Crytec Power Reviews 

738
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the excellent quality and robust construction of the products, finding them durable for various tasks. People also consistently highlight the swift and efficient delivery service, with many receiving their orders quickly and on time. Reviewers appreciate the competitive pricing and exceptional value offered, alongside helpful staff who resolve issues and source parts. However, some customers noted products arriving damaged or experiencing significant operational issues shortly after delivery. A few also reported specific design limitations, such as items clogging with certain materials, and were dissatisfied with after-sales support for spare parts, mentioning difficulties in obtaining replacements.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the efficiency, quality, and value of... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and super-fast... See more

Quality

Reviewers mention positive feedback about quality, with many praising the durability and robust construction... See more

Service

Customers had positive experiences with service, often highlighting fast and efficient transactions and... See more

Price

People report positive experiences with price, consistently finding products to be great value and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased a compressor that developed a leak from the compressor to air tank after 11 months of use, rang Crytec and a new pipe was delivered next day. Fantastic service, from the moment of contact it... See more

Rated 5 out of 5 stars

We have bought a few items from crytec over the past couple of years. Straight forward transactions with each purchase. No problems regarding quality of items, all spares available immediately with qu... See more

Rated 5 out of 5 stars

Bought one of their road towable 120mm wood chipper. Don't use it loads but as the trees keep falling down in our paddocks and gardens I go out with the chainsaw and chipper. I get loads of firewo... See more

Company replied

Rated 5 out of 5 stars

This is the 2nd time I have used Crytec and they continue to impress me. I was looking for a particular digger bucket but couldn't find it on their website. I emailed Customer Services (Sun) and by... See more

Company replied


Company details

  1. #20 of 33 best companies in Equipment supplier
  2. #9 of 13 best companies in Construction Machinery and Equipment

Written by the company

UK Based business Providing products across several sectors, mainly focusing on the construction, forestry and Garden sectors


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

738 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(738)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good in all way delivery with in…

Very good in all way delivery with in the 3 days phone call from the factory a day before and phone call of the driver 20 mins away payed on Apple Pay so 2 minutes to place my order and got it with in the 3 days and the quality is really good 👍🏻

24 February 2026
Rated 1 out of 5 stars

I purchased a skid steer from Crytec…

I purchased a skid steer from Crytec Limited and unfortunately the entire experience has been extremely disappointing. When the machine arrived, it was in noticeably poor condition—much worse than described. There were multiple issues with the unit that made it unusable for my needs.
I returned the skid steer and was told a refund would be processed, but two weeks later I still have not received my money back nor have I been given a clear timeline.

I’ve attempted to contact the company several times with no meaningful response.
Overall, the condition of the equipment and the lack of communication or resolution on the refund have left me dissatisfied and frustrated.

I cannot recommend purchasing from Crytec Limited based on my experience.

I’m also currently in contact with trading standards and will be seeking legal advice for my refund as they keep telling me it’s been sent and I’ve called my bank who can NOT see this refund!!!

17 February 2026
Unprompted review
Crytec Power logo

Reply from Crytec Power

Hi David,
I understand your frustration and as we have already discussed over the phone and messages that the refund was in fact processed the day after the item was returned to us. I understand you are frustrated as you expected the money to hit your account the moment the item was collected, however as we have stated on multiple occasions and the screenshots prove this may take up to 7-10 working days due to the large amount.
The refund was processed on the 26th.

We are sorry that item turned up with the damages, we have since been in contact with the courier about this.

We hope this whole situation is resolved ASAP and I apologise sincerely on behalf of Crytec.

Rated 5 out of 5 stars

What an amazing Company

What an amazing Company. Not only did my tracked dumper turn up very prompt, it came with an entire service tool kit and lots of extras. I did not expect so much to turn up. Thank you and what an amazing product the CRD 80H-K hi tip tracked dumper is. Half the price of the JCB ! Honestly look this company up and see the products, you will not regret it.

2 March 2026
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish

Spent £11,000 with crytec and I’ve had issues with the skid steer since it was delivered. Very poor communication and complete silence from them now.
I will now be seeking legal advice as the machine is not working at all. Do not waste your money on this rubbish

2 March 2026
Unprompted review
Crytec Power logo

Reply from Crytec Power

Sorry to hear about this, I know we had engineers come out to you to fix an issue you had, since then we havent heard anything from you, if you would like to email support@crytec-power.co.uk, our engineer will be happy help

Rated 5 out of 5 stars

Customer Service is extremely helpful

Bought a new chainsaw via ebay and at first sight it looked good.
Before assembly I always check a saw over then fill all fluids. Saw started after 2 pulls and ticked over absolutely fine. However on leaving the saw to run for over 10 minutes, there was absolutely no oil flow. On further investigation there's no oil pick up pipe fitted.
Contacted them about it and although extremely busy they did get back in touch.

A new chainsaw has been sent out in exchange for the old one. Returning the old unit was completely handled by them at no cost to me.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Crytec Power…22” Petrol Chainsaw

So glad I came across Crytec Power…
Seen the petrol chainsaw and purchased it, arrived very quickly….. so I highly recommend… but it is a bit less than 22” more like 20, but it cuts trees… perfect..

26 January 2026
Rated 5 out of 5 stars

I collected as i needed one because the…

I collected as i needed one because the old one broke down,easy directions as just off of the main chesterfield to Sheffield road,staff very responsive and eager to help as we asked for an unpacked one and they promptly obliged,great compressor at the time the best price.

11 July 2025
Unprompted review
Rated 4 out of 5 stars

Raymond

First time we have used Crytec and the ordering was very easy and delivery quick.
Bought on impulse as some garden waste was not rotting down properly eg sweetcorn stems.
Have used it for two seasons now and quite impressed with its performance. Doesn't like "wet" vegetation as it sticks and clogs the machine up. Have to clean it regularly hence only 4 stars

28 September 2025
Unprompted review
Rated 2 out of 5 stars

Good Customer service Quick to help. But?

I had an issue with a chipper I brought a few years ago and the where very good at providing me the parts to get me sorted. This was until I needed a bearing that was too big for my chipper that was last I got messages from them so got a refund from Paypal as they never responded to my messages. This review was writtern on the prefix of a free reward the has not been received.

27 August 2025
Rated 5 out of 5 stars

Great Customer Service

Sam solved my delivery issue with the courier, which was NOT the fault of Crytec. He found a solution that worked really well and kept me informed throughout.
I am very pleased with both my mini-digger and mini-transporter. #15796
Thank you very much Sam

4 November 2025
Unprompted review
Crytec Power logo

Reply from Crytec Power

Thank you for your kind words. We appreciate you taking the time to leave feedback.
- Crytec team

Rated 5 out of 5 stars

Wheelbarrow still working well

I bought a wheelbarrow as I was looking for a good plastic one for light garden duties. It was delivered swiftly, and the wheelbarrow is still holding up well after 2 years. Purchased 3rd July 2023 :)

3 July 2025
Unprompted review
Crytec Power logo

Reply from Crytec Power

Thank you for your kind words. We appreciate you taking the time to leave feedback.
- Crytec team

Rated 1 out of 5 stars

I had an engine failure on my chipper…

I had an engine failure on my chipper with a Rato 420cc engine, i contacted the company and they didn't want to know, disappointing from Crytec.

22 January 2026
Unprompted review
Crytec Power logo

Reply from Crytec Power

Hi, we have received no communication regarding this. If you email support@crytec-power.co.uk we will be happy to assist you.

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