Crowd StreetReviews 

161
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They don't properly vet the companies presenting offers on their platform. I've lost the original equity invested on 2 out of 4 deals and am uncertain how the last two will close out. These are high... See more

Rated 1 out of 5 stars

If you'd like to lose your investment money, this is the place to go. I invested in 4 Crowd Street multi-family projects about 3 years ago and 2 of them have completely collapsed and lost 100% of my m... See more

Rated 4 out of 5 stars

4 areas for improvement 1. Enable holding funds in a pre-paid account so that deals can be funded quickly 2. DO NOT enable "INVEST NOW" until the presenters have presented their presentation. Q&A... See more

Rated 2 out of 5 stars

I’ve had mixed success with crowd street. , Federal self storage and rreaf holdings are very good sponsors that pay over 12-15 pct yearly. However the other 4 I invested in are horrible. All thes... See more

Company details

  1. Investment service
  2. Financial advisor

Written by the company

Crowd Street is a leading platform for direct-access private market investing. The company offers a carefully selected marketplace of alternative investment opportunities that have historically only been available to a small group of people. In addition to providing advanced tools, research, and insights to help investors confidently explore these exclusive opportunities, Crowd Street is also building a member experience rooted in trust and experience – working to further bridge the gap between investment opportunities and our members' financial ambitions. Learn more at https://www.crowdstreet.com/.


Contact info

1.8

Poor

TrustScore 2 out of 5

161 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 22% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(161)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Reasonable to use but even if you…

Reasonable to use but even if you express high interest in an offering before its made available, the best deals close before any regular people can get access to them.

7 June 2019
Unprompted review
Crowd Street logo

Reply from Crowd Street

Hi Brian,

Thanks for your review, and we appreciate your feedback on participating in high demand deals. While some offerings can become rapidly filled, each investor's offer receives a timestamp as soon as they have completed their documents, and CrowdStreet allows these investors to access funding instructions in that order. If the offering becomes oversubscribed, investors who do not complete their documents promptly will be moved to a waitlist, while the investors who have completed documents have the opportunity to fund. Ultimately not all investors who submit offers will be able to invest in an offering that is oversubscribed. Investments are finalized on a first-to-fund basis from among the offers where investors completed documents soonest. For more information on participating in high-demand deals and an overview of the oversubscription process, please see these FAQs: https://crwd.st/HighDemandDeals & https://crwd.st/FAQ-Oversubscription

Regards,
CrowdStreet Customer Relations

Rated 3 out of 5 stars

Deal Performance

Platform is very easy to use. I would like access to the status of closed deals that compare actual results to their original projections

31 May 2019
Unprompted review
Crowd Street logo

Reply from Crowd Street

Hello Joe,

Thanks so much for your review (though we hope you'll consider a higher star rating as you get more familiar with our platform). We do track performance of closed, fully-realized deals from our Marketplace, and we publish those results immediately as more offerings are realized.

You can see those results here:
https://www.crowdstreet.com/marketplace-performance/

If you have other questions regarding Marketplace performance or current offerings, please don't hesitate to reach out to our investor relations team: ir@crowdstreet.com

Best wishes,
CrowdStreet

Rated 5 out of 5 stars

CrowdStreet is Leading the Way

I have invested 190K in 5 deals in about 5 weeks through CrowdStreet. I have also invested through some of their competitors. CrowdStreet's online platform is second to none in terms of ease of use, information delivered and efficacy. Breadth of deals has been very good with representation across many different sectors with attractive potential returns. Responsiveness from their investor relations department has also been timely and informative, making you feel more comfortable with your investments. Based on what I have seen thus far, it would appear that CrowdStreet is the industry leader in the online crowdfunding CRE space. The only negative I have experienced thus far is not being able to participate in an over-subscribed deal that I thought I was in on. You have to be on your toes to get into the top deals. I have little doubt based on the performance of this company in all other respects, that they will likely figure out a way to address this issue going forward

17 May 2019
Unprompted review
Rated 5 out of 5 stars

Great for accredited investors

CrowdStreet is a great platform for real estate investment opportunities for accredited investors. They do good vetting and due diligence of sponsors and offerings, though you will still need to do your own due diligence based on your investment objectives and risk tolerance. I love that you can just print the webpage of any offering to get a good summary; that they have no fees or profit cuts for investors, and that they help facilitate and track your on boarding for investments. Once you are invested, they have a forum for the sponsor and all investors, though I do not see much activity for some of my investments. They continue to be my “go to” platform of choice and I am an active user.

29 April 2019
Unprompted review
Rated 4 out of 5 stars

Good choice of investments with…

Good choice of investments with simplified detail information.Lately it is difficult to reach someone on phone when you are filling out documents if there is questions and information need about sponsor.Would like to have chart of performance of all investment on their website.They had one 2 yrs ago.
I have used them for last 2 yrs and will continue to use them.

5 April 2019
Unprompted review
Rated 5 out of 5 stars

We have invested in 6 projects through…

We have invested in 6 projects through CrowdStreet over the past 18 months. Real estate was an area we had really not allocated dollars in as part of our investment strategy. The platform enabled us to invest in a variety of projects with a reasonable financial commitment per project ($25-50K) versus having to have $250K and up to be able to invest in these type of projects. The CrowdStreet platform is educational, informative and user friendly. The staff have been nothing but responsive whenever we have a question or need clarification. Time will ultimately tell if we picked great projects but so far we are doing very well and receiving returns on our investments. Thank you, CrowdStreet!

17 February 2019
Unprompted review
Rated 5 out of 5 stars

I have been investing with Crowdstreet…

I have been investing with Crowdstreet since early 2018. They are very professional, and seasoned real estate professionals. I started to receive distributions on time per proforma. The number of investors has grown very quickly and frequently, you need to act within 24-48 hours in order to participate in their offerings. I intend to continue using their platform. I have recommended them to associates and do so without hesitation.

16 February 2019
Unprompted review
Rated 5 out of 5 stars

Good platform, great team

I have been investing through their platform for the last two years and it has been a great experience. The team is responsive, accommodating, and seems to deeply care about the quality of projects that come on the platform. On the neutral side, I have not seen an exit on my investments - so cannot comment on how the projected numbers line up with the actual returns.

16 February 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look