Crowd2Fund Reviews 211

TrustScore 3.5 out of 5

3.3

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Rated 4 out of 5 stars

We had an issue withdrawing funds from our account because we lived in France for a while. Although it too a while for the issue to be fixed, the team were very helpful and made withdrawals for us ma... See more

Company replied

Rated 1 out of 5 stars

Avoid the reboot Britain campaign - there has been no interest payments for a year and your capital goes into crowd2fund equity which is worthless - you can’t sell it. I have lost thousands and it is... See more

Company replied

Rated 3 out of 5 stars

Think before you invest So I have been on the platform since 2021 and invested a bit in the first couple of years. Just £100 here and there diversified across many companies. I have not inv... See more

Company replied

Rated 5 out of 5 stars

Crowd2Fund were incredibly supportive from the beginning. They understood what we wanted to achieve and helped us to get that across in our pitch to potential investors. There were some slight miss... See more

Company replied

Company details

  1. Alternative Financial Services
  2. Department of Finance
  3. Investment Banking
  4. Investment company
  5. Loan agency
  6. Non-bank financial service

Information provided by various external sources

We believe that finance needs to be fast, fair and flexible to meet today’s demands. Crowd2Fund is an alternative solution to an out-of-date financial system, and the only FCA regulated crowdfunding platform to offer 5 models of finance, across debt and equity investments. We provide great investment opportunities and simple finance, ensuring businesses get access to funds at competitive rates and investors get generous returns on their investments.


Contact info

3.3

Average

TrustScore 3.5 out of 5

211 reviews

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Rated 4 out of 5 stars

Complaint resolution

Immediately following my complaint regarding the general lack of communication and updates from the company to investors, Crowd2Fund made a huge effort to contact me by phone and email. The founder, Chris Hancock personally acknowledged my complaint and apologised for the company's failings in this regard, saying they would be radically improving their communication systems.
I am happy with the way the complaint I made via Trustpilot has been handled

20 November 2019
Unprompted review
Rated 4 out of 5 stars

A very positive response from…

A very positive response from Crowd2fund, after contacting the platform I have received a very positive and prompt reply which resolved my issues.
A breath of fresh air from this platform for its commitment to lenders.
Thank you Crowd2fund.

18 October 2019
Unprompted review
Rated 5 out of 5 stars

Russell & Hamish

Russell, Hamish & the team were outstanding !!
The campaign was built, activated, target 🎯 reached, funds released in less than 30days.
I couldn’t recommend them all more highly.
Brilliant momentum and professionalism.
Thank you so much🌟
TotsCrops 🌈

2 October 2019
Unprompted review
Rated 5 out of 5 stars

A great company to do business with

A great company to do business with, from the initial discussions to the completion of the funding, the team kept you informed and guided all the way along. Put the more traditional companies to shame and I would not hesitate to recommend them as the platform of choice in this market place.

9 September 2019
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Crowd2Fund as…

I would highly recommend Crowd2Fund as the goto crowd funding provider. I submitted my details online and was contacted by an advisor later that day, after running through some details and provided my company credentials I received an offer to be listed onto the platform the next morning - to my astonishment they put together a great looking campaign listing to be viewed by their investor panel that showcased my company overview and why I was seeking funding. I was expecting this to take the full 30 days but my investment was fully funded in as little over 24 hours with a total of circa 120 individual investors. The next steps were explained to me in an easy to understand format from signing the paperwork to the funding be paid. From platform listing to receiving the funds the whole process was completed in 3 days. INCREDIBLE!
The team have been brilliant, and guided me through the whole process, they really do believe in entrepreneurs and generally want to support growth potential businesses.
1st class service, highly recommended, thank you all at Crowd2Fund.

23 July 2019
Unprompted review
Rated 3 out of 5 stars

A good start

Crowd2Fund is the most promising P2P lending platform on the market. While there are some minor teething issues, I believe they are a result of a small team trying to scale up to accommodate a growing user base.

The team should focus on creating a better experience for lenders on the platform, including enhancing the reporting that lenders have access to.

The secondary market is a brilliant feature and as a lender I would love to see it built out further.

I would advise the team to keep very diligent about the quality of the loans it brings to the platform, otherwise the good reputation of Crowd2Fund compared to its peers may be tarnished.

10 July 2019
Unprompted review
Rated 5 out of 5 stars

signs of professionalism stands Crowd2fund out from the crowd

so please to be associated with crowd2fund, initially i was reluctant to approach them, i'm glad i made the effort to, from the initial contact to the final was marvellous. The staff very professional and the speed of attention and completion is second to none. i will definitely recommend them to any of our clients looking to raise fund.
Marcelli C oguh
Director
Rochvilles & Co. Accountants ltd

24 May 2019
Unprompted review
Rated 5 out of 5 stars

I sold my rental property and invested…

I sold my rental property and invested the money in crowd2fund instead. I am so glad I did. Being a landlord was stressful and time-consuming. Crowd2fund has released me from that hell! Furthermore My crowd2fund returns are not actually much less than my returns from property, (factoring in the fact that there is no tax to pay with crowd2fund). So far I have not lost a penny. At some point I will lose money I'm sure, but that wouldn't be any different to my property standing empty between tenants, so I'm fine with that. I know the risks. And I make sure I diversify my investments to minimize that risk, (to date, I have invested in 139 businesses).

The platform itself is easy to navigate and understand. The information about the businesses that are raising funds is clear and concise. I looked at various platforms before choosing Crowd2fund and in my opinion, no other platform came close. They just didn't offer what crowd2fund offers, in terms of features or return.

I got into the buy-to-let game to facilitate my dreams of early retirement. It proved not be a good decision for me, or my family. With crowd2fund early retirement is still a reality for me. On the crowd2fund platform there is a returns calculator. Have a look at how much your investments could grow over time, especially if you reinvest your capital and interest. I was amazed.

I also have to mention how helpful the Crowd2fund team are, especially Fawad. Nothing has ever been to much trouble for Fawad. Any questions I have directed Fawads way, have always been answered quickly, (sometimes within minutes!), have been informative and professional.

I would recommend Crowd2fund to anyone, especially to other property investors who have realised what a joyless pursuit the landlord life is!

21 March 2019
Unprompted review
Rated 5 out of 5 stars

I have been investing with Crowd2fund…

I have been investing with Crowd2fund for just over two years and I am incredibly impressed thus far. My returns EASILY surpass anything I could have earned with a regular isa, possibly as much a four times more!!!

There are several aspect of the platform that I am particularly impressed with. For example, being able to buy and sell investments on the exchange, allowing investors to access their cash should the need arise. Also being able to choose which campaigns to support, which puts the investor in control, (a unique selling point for Crowd2fund). All the relevant information about each company is clearly displayed so investors can make an informed decision prior to investment. Should an investor require more information, they can direct any questions directly to the company via the platform, (with all questions and answers being displayed on that campaign's page).


Customer service has always been first class. Fawad is always my first point of contact and he has never failed to answer my queries in a timely and professional manner.

Thank you so much Crowd2fund.

19 March 2019
Unprompted review
Rated 5 out of 5 stars

Excellent returns easy to understand

Excellent returns easy to work website I wish I had invested more with crowd2fund instead of some of the other p2p provider's were loans have defaulted. So far so good with crowd2fund well done.

24 December 2018
Unprompted review
Rated 5 out of 5 stars

Excellent IFISA company.

I have been with C2F for just over a year, now, and the return rates are exceptional, some of the highest you can get, without investing in risky stocks and shares. At the moment, my investments are seeing over an 11% return.
The website is very easy to navigate, so you can see what exactly is going on with your money. Investment is very easy.
A couple of minor gripes, though.
Money transfer is extremely slow, surely there is a better system out there?
Recovery of errant funds is also slow, I know that C2F a fledgling company, and need to be seen as a friendly alternative to banks, but they need to get tougher with OUR money.
I know eventually I will see the money, because the default rate is so low, but it's money that I could be investing in other projects on the site.
Other than that, I am extremely happy with the service, would highly recommend.

19 October 2018
Unprompted review
Rated 5 out of 5 stars

Safe Investment, Personal Customer Service and Excellent Returns

I am very pleased that since my previous review, Crowd2Fund have now sorted out the glitch that prevented me from working out the total value of my portfolio.

Special thanks to Hamish who was very helpful, put up with my incessant queries and finally solved the problem.

I have invested with 5 peer to peer platforms and this one easily outperforms the rest in terms of both safe investments and top returns I really hope they continue the good due diligence on their loans as they expand. .I only have one loan in default out of 92 and am earning over 10% interest. I'm very happy with the performance of my funds and like being able to deal with real people instead of robotic answer phones.

14 September 2018
Unprompted review
Rated 5 out of 5 stars

An Excellent Lending Platform.

Great returns on ISA investment, the like of which I can’t find anywhere else. Reliable proactive people, prompt personal attention to any queries and allround great customer service, I’m a happy investor!

16 August 2018
Unprompted review
Rated 1 out of 5 stars

SOMTHING WRONG

NOT THE COMPANY YOU CAN RELY ON.

The issue was our company approved the loan but there was no found to transfer to us and after 3 days your team played with us and keep saying that money as been successfully transferred to our account and finally we decide to cancel the agreement and ask your company to refund the Investor,(also reported to FCA)
we have record of all emails including the confirmation that the money has been transferred to our account successfully.

Only one question ? do your company sending email to borrower and tell them the found successfully transferred to your their account before they approved for loan !!!!!!!

9 July 2018
Unprompted review
Crowd2Fund logo

Reply from Crowd2Fund

Dear Kami,

We are sorry we were unable to approve the funding for your business this time. We have a very strict process to review, fundraise and complete each deal. This is reflected in our default rate which we believe is below industry averages.

A business can be rejected at any step of the fundraising process and unfortunately we we're unable to complete the deal with you this time. We are also directly FCA regulated which means that we have a number of additional steps to follow to reduce investor losses.

We would however be keen to find a resolution and potentially work with you on your fundraising campaign in the future, perhaps when your business has grown further.

Kind regards

The Crowd2Fund Team

Rated 4 out of 5 stars

An excellent organisation

An excellent organisation! It takes a bit of time to learn how to navigate through its website.A phone query dealt with immediately by one "Hannah", I cannot speak too highly of them.

12 June 2018
Unprompted review
Rated 1 out of 5 stars

just wasting our time / False Information.

just wasting our time ,
something is wrong there .

New add on :
I should add this to my review regarding your reply :
Contrary to what you said, you did approve our company, we also signed the agreement. You also sent us a false confirmation email that said funds were successfully cleared to our account (we have all the proof) but your company failed to transfer the money but continued to pull our leg and play games trying to buy time so we requested to cancel the loan. We constantly were told money was sent to us, many times and all this was not true. All emails are available to supply.
If you want to sort this simply tell the true.

27 April 2018
Unprompted review
Crowd2Fund logo

Reply from Crowd2Fund

We're very sorry that we were unable to complete your funding application. At Crowd2Fund we have extremely high standards when it comes to risk and due diligence.

Unfortunately your company did not meet our strict policies which we take very seriously due to our regulatory obligations but also a desire to keep investor losses to an absolute minimum.

We're sorry you feel we wasted your time however you must understand it takes time to review each business, raise funds and complete each loan.

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