Crystal Central Reviews 

7,559
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 323 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the gorgeous crystal plaques and awards exceed expectations, featuring pristine engraving and exceptional craftsmanship. Shoppers find that the ordering process is simple, noting that helpful support teams readily assist with custom designs and mockups. Buyers also love the remarkably fast turnaround times, reliable communication, and careful packaging that ensures safe delivery. However, some people mentioned minor frustrations, such as orders moving to processing too quickly before updates could be made, proofs lacking background contrast, or items arriving with residue requiring cleaning. Despite these occasional hurdles, consumers remain extremely satisfied and eager to make future purchases.

What people talk about most

Product

Customers had positive experiences with product, expressing overwhelming satisfaction with the exceptional... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items such as engraved... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting that packages arrive... See more

Service

Reviewers mention positive feedback about service, frequently highlighting quick turnaround times, fast... See more

Order

People report positive experiences with order, highlighting that the process is simple, clear, fast, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Crystal Central did an amazing job getting us the request plaque. We ran into an issue when someone on our side missed placing the order. Crystal Central worked to get the product made and ensured... See more

Company replied

Rated 5 out of 5 stars

Turn around is often faster than expected, communication reliable, and the ability to work with supplied images is invaluable. Our plaques come out beautiful every time and are a joy to present. Thank... See more

Company replied

Rated 5 out of 5 stars

This has been my fourth purchase from Crystal Central. I have gotten a different crystal piece each time. They have all been nothing short of magnificent! There is a very quick turnaround providing a... See more

Company replied

Rated 5 out of 5 stars

This is our fourth order with Crystal Central! Our church has been ordering from them for a very long time. Their products and shipping is absolutely stellar! This order was fantastic. We placed an or... See more

Company replied



Company details

  1. Trophy Shop
  2. also in
  3. Art supply shop

Written by the company

Engraved Crystal Awards, Crystal Gifts and Crystal Plaques for Every Occasion

Written by the company

EXCLUSIVE CRYSTAL DESIGNS
A multitude of award and gift ideas With samples designed by the experts.
FREE ENGRAVING
Free deep-etch engraving For all awards and plaques.
FASTER DELIVERY SERVICE
Your order will be at your doorstep Within 72 hours using EXPRESS service.

Easy Ordering & Quick Delivery

Great selection of products, each award 100% customizable to your own.

Enjoy rush service with delivery within 5 days.

Contact info

4.9

Excellent

TrustScore 5 out of 5

8k reviews

5-star
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3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(7,559)

302 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to style,alot of options to…

Very easy to style,alot of options to choose from. An easy online browse start to finish. Came in the time frame they said. Looks amazing in person.

8 October 2026
Crystal Central logo

Reply from Crystal Central

Thank you for sharing your experience!

We're glad to hear the customization and ordering process was easy, and that everything arrived on time. It's also great to know the finished piece turned out beautifully.

— Crystal Central Team

Rated 5 out of 5 stars

Ordered via the website and it was very…

Ordered via the website and it was very easy and the final product was beautiful

8 October 2026
Crystal Central logo

Reply from Crystal Central

Thank you for sharing your experience!

We're glad to hear the ordering process was easy and that the finished product turned out beautifully.

— Crystal Central Team

Rated 5 out of 5 stars

Very easy to place an order

Very easy to place an order. Great communication and fast shipping! Excellent quality!

2 October 2026
Crystal Central logo

Reply from Crystal Central

Thank you for sharing your experience!

We're glad to hear the ordering process was easy and communication with our team went smoothly. It's also great to know everything arrived quickly and you were impressed with the quality.

— Crystal Central Team

Rated 5 out of 5 stars

Great Customer service

Great Customer service
Quick Response
Great Product

18 September 2026
Crystal Central logo

Reply from Crystal Central

Thank you for your kind feedback!

We're glad to hear our team was helpful and responsive. It's also wonderful to know you were pleased with the finished product.

— Crystal Central Team

Rated 5 out of 5 stars

On time thanks

Product and delivery was excellent 👍

29 September 2026
Crystal Central logo

Reply from Crystal Central

Thank you for your kind feedback!

We're so glad to hear you were pleased with the product and that everything arrived right on time. We really appreciate it!

— Crystal Central Team

Rated 5 out of 5 stars

My team was very pleased with the…

My team was very pleased with the quality and fast shipping service.

21 September 2026
Crystal Central logo

Reply from Crystal Central

Thank you for your feedback!

We're glad to hear your team was so pleased with the quality and that everything arrived quickly.

— Crystal Central Team

Rated 5 out of 5 stars
Crystal Central logo

Reply from Crystal Central

We're delighted to hear you were impressed with the finished piece. Thank you for your kind feedback!

— Crystal Central Team

Rated 5 out of 5 stars

Excellent work

Excellent work

26 September 2026
Crystal Central logo

Reply from Crystal Central

We're so glad to hear you were pleased with our work. We really appreciate your review!

— Crystal Central Team

Rated 5 out of 5 stars

Retirement Plaque

Thank you it was absolutely gorgeous with all the different logos and colors. I know she will treasure it for ever.

26 September 2026
Crystal Central logo

Reply from Crystal Central

Thank you for your kind review!

We're delighted to hear the retirement plaque turned out beautifully. We hope she will treasure it for many years to come!

— Crystal Central Team

Rated 5 out of 5 stars

This is our 7th order and they are…

This is our 7th order and they are Beautiful as Always!!!

26 September 2026
Crystal Central logo

Reply from Crystal Central

Thank you for your continued trust!

We're delighted to hear the finished pieces have consistently turned out beautifully. We truly appreciate you choosing Crystal Central again!

— Crystal Central Team

Rated 5 out of 5 stars

Very helpful and just what we…

Very helpful and just what we requested. Very professional.

26 September 2026
Crystal Central logo

Reply from Crystal Central

Thank you for your kind feedback!

We're glad to hear our team was helpful and professional, and that the finished product was exactly what you wanted.

— Crystal Central Team

Rated 5 out of 5 stars

Great experience throughout

Great experience throughout. Recipients thought the plaques were amazing. Will order again.

26 September 2026
Crystal Central logo

Reply from Crystal Central

Thank you for sharing your experience!

We're delighted to hear the plaques were so well received and that you had a great experience throughout. It means a lot to know you'll choose Crystal Central again!

— Crystal Central Team

Rated 5 out of 5 stars

Very professional!!

Very professional!!! Deserves 5 stars

23 September 2026
Crystal Central logo

Reply from Crystal Central

Thank you for your wonderful feedback!

We're so glad to hear you were impressed with our team's professionalism. We truly appreciate your five-star rating!

— Crystal Central Team

Rated 5 out of 5 stars

WHAT A WAY TO BE REMEMBERED!!

WHAT A WAY TO BE REMEMBERED!!
The customer service assistance while away from home and a lot of my technology was extraordinary. I will NOT hesitate to use this company again...The finished product is outstanding.
Claudia V.

21 September 2026
Crystal Central logo

Reply from Crystal Central

Thank you for sharing such a thoughtful review!

We're delighted to hear our team was able to make the process easier for you while you were away from home, and that the finished piece turned out beautifully. It means a lot to know you would choose Crystal Central again.

— Crystal Central Team

Rated 5 out of 5 stars

GREAT EXPERIENCE

GREAT EXPERIENCE, HELPFUL STAFF, AND ABSOLUTELY STUNNING PRODUCT. VERY PLEASED!

8 September 2026
Crystal Central logo

Reply from Crystal Central

Thank you for your wonderful feedback!

We're delighted to hear our team was helpful and that the finished piece turned out beautifully. Your kind words mean a lot to us!

— Crystal Central Team

Rated 5 out of 5 stars

Top Notch Customer Service

Turnaround time is so quick and excellent quality products. Customer Service is always top notch! We will continue to order all of our awards through Crystal Central!

24 September 2026
Crystal Central logo

Reply from Crystal Central

We're so glad to hear you've been pleased with our customer service, quick turnaround, and product quality.

It means a lot to know you'll continue to choose Crystal Central for your awards!

— Crystal Central Team

Rated 5 out of 5 stars
Crystal Central logo

Reply from Crystal Central

Thank you for your feedback!

We're glad to hear you were pleased with the product quality and that everything arrived quickly.

— Crystal Central Team

Rated 5 out of 5 stars

CRYSTAL SHIELD PLAQUE

The finished product was GORGEOUS!!! We loved it!! Their customer service department was quick to reach out and confirm the order, and to make suggestions as necessary. The product was delivered ahead of time and in pristine condition. Thank you :)

21 September 2026
Crystal Central logo

Reply from Crystal Central

Thank you for sharing such a wonderful review!

We're delighted to hear you loved the finished plaque and that our team was helpful in confirming the details and offering suggestions along the way. It's also great to know it arrived ahead of schedule and in perfect condition.

— Crystal Central Team

Rated 5 out of 5 stars

EASY AND BEAUTIFUL

It was easy to design and order. The final product is far beyond anything I expected! The etching and coloring is so good. You won't be disappointed!

21 September 2026
Crystal Central logo

Reply from Crystal Central

Thank you for your wonderful feedback!

We're delighted to hear the design and ordering process was easy and that the finished piece exceeded your expectations. It's especially great to know you were pleased with the etching and coloring.

— Crystal Central Team

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