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Crystals Online Reviews 

1,740
•
TrustScore 5 out of 5

5.0

Jewellery shop
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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the stunning products look even better in person and match the online descriptions perfectly. Buyers note the incredible variety of stones available, making it easy to find exactly what they need for any occasion. People are also extremely happy with the remarkably fast delivery service and the careful packaging that keeps items safe. Many consumers appreciate the lovely personal touches, such as receiving handwritten notes and extra items included in their parcels. Shoppers consistently recommend this wonderful shop to friends and family looking for high quality items. Everyone expresses total confidence in the quality of these beautiful purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the wonderful array of beautiful... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction and appreciation for the... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages arrive on time and very... See more

Service

Clients share positive opinions on service, noting outstanding and excellent support from the team. Reviewers... See more

Staff

Consumers find staff to be positive and helpful, noting that nothing is too much trouble. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought various things from Crystals before and have NEVER been disappointed. They really are just like the pictures and arrive very quickly. Beautifully packaged with a little note inside. Noth... See more

Rated 5 out of 5 stars

I just love this business and have been a committed customer for about 5 years. You get what you see, and mostly the crystals are even more gorgeous than the photos. I trust this business, J... See more

Rated 5 out of 5 stars

As always I had a stellar experience with crystals online. I really love shopping with them. Jem is authentic, kind and customer focused, making my shopping experience so enjoyable I can barely wa... See more

Rated 5 out of 5 stars

An amazing variety of crystals and good quality items. Lots of in-depth information about the crystals and what is best for the situation you are looking for. Love all the pretty jewellery. Arrives q... See more

Company details

  1. #2 of 287 best companies in Jewellery shop
  2. #1 of 13 best companies in Alternative Medicine Practitioner
  3. #3 of 372 best companies in Gift shop
  4. #1 of 16 best companies in Metaphysical Supply Shop
  5. #1 of 5 best companies in Rock shop
  6. #1 of 69 best companies in Wellness centre

Written by the company

We truly love what we do and believe that the feeling of a Crystal is as important as the way it looks – so be sure that anything you buy from us will be a happy, as well as beautiful Crystal! Most of the crystals we sell are unique and you will get the exact crystal you see in the pictures unless we say other wise. We genuinely love what we do, and that passion is at the heart of our shop. For us, a crystal isn’t just about how it looks — it’s about how it makes you feel. That’s why we personally hand-pick every piece we offer. If it doesn’t feel right, we don’t stock it. We Sell a Wide Range of Gorgeous Crystals, Crystal Jewellery & Gifts to suit every taste and occasion. In our shop, you’ll find a lovely variety of: Crystal Hearts Polished Clusters Raw Crystal Chunks Worry Stones & Palm Stones Bracelets & Tumble Stones Crystal Pendulums & Pendants Crystal Angels, Greeting Cards & Much More Shopping with us is simple, enjoyable, and personal. Customer service and honesty is at the top of my list so know you'll always be safe with us. We’re here to help you find the crystal that feels just right — and we’re always happy to answer questions or guide you if you’re not sure where to start. We’re proud to offer great, friendly service, quick responses, and a smooth, secure checkout every time. Thank you for supporting our small business — we look forward to helping you find your next crystal treasure.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

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5.0

All reviews

(1,740)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Super service

I recieved the exact crystal photographed. Th e quality of it was fantastic and reasonably priced. Shipment was speedy and well packaged. I'm delighted with the whole journey of choosing ordering and recieving my crystal. Brilliant service so 5 stars. Well done crystals online!

2 March 2026
Rated 5 out of 5 stars

I Love every crystal I received from…

I Love every crystal I received from you. They are not fake material as so many in the market. My home feels brighter now. Thank you for the extra one you send me for free. I will definitely be back for some more 🧡

7 February 2026
Rated 5 out of 5 stars

Great quality!

Very fast delivery, brilliant products and I received a hand written note from the company saying they added a little extra in for me.

Very kind, highly recommend!

26 January 2026
Rated 5 out of 5 stars

Honesty

The service you get is really good.Jem takes so much trouble sourcing the gems she buys and packing them to send.It makes a real difference to most other sellers.

27 November 2025

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