CRISTIANZEROTRE Reviews 

166
•
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

I never received my package and have been emailing the company about this since July. At first, we were in contact, but they eventually stopped responding completely. I still have no package, no... See more

Rated 4 out of 5 stars

I ordered the wrong size and once I contacted customer service, they replied quick and fixed it right away

Company replied

Rated 5 out of 5 stars

Excellent quality shoes and fantastic customer service.. I had so many question for the help center, and they responded promptly and professionally. Andrew is one of the best person i could ever commu... See more

Company replied

Rated 5 out of 5 stars

I ordered a size I thought would fit them got to thinking and changed my mind. I emailed them and they granted my request to change the size before the pants shipped. Not my first order, but very imp... See more

Company replied

Company details

  1. Shoe shop

Written by the company

Italian Brand. CRISTIANZEROTRE. Sneakers, clothing, accessories and more..


Contact info

3.4

Average

TrustScore 3.5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

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3.4

All reviews

(166)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company. Timelines

Just a all around good company to do business with. Had a lil sz issue and they were able to handle before being shipped out. Will be back to give you guys some more of my money lol🌹

12 May 2024
Unprompted review
Rated 1 out of 5 stars

A waste

My shoes were sewn together improperly. I recieved them and didnt open them right away. After opening I realized they were messed up reached out to the company they denied my return bcuz it was past 15 days.

29 February 2024
Unprompted review
Rated 5 out of 5 stars

Shipping and Delivery

Great experience, they truly are exceptional! I had place the order and my CC had my address and I forgot to put the shipping address, I emailed CR03 and they replied in less than an hour. They let me know they updated the shipping address, I was super happy and when my daughter received her shoes on TIME even more satisfying, I recommended and continue to buy from CR03!!!

14 February 2024
Unprompted review
Rated 1 out of 5 stars

I ordered shoes for my daughter…

I ordered shoes for my daughter birthday they say the shoes was delivered but I never received the shoes. I was suppose to sign for the shoes but no signature was signed. I contacted the merchant via email no response I contacted shipping company DHL and they have an open investigation for the shipment. I really believe it’s the shipping company fault in this situation.

14 February 2024
Unprompted review
Rated 1 out of 5 stars

I placed an order for some shoes and…

I placed an order for some shoes and when tracking the order, it says that my order has been delivered to New York but I live in the UK, I have tried to contact them through their website and email but have received no response,

5 February 2024
Unprompted review
Rated 4 out of 5 stars

I had to Dm there instagram to get a…

I had to Dm there instagram to get a new tracking number but the than the initial bad service concerning the tracking number everything else was straight forward. Size is a bit bigger than expected but they are very comfortable and come as shown.

30 January 2024
Unprompted review
CRISTIANZEROTRE logo

Reply from CRISTIANZEROTRE

Dear Customer,
we are sorry that we have not been supportive via instagram. We have a chat on the site where we respond quickly! On Instagram we are inundated with notifications and unfortunately we miss something. Thanks anyway for everything.

Rated 5 out of 5 stars

Fast delivery.

Fast delivery.

Super positive experience, less than a couple of days after placing the order, I received my items.
Customer service followed me through the choice of size until the order was processed.
Excellent price quality.
I recommend everyone to purchase these fabulous shoes.

26 January 2024
Unprompted review
CRISTIANZEROTRE logo

Reply from CRISTIANZEROTRE

Thank you

Rated 5 out of 5 stars

5 star shoes

when i got my shoes, they came exactly like the picture. quality is amazing. their so cute and everybody needs some cant lie. also they were the perfect size, didn’t need to size up or size down just perfect.

23 January 2024
Unprompted review
CRISTIANZEROTRE logo

Reply from CRISTIANZEROTRE

Thank you

Rated 1 out of 5 stars

Never received my shoes

Never received my
Shoes. They were delivered to the wrong address , delivery service couldn’t find the package and told me to contact the company. I did and they said they’d fix it and get back to me. I never heard from them again and all my emails
Are being ignored .
I’m
Furious

29 November 2023
Unprompted review
CRISTIANZEROTRE logo

Reply from CRISTIANZEROTRE

Dear Customer,
We are sorry to read your disappointment, a misunderstanding must have occurred. If you contact us via email I will try to help you in some way.

info@cristianzerotre.com

Rated 1 out of 5 stars

If I could give them a 0 star I would, SCAM!!

If I could give them a 0 star, I would. They are a scam! First of all, they never stated that they only sold men shoes. I read the return policy before I placed the order and it said return unworn product as long as it's in the condition you received it and within 15 days of the delivery date. I order the shoes compatible to my daughter's size and they were extremely too big. Requested a return and they refused and closed the sight.

21 November 2023
Rated 1 out of 5 stars

Scam

Paid $318 for two pair, had to send them back because they only sell men’s sizes. Was told there was a $49 shipping fee and somehow was only refunded $220, a complete scam. Never again. Do not purchase.

26 October 2023
Unprompted review
Show reviews in all languages. (166 reviews)

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