Culture Kings Reviews 

I have a had a great experience with Culture Kings.

I placed an online order and forgot to remove an item from my basket before checking out.

The moment I realised I emailed their customer service team. Gabby managed to cancel the item in question for me and ensured I was fully aware of the status of my order. This was within a couple of hours of my initial email which was great to see considering the time difference (I am in the UK).

Thank you so much to Gabby for helping me out with this situation!

Great website and excellent service. I had order multiple times from this company and each order was met promptly and fully. I made an error while ordering recently and Gabby was not only able to rectify it immediately but did so with genuine care. When ordering internationally any company with people like Gabby remove any trepidation and ensure we keep coming back. Keep it up guys.

Gabby best person in the world got my order changed in less than 24 hours

Very fast responding, lovely conversation with Donna

Gabby helped me out with an address change on an order I made. They were quick and helpful with doing so! Thank you so much Gabby!

Gabby provided exceptional customer service in my matter and had an amazing turnaround time

Gabby was quick and helpful with my return.

Thanks for the help with the order. Special thanks to Gabby and Donna for putting efforts into my order.
Awesome Service

The operator was too kind. They cancelled my order and put through another one with the correct sizing which was accidentally wrongly placed initially. Great customer service and prompt response. Thank you so much :)

I realized the shipping address was incorrect, it had my old address, I sent an email to have my address updated and Marleyah responded back that the address was updated in the system for me. I really appreciate that!

Gabby was great and real attentive to my needs I’m glad I was able to get helped so quick

Gabby was super fast to respond to my request of accidentally checking out when I wanted more items on my order. She quickly canceled that order so I could purchase more items on the same order (save shipping costs)
Awesome stuff culture kings and Gabby. Thx

Customer service is amazing and their gear is always great

I made a mistake with the address and I reach out to be changed. Drisana was able to help me. Thank you very much

Donna was a big help. Thank you!

I reached out to Customer Service about an address update, and was immediately assisted by Gabby. Glad I was able to be helped so quickly

I accidentally ordered the wrong size and emailed customer support to see if it could be updated before shipping. Even though my item was already at the packing station, Donna went above and beyond to stop the fulfillment process, swap out the size, and create a new order for me. And also shipped out on the same day! Outstanding service from Donna and Culture Kings' customer support!

Service was great & quick. Donna was very helpful. Fully recommend her.
Very quick on a response to a question I had.

Donna was able to swiftly cancel my order before it was processed as I requested a last minute change. Top tier customer service!