Love Cult Beauty! The rewards programme is fantastic, it’s easy to build up credit on purchases to use against future ones. Makes those more expensive purchases a little more accessible. I have the... See more
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Review summary
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I purchased the special edition of the cult beauty advent calendar. I am so happy with the design of the box and prompt delivery. I don't intend to open it till December but have seen an unboxing and... See more
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Title: Excellent service and great prices Excellent service from Code. My products arrived very quickly and exactly on time. The price was significantly cheaper than buying directly from the manu... See more
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I can not fault CB in any way. They offer fantastic deals with service that always delivers. I buy at least weekly and I have never had any issues whatsoever. Probably my favourite online beauty store... See more
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Company details
- #50 of 62 best companies in Skin care clinic
- #86 of 134 best companies in Cosmetics shop
- #65 of 109 best companies in Hair product shop
About Cult Beauty
Written by the company
Helpful links
About us
Aside from eliciting squeals of delight when it arrives at CBHQ (a sure-fire sign that we’re on to a winner), it also has to exceed all our expectations (and often shift the goalposts altogether). These are the products you will. not. be. parted from – the jars you dutifully decant, the tubes you scissor open and the bottles you store upside down to ensure you don’t waste a single drop. Firm fixtures of make up artists’ kits, you’ll find these formulas jealously guarded backstage at fashion weeks and photoshoots, and also in the bathrooms of the AAA-List who choose these products for love (not money). Staggeringly efficacious, these do ‘what they say on the tin’ and then some… the only thing they will not do is disappoint.
Contact info
United States
- www.cultbeauty.co.uk
4.4
Excellent
91k reviews
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It was quick and the discount made me…
It was quick and the discount made me buy something now that I always use but will store for when I need.
3 September 2026
Reply from Cult Beauty
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
Would give 0 stars if I could
Would give 0 stars if I could, had a package that arrived with 2 missing items, which I was told I would be refunded on, so I said fine, refund was supposed to be in my account a few days ago, contacted them now they’re Investigating, surely you should be doing that before saying to a customer you will be refunding them. As well as Recieved a hair product that has been tampered with, used this product before, and looks like a tampered customer return, which has made me lose confidence in the whole order and has made me want to dispose it, team is apparently still carrying out an investigation, not sure how they think they’re making people feel, honestly feels like you have to beg for your money back, when they send you faulty and missing items. I just want my money back and will never be ordering from them again, just hope I don’t have to go back to my bank to get my money back.
3 September 2026
Unprompted review
Reply from Cult Beauty
Hello
Thank you for leaving your review.
I am sorry to hear that there has been an issue with your order. We cannot currently locate your account, however if you could please update your review with your order number, we can certainly assist with this.
Kind Regards,
Natalia
Reply from Cult Beauty
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
Damaged products
Ordered four products from cult beauty. Arrived in the mail all damaged physically on the outside and with water seeping into the products. I contacted customer service and they could only offer me £10, after I spent £100 for the products. Soooo disappointing and won’t be purchasing from them again.
2 September 2026
Unprompted review
Reply from Cult Beauty
Hi,
I am truly sorry to hear about the condition in which your recent order arrived, and the disappointment this has caused. It's certainly not the experience we want for our customers, especially when products are damaged and unusable. We appreciate you bringing this to our attention.
I've just sent you a message to see how we can help further.
Best Regards,
Natalia
I have not recieved my order and when i…
I have not recieved my order and when i emailed to advise this ive had an auto response to give feedback. I have paid and ordered 1st Sept
29 August 2026
Reply from Cult Beauty
Hi,
I am sorry to hear that your order has not arrived. We are looking into this for you and will be in touch shortly.
I’ve just sent you a message. Please take a look when you have a moment.
Best Regards,
Natalia
Fast delivery
Fast delivery ! Packaged well and lots of offers!
I feel there should be samples with every purchase but hopefully in time they will introduce this
3 September 2026
Reply from Cult Beauty
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
Excellent …
Placed an order off Cult Beauty for Frizz Free shampoo and conditioner. Had a lovely email welcoming me for my custom which was so nice.
Then another email to say it will be by next day delivery which was a nice surprise, I was kept well informed by email who will deliver the parcel.
When it arrived it was packaged extremely well.
This was my very first order with Cult Beauty and im very happy with them, a very concerned company that makes sure their customers are happy with they way your orders are handled and received.
I would definitely recommend them, and wouldn't hesitate to place orders again.
Happy Customer 😊
3 September 2026
Reply from Cult Beauty
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
My order went to the wrong address and…
My order went to the wrong address and it shows as delivered it was not even my building, me and my partner had to take a whole day going to different neighbours to check where the parcel has gone
3 September 2026
Reply from Cult Beauty
Hi I am truly sorry to hear about the misdelivery and the inconvenience this caused you and your partner. We are investigating this issue to prevent future occurrences.
I’ve just sent you a message. Please take a look when you have a moment.
Best Regards,
Natalia
Reply from Cult Beauty
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
easiest purchase site ever
Cult is the easiest, smoothest and quickest buying site I’ve ever known. Always discount codes available and collecting money off points is the perfect cherry on top.
7 September 2026
Reply from Cult Beauty
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
High recommended
Great products, swift delivery , good price & customer service was very helpful when I needed to question something
6 September 2026
Unprompted review
Reply from Cult Beauty
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
Reply from Cult Beauty
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
Excellent website
Excellent website - huge choices
Good offers
Fast delivery and different ways to pay
Good points system too.
2 September 2026
Reply from Cult Beauty
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
Great products and delivery so fast.
2 September 2026
Reply from Cult Beauty
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
Reply from Cult Beauty
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
Trusted skincare retailer
I got some great deals on my trusted skincare favourites. They were delivered in just a few days and I am very pleased with the service
3 September 2026
Reply from Cult Beauty
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
Speedy!
Great range of products, good prices and speedy delivery. Picking it up from the shop was no hassle but they included a code in case there were issues with the barcode. Thanks!
7 September 2026
Reply from Cult Beauty
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
Great products at good prices
First time to order with cult beauty and happy with products and delivery service
3 September 2026
Reply from Cult Beauty
Thanks so much for leaving us a review, we love reading your feedback!
Enjoy your Cult Beauty buys, hope to see you again soon.
Best wishes,
Cult Beauty
I ordered a gucci mirror and its the…
I ordered a gucci mirror and its the same as the one my mum got for free in the perfume shop. They are selling free gift mirrors for £50 conning folk with stock they have got for free.
7 September 2026
Reply from Cult Beauty
Hi,
I appreciate you sharing your concerns about the mirror. We are reviewing our product sourcing to ensure our offerings meet expectations.
I’ve just sent you a message. Please take a look when you have a moment.
Best Regards,
Natalia
Use another site
Bought foundation using their shade match tool and it was completely wrong.
2 September 2026
Unprompted review
Reply from Cult Beauty
Hi Bb,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the request sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Stephen
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