I have bought from your company previously, youve provided great service, delivery as stated, excellent products,great price....I am well pleased with my purchases. Love this site such a fabulous choi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Lovely charm for our granddaughter, a beautiful present, quality purchase. It was a surprise present and she loves it!
Another fantastic purchase from cuba lily. Delivered within two days of ordering in excellent condition with a cuba lily bag which was a lovely surprise. Love this site such a fabulous choice would no... See more
Ordered a nomination bracelet for daughters 21st. I asked for charms to be placed on bracelet. Arrived in beautiful presentation box with gift bag too. Quick delivery. So happy with my purchase Wou... See more
Company replied
Company details
Written by the company
UK Online Jewellery Retailer. Explore our Stunning Range of Designer Jewellery and purchase online safely from the comfort of your home with Free UK Delivery. Next Day and Worldwide Delivery Options are available too.
Contact info
Cuba Lily House, NE27 6HQ, Newcastle upon Tyne, United Kingdom
- 03330150666
- enquiries@cubalily.co.uk
- www.cubalily.com
4.8
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast dispatch and delivery
Fast dispatch and delivery. Beautiful products and amazing prices 😊
9 May 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Had plenty off choices off charms for…
Had plenty off choices off charms for my nomination bracelet, and i received them with in 5 working days
9 May 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Joma bracelet
I got a great deal on a bracelet I wanted, came with free p&p and included a pen. Would definitely recommend and will use Cuba Lily again
9 May 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Nice product as described
Nice product as described, but slow dispatch. Was not sent out until 3 days after order.
9 May 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
I have just checked your order and you placed it on a Saturday and it was a bank holiday so the order was despatched the next working day on the Tuesday.
We may start looking to offer despatch on a Saturday in the foreseeable future.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Happy customer great
Very happy with the bracelet I bought it as present for my daughter in laws 40th birthday present. I think she will be very pleased with it
9 May 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Perfect items very speedy delivery came…
Perfect items very speedy delivery came in plenty of time for my daughter's 21st birthday thanks
9 May 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Quick delivery:-)
9 May 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Great bracelets
Goods arrived quickly and were excellent quality. I bought these bracelets as a token presents because they are beautiful and great value for money this is the second time I have purchased them. I loved them
9 May 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Excellent will use again x
9 May 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Arrived earlier than expected
8 May 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Ordered a nomination bracelet for…daighter
Ordered a nomination bracelet for daughters 21st. I asked for charms to be placed on bracelet. Arrived in beautiful presentation box with gift bag too. Quick delivery. So happy with my purchase
Would order from this company again. ⭐⭐⭐⭐
Thankyou
5 May 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
charm as described packaged lovely with…
charm as described packaged lovely with a gift bag and a free pen quick delivery will be ordering again x
5 May 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Very nice little charm
Very nice, i did think i was getting a double size charm but this charm is lovely thow
5 May 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
We could have exchanged the charm - was it not the one you ordered?
Kindest Regards
Michael
Cuba Lily
Managing Director
Fast great service
Fast great service, and good quality jewellery. Really nice, and lots of variety too
4 May 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
Amazing quality excellent service
I have bought a few bracelets and charms they are always well packaged and beautiful
4 May 2021
Reply from Cuba Lily
Hi
Thank you for taking the time to review Cuba Lily.
Hope you enjoy the rest of your sunday.
Kindest Regards
Michael
Cuba Lily
Managing Director
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.