CTEK Reviews 1,060

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 313 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and functionality of the products, noting their reliability and solid build. Many people highlight the exceptional customer service, describing the support team as fantastic, helpful, and efficient in resolving issues. Reviewers appreciate the swift responses, personalized assistance, and the company's willingness to go above and beyond, often providing replacements or spare parts free of charge. However, some customers also noted issues with product compatibility, finding that certain chargers were not compatible with other accessories from the same brand. A few other people also felt that the quality of accessory cables had declined, describing them as stiff and less durable compared to older versions.

What people talk about most

Product

Customers had positive experiences with the product, often praising its quality, functionality, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting prompt, efficient, and... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the build... See more

Service

Reviewers highlight positive aspects of service, with many praising the fast and efficient support received.... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First off, I used the previous reviews before my purchase. The build quality is really nice. The fact that it has a temp probe is important I had another charger /conditioner and it literally cooked 2... See more

Company replied

Rated 5 out of 5 stars

I feel obliged to leave a review after contacting CTEK support for the first time this week after 8 years of using their products. Brilliant support team sent me a spare part for free after I lost i... See more

Company replied

Rated 5 out of 5 stars

This company makes high quality products with great functionality. The chargers work extremely reliable. Also, their customer support team is fantastic and are always willing to help out. I also like... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with CTEK's customer support team. They initially sent the wrong item, but what really stood out was how quickly they took ownership of the mistake and made it right. Dan Lu... See more

Company replied


Company details

  1. Vehicle Repair
  2. Car accessories shop

Written by the company

CTEK - Maximizing Battery Performance! Maximizing Battery Performance isn’t just a slogan – it’s right at the heart of everything we do and every product we make. It means we push the boundaries of research and development to bring new battery charging technologies to the market. Our customers expect nothing but the best from our products, whether they’re using them at home, in the workshop, as an essential part of their day-to-day work, or even at the race tracks.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

CTEK is an outstanding company

I purchased a CTEK MXS 5.0 and, 1 year later, it quit working. I notified CTEK, and they corresponded quickly and honored their warranty.

1 May 2026
Unprompted review
CTEK logo

Reply from CTEK

Thank you for your review and feedback

Regards
CTEK

Rated 5 out of 5 stars

CTEK charger preserves battery

The CTEK trickle charger keeps fully charged the battery in a car that is used only occasionally. Without the charger, the car's battery would go dead from lack of use. By keeping the battery fully charged, the charger also extends the life of the battery. When I called the company to inquire about a replacement plug, they promptly sent the part free of charge.

2 April 2026
Unprompted review
CTEK logo

Reply from CTEK

Thank you for your review and feedback

Regards
CTEK

Rated 5 out of 5 stars

I bought this charger to use on a Carrera GT and it worked perfectly!

I bought this charger with the cigarette lighter adapter so I can use it on a sports car that doesn’t get a lot of use, as the battery was basically dead when the car arrived early April. Getting past level three took well over 30 hrs. and I used the repair mode setting and eventually the charger did its thing and it got past level three on its way to a full charge. Now the charger stays in trickle/float mode and the battery is in excellent condition once again. Love the charger, intuitive controls and the quality.

12 April 2026
CTEK logo

Reply from CTEK

Thank you for your review and feedback

Regards
CTEK

Rated 5 out of 5 stars

The best Battery Maintainer/Charger

Well first of all the quality of the product and website is excellent found out on cursory investigation that they are great easy to use also asked about my application nand this was recommended (your site) indoor/outdoor care mode (my reason for purchase)recharge low unit etc,etc! thanks again for your product and your assistance God Bless!

4 April 2026
CTEK logo

Reply from CTEK

Thank you for your review and feedback

Regards
CTEK

Rated 5 out of 5 stars

Easy to order products

Easy to order products. The shipping was very quick 2 days. Items were packaged well.

9 April 2026
CTEK logo

Reply from CTEK

Thank you for your review and feedback

Regards
CTEK

Rated 5 out of 5 stars

Fast shipment

Fast shipment. Packaged arrived well. Product works as described.

10 April 2026
CTEK logo

Reply from CTEK

Thank you for your review and feedback

Regards
CTEK

Rated 5 out of 5 stars

High quality products

This company makes high quality products with great functionality. The chargers work extremely reliable. Also, their customer support team is fantastic and are always willing to help out. I also like their well thought out accessors which make it easy to use the same charger for multiple vehicles (cars, power sports, etc.)

22 April 2026
Unprompted review
CTEK logo

Reply from CTEK

Thank you for your review and feedback

Regards
CTEK

Rated 5 out of 5 stars

Extremely happy with CTek

I am extremely happy with CTek, both with the product (I own a CTek free which allows me to charge my car without any access to an electric plug) and with the service (they allow me to repair my equipment after a problem that I created). TOP

21 April 2026
Unprompted review
CTEK logo

Reply from CTEK

Thank you for your review and feedback

Regards
CTEK

Rated 5 out of 5 stars

24/7 for 17 Years.

I have owned a CTEK battery charger since 2009. It has been in constant use 24/7 since new. Zero problems, zero issues. I've asked CTEK a few questions over the years. Questions were answered promptly and completely. The CTEK line of battery chargers/maintainers are simply the best available.

21 April 2026
Unprompted review
CTEK logo

Reply from CTEK

Thank you for your review and feedback

Regards
CTEK

Rated 5 out of 5 stars

Long Term User

Been using C-Tek for decades now, and recommend these chargers to every new client.

6 April 2026
CTEK logo

Reply from CTEK

Thank you for your review and feedback

Regards
CTEK

Rated 5 out of 5 stars

CTEK did great

CTEK did great. My unit was less than 5 years old and they sent me a new unit. Keep your proof of purchase.

15 April 2026
Unprompted review
CTEK logo

Reply from CTEK

Thank you for your review and feedback

Regards
CTEK

Rated 5 out of 5 stars

Great product & excellent service too!

The Lithium U.S. maintainer does exactly what it is supposed to do plus it's a well-made, quality device. I recently needed a new DC cord and CTEK went the extra mile to get my cord replaced. It's very heartening to see a company provide such good service. Much appreciated!

15 April 2026
Unprompted review
CTEK logo

Reply from CTEK

Thank you for your review and feedback

Regards
CTEK

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