I have 34 million cruisemiles and my Mother 22.5 million cruisemiles where is our money, where is our cruisemiles, where is our cruises, and where is your correspondence to your customers. NOTHING....... See more
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See what reviewers are saying
Very happy to say that today we got booking confirmation for the Carnival Miracle sailing Sept 17. Although we still have cancelled cruises this booking has elevated our hopes for the future and is p... See more
We had purchased some cruisemiles at an unbelievably low price and since then have also joined with Trialpay who rewarded us with 5000 more free miles. We couldn't wait to spend them but are glad that... See more
Have just seen the cruise we were leaving to join next week has been deleted from my account. I have been desperately trying to get information on the status of this cruise which had been confirmed an... See more
2.6
Poor
103 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Good better best
Thanks for my 5th trip as always fantastic service and no hassle
29 November 2011
Unprompted review
Awesome friendly company and outstanding a++
Have been a customer for 4 years after the changes to cruisemiles it took me a while to understand the new system but then I am a technophobe!
The new site is a breath of fresh air I love the fact you no longer have to wait to see if cabins are available and improvements based on customer feedback are frequent.
25 November 2011
Unprompted review
Excellent service incredible value
Have now completed another cruise Great rewards now via hotels.com and virgin meant my next cruise has cost almost nothing, Since the changeover system has got easier to book and love the new miles Auctions.
19 November 2011
Unprompted review
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