Do not book this place Kim’s Retreat, The Court, S Craig, Windermere LA23 2HZ, United Kingdom. We had no hot water for 3 nights because of a broken thermostat and my kids had no hot water for shower f... See more
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We have just had a short break at Angerton Cottage Blackford near Carlisle. The property was stunning. It was comfortable, clean and the beds were super nice.Location was superb. Jackie the host was b... See more
Booked a week for July 2021, paid deposit in July 2020. Due to breaking my wrist this February with prognosis as to ability to self cater this summer, I tried to contact via several contact for... See more
Booking for cottage (halfway house, Ambleside) was cancelled despite multiple attempts to contact company to complete payment. Cottages.com reassured me on several occasions that they would sort it ou... See more
Company details
Information provided by various external sources
Over 1,200 quality cottages situated in prime locations throughout Cumbria and the Lake District, carefully selected by the regional specialist.
Contact info
Station Street 36, CA12 5HF, Keswick, United States
- www.cumbrian-cottages.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
We had a cottage in Cumbria booked from…
We had a cottage in Cumbria booked from 1st june for a week,paid a deposit,but because of the corona virus obviously rung to cancel,Cumbria cottages will NOT refund my deposit,what a disgraceful company,we are following Cumbria police advice to not travel to Cumbria during the emergency !!!!!!!!!!!!!!!!!!!!!!!!!!
Stay away if you're advertising a holiday cottage
As an owner of a popular cottage and advertising through Cumbrian Cottages, I could not have had a worse experience. They are so incompetent; they promise everything, but fail to deliver. The only bookings I've had from them are drastically discounted, despite us telling them multiple times we will not accept less than the agreed rates.
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