Cubot KingKong Star is 5G rugged phone that I recommended for you guys. Combine perfect complexity specification, durable of battery and rugged for any mobile situation. It's ip68 & ip69 with t... See more
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Bought for pocket size which is good. No manual or user instructions and am finding it difficult to learn to use. (Professional Nerd helper agrees) Call-in identified by vib. + only short ring t... See more
Poor service - Order placed and paid for. Contacted after one week as not yet delivered or despatched - out-of-office reply stating entire company on holiday for lunar new year. Contacted again 8 da... See more
The Cubot KingKong Power 2023 has a lot to offer when it comes to a very powerful specs. From 10600 mAh battery, 33w fast charging, 20mp night vision camera and a very large internal storage. Expect a... See more
Company details
Information provided by various external sources
Cubot is an integrated professional high-tech corporation consisting of R&D、Production、Sales and Distribution、Warehouse and Logistics ,which was built in 2004 .The marketing strategic promotion dept.; Overseas sales dept.; After-sales dept.; The Warehouse &Logistics are located in the wisdom valley industrial area Grade A office building.The R&D group is in municipal CBD ,which has more than 100 professional staff( Including Software ,Hardware ,Product structure design ,ID,UI).The number of our factory is over1000 with several flow production lines, you can have a visit in Guanlan district.
Contact info
Breach of guidelines
very strong and eloquent phone with…
very strong and eloquent phone with great graphic display. I really can't wait to own one right now.
Cubot product
I had the pleasure of trying different Cubot smartphones. It's a brand that I find pleasant and reliable with a more than reasonable price. I really like cubot products.
Cubot is my future phone!
Cubot is so reliable that it will be my future phone as well!
A suggestion to ya
Can you make giveaways specific to the Russian Federation separately, so that we have only social media services available in our country?
Great Phone
Good company to use.
Saw the phone with a friend and it was…
Saw the phone with a friend and it was stunning.
One of the worst experiences I've ever…
One of the worst experiences I've ever had.
I got a defective phone ( I'm not mad at that because life happens)... They way this company has treated me in order to get a refund and replacement is horrible.... Truly awful. in order to get a 170 dollar refund i have to spend 260 dollars to return a deflective phone... they will not provide a pre paid shipping label so i am being asked to pay 250 dollars to ship back something that will only give me 170 dollars. If i can save anyone from dealing with their awful service I hope i can.
Honestly
Honestly, I am very happy, it has the best raffles in the world. I can't ask for more, just to be able to win one of the phones because I want to have one of those very powerful ones.
It's great I'm hoping I wouldbe pick…
It's great I'm hoping I wouldbe pick I'm in need of a phone for studying because my current phone is broken
AVOID AVOID AVOID
AVOID ! AVOID! AVOID! - RUBISH PHONE BROKE IN 3 MONTHS - NO SUPPRT - NO AFTERCARE
Fingerprint sensor broke after 3 months of very light use.
Requested a Repair, Refund or Replacement - 1 month later and Joom and Cubot have stopped responding to my emails asking for help.
Phone is not for fit for purpose and Cubot is a crap company selling crap products and providing crap support.
AVOID THIS CRAPPY COMPANY
Poor service
Poor service - Order placed and paid for. Contacted after one week as not yet delivered or despatched - out-of-office reply stating entire company on holiday for lunar new year. Contacted again 8 days later (15 days after order placed) - still no contact and order cancelled - by them but stating it was by me. Have said they will refund me but have not.
Not a reputable trader.
Terrible company do not buy.
I bought a King Kong Star on January first 2024. I was told that I would get a text message with my order #. After 3 days still nothing. I contacted a representative on their "live chat" asking for an update on my order. I received a reply 2 days later asking for my confirmation #. No Hello my name is John Smith, I am a customer representative for CUBOT. How can I help you today?. Simply a what's your order #, 2 days later. I said I didn't have one and provided them with a screenshot of my purchase confirmation from their website. I was told:" is this it 0000?" I replied well I can't say since I never got it but if you found it using my name I guess it is ?. CUBOT replied :" yeah we will send it on a few days". Waited 1 week, still no news on my order. Then finally, 4 days later I received an email with a tracking #. Waited 8 days to get the phone. At this point I had purchased the phone on January first and got the phone on January 25th. I bought the phone because of the camera, I took the phone out, took 3 pictures, camera is garbage, the zoom only goes to 4x, the quality is terrible. I like to take pictures of the wild squirrels I feed in my backyard and you can't even see any detail of a squirrel that was 20 feet away from me. I also like to listen to a Fireplace channel on YouTube before bed, the sound is terrible. The speakers are om the back of the phone and the crackling sounds of the fireplace sounded like it was muffled inside a box. Played with the phone for 10 minutes and put it back in the box. I contacted CUBOT for a return/refund. I informed them that the quality of the phone was not what was advertised on their website and I wanted a refund. They asked me what was the issue with the phone. I said there was no issue just the phone was of poor quality. They asked me if I could sell it back locally otherwise I would have to send it back to China. I said I wanted to send it back to China and get a refund. They replied that they would only refund the price of the phone and I had to pay the shipping. I said sure I will pay the shipping give me your address. They replied asking me if I was sure I wanted to return it.... I said yes I am sure, give me your address. Haven't heard anything back from them for 8 days now. They are totally refusing to refund me, delaying giving me their address to return it and now ignoring me.
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