only going 40kmph. Terrible experience and when I return I will not be using Cretarent.

We are a couple in our 50s from the UK first time visit to Crete. We wanted to see this little country so rented a car from Cretarent.
Amazing experience from moment I made the booking for an SUV for 7 days collection from Hekaklion Airport and to the point of returning the car to the same collection point. The car cost us 321 euros for the week with no extras as insurance and 2nd driver are included in that price. Alex started to Watsapp us the day before we were due to fly, he met us at the airport when we landed at 2am, he was super friendly, very professional and easy to get on with. He processed our forms, took credit card details, ran ID checks in no time and walked with us to the car while we had relaxed conversation with him along the way. We got an older Rav4 with the body that looked like it's seen some wars in its lifetime, but it was perfect for the Crete roads. The car was reliable, a tough working horse and didn't need to look pretty to tackle the mountain roads. We visited Old Chania, Kissamos Bay, Milatos, Malia, St George Monastery, Vassikilis Olive Factory with this car which never let us down.

Great service from Cretarent and would use them again.

Good price, no hidden charges, easy pick up and return. We picked vehicle up around midnight and for first night were staying at a hotel. We followed the lady from Cretarent as she took us to our hotel. Would take no money. Excellent service.

Brilliant, nearly everytime I use a car hire company abroad there is always a hidden catch around insurance costs. Not this time. I booked online needing a car for two weeks and was met upon my arrival at Heraklion Airport by a friendly and helpful english speaking representative. He helped us with the short walk to the car, completed paperwork and we paid. The car was a new twingo with aircon and was spotless. The car was perfect for the holiday. The price too was among the cheapest around. I will definitely be using this firm again and could reccomend to anyone wanting a hassle free car hire...

What can I say about cretarent...?
Probably the best car rental company I have ever dealt with.
From the initial booking to being met by the lovely Maria at arrivals. A hassle free experience all round..!! No big deposits and unlimited mileage a big plus. Car modern with fantastic air-conditioning. If in crete don't rent anywhere else. Brilliant company 👌👌👍

Amazing service, very attentive. I’ve had a hit and they have cover everything. Trust and professional service

Extremely happy with our experience, from booking to returning the car A++++ service

We ordered by internet a small automatic, diesel for 13 days in June 2019.
We have payed 384€ by cash on arrival.
The car was a Citroen C3 with GPS, all insurance, rather old but OK.
No problem while our holydays, At the end, we left the car at the airport, the keys in the gloves box.
Good price, good car, friendly staff, all was perfect.
I recommend.

Rented a car from 9 to 17 may 2018. My request was answered immediately and offered a very competitive price. Brought to the hotel a brand new car from the salon!!! At the end of the rental period left the keys at the reception . Very happy.

We have used Cretarent for our twice yearly trips to Crete for quite a few years now. Always the same excellent service. Great prices, No hidden costs, no deposit, and full insurance. A member of their friendly staff is always waiting with a sign when we hit arrivals, and cars are always clean and tidy.
All in all a perfect service.