Took my order online and accepted my payment for the order. Then radio silence no confirmation, no tracking. I go to bank and verify etransfer was accepted...the went to crystal cloud 9 website and i... See more
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My experience so far has been absolutely excellent! Any questions I’ve had have been answered almost immediately… I’ve gotten some great deals already! The Sour Tangie is worth well more than the stic... See more
Company replied
Super happy with ordering from CC9, will definitely continue in order, The selection is great. The prices are fabulous. The products are mailed out quickly and by priority mailing. Love smoking weed a... See more
Company replied
Will order a few different kinds of the budget weed and we were not disappointed at all in several of the strains That we got from Crystal cloud 9 Highly recommend a few like the Peach fuzz... See more
Company details
Written by the company
Welcome to Crystal Cloud 9, your premier online dispensary in Canada! We are dedicated to delivering top-quality Indica, Sativa, and Hybrid marijuana flowers, along with a curated selection of concentrates, edibles, CBD products, magic mushrooms, and essential cannabis accessories — all at budget-friendly prices. Our commitment extends to providing first-class customer service. Every product undergoes meticulous in-house testing, earning the CC9 Stamp of Approval before it arrives at our shop, ensuring your satisfaction and peace of mind. Enjoy reliable, fast, and free ExpressPost delivery across Canada for orders exceeding $140. Elevate your cannabis experience with Crystal Cloud 9!
Contact info
Vancouver, Canada
- info@crystalcloud9.cc
- www.crystalcloud9.cc
3.9
Great
52 reviews
Hasn’t replied to negative reviews
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Legit - great experience
These folks are legit! Reintroduced me to a much-missed old friend. Speedy, discreet delivery, no hassles. Definitely recommend!
27 March 2024
Unprompted review
Reply from crystalcloud9.cc
It's fantastic to hear that we could help you reconnect with an old friend! Your positive feedback means the world to us. We pride ourselves on providing speedy, discreet, hassle-free delivery. Thank you so much for recommending us!
I have nothing but good things to say…
I have nothing but good things to say about this company. Everything is quality and arrives promptly
18 March 2024
Unprompted review
Reply from crystalcloud9.cc
We're so glad to hear that you've had such a positive experience with us. Quality and promptness are at the core of what we do, and we're delighted that we've met your expectations. Thank you very much for your kind words and continued support.
My experience so far has been…Bravicimo
My experience so far has been absolutely excellent! Any questions I’ve had have been answered almost immediately… I’ve gotten some great deals already! The Sour Tangie is worth well more than the sticker price so I recommend that one for sure! Everything else I’ve received has been correct and I have absolutely nothing negative to say, as I am extremely happy! Keep up the great work Team crystal!
14 March 2024
Unprompted review
Reply from crystalcloud9.cc
Your feedback truly brightened our day! It's fantastic to hear that your experience with us has been excellent. We're thrilled that our prompt responses and great deals have made a positive impression on you. The Sour Tangie is a gem, and we're delighted that you found it to be worth every penny. Hearing that everything has been spot-on fills us with joy, and we're grateful for your kind words. We're dedicated to keeping up the great work and ensuring your continued happiness! If you ever need anything, don't hesitate to reach out. Thanks a bunch for being part of our community!
Great customer service
Great customer service. I had a question about my order, and was able to have it answered instantly.
28 February 2024
Unprompted review
Reply from crystalcloud9.cc
Thank you so much for your kind words! We're so happy you had a positive experience with our customer service team. Providing prompt and helpful assistance is one of our main focuses, and we're delighted that we could address your question instantly. Your satisfaction is essential to us, and we're grateful for the opportunity to assist you. If you have any questions or need further assistance, please don't hesitate to reach out :) we look forward to serving you again!
My experience with crystalcloud9 has…
My experience with crystalcloud9 has been great my bags that I get are always gas
26 February 2024
Unprompted review
Reply from crystalcloud9.cc
We're thrilled to hear that you've had a fantastic experience with us! Providing top-notch products is always our goal, and we're delighted that your bags have consistently met your expectations. Your satisfaction means everything to us, and we're grateful for your support. If there's anything else we can do to enhance your experience, just let us know. We're here for you!
I received my order today
I received my order today, it was quicker than I thought it would be and the service was very good friendly people and I'm very happy with what I received very good product I am definitely interested in ordering again.👍
12 January 2024
Unprompted review
Reply from crystalcloud9.cc
Fantastic news! 🌟 We're thrilled your order arrived quicker than expected and that you had a positive experience with our friendly team. Your happiness with the product means the world to us! 😊 We can't wait to welcome you back for another order!
Always super happy with my orders and…
Always super happy with my orders and the customer service I receive. Their promos are great as well, I jump on their discord for cools rewards
29 December 2023
Unprompted review
Reply from crystalcloud9.cc
Your happiness is our ultimate goal! We're thrilled to hear you're always satisfied with your orders and the customer service. And hey, thanks for being a part of our Discord community! Can't wait to keep serving you with joy and cool rewards! 🚀
Delievery issue resolved so happy
I got issue receiving the package i contact them they resend me the package same delievery i receive it faster and got compensation im glad they got good customer service i can put 5 stars but the time for all the process became successfull was long and stressfull but i put 4 on 5 because gladly good customer service they answer you fast they do it step by step and im satisfy instead of bad impression finally they Excellent
17 August 2022
Unprompted review
Reply from crystalcloud9.cc
Hi Darkalan!
We're genuinely sorry for any inconvenience you faced, but we're glad we could resolve it for you! Your patience and understanding mean a lot. We appreciate your kind words about our customer service. Our team is always here to assist you step by step. If you need anything else or have further feedback, feel free to let us know. We're grateful for your understanding and committed to continually improving. Thanks for allowing us to make things right!
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