CurlyMe Hair Reviews 

1,425
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 364 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the hair is soft, natural-looking, and durable, often exceeding expectations. Many appreciate that the wigs are well-constructed, easy to install, and maintain their beauty even after multiple uses and washes. Reviewers frequently highlight the excellent customer service and communication, with many receiving their orders quickly and on time. However, some customers experienced issues with delivery, reporting lost packages or incorrect delivery locations. A few others also felt that the product quality was inconsistent, with some wigs tangling, shedding excessively, or not matching the description, leading to dissatisfaction with their purchase.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the softness, fullness, and natural... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently praising the hair for... See more

Delivery service

People report ambiguous experiences with delivery service, with many praising fast shipping and timely... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, with many expressing significant... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers praising the quick, helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am extremely happy with this purchase!! I received my hair within a few days of ordering which was a lot quicker than I expected as it was shipped from the US here to the UK. The communication throu... See more

Rated 5 out of 5 stars

I’ve tried several of their hair products, and I can confidently say they never disappoint. This is actually my 9th time getting hair from them, and the quality has been consistently amazing—soft,... See more

Rated 5 out of 5 stars

I love everything about this company. I love how they’ve been communicating about the progress of my order since the day of purchase, and always responding to my emails. About the hair….I don’t kn... See more

Rated 5 out of 5 stars

I’m a woman of a certain age who is not one who’s familiar with gluing your lace down and curlyme caters to my needs . this Glueless kinky curly wig. Is perfect for beginners and even experienced wig... See more


Company details

  1. Hair product shop

Written by the company

CurlyMe Hair, Meets All Your Need for Wigs! CurlyMe Hair Official Website Sales 100% Human Hair. Wigs are very famous, especially curly hair, which is highly recommended, Since the launch of the Wear&Go series in 2022, CurlyMe has received many favorable comments. Meeting the needs of the customer is the core philosophy of CurlyMe. In 2023, we will continue to improve its products to make them more natural and convenient. Dear, you are the beauty. We create endless possibilities for beauty.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(1,425)

349 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality for every dollar

Curlyme by far is the best hair company , I have never been disappointed with my orders and the customer service is always top notch and efficient. I wouldn’t trade them for nothing I highly recommend 10/10

6 March 2026
Unprompted review
Rated 5 out of 5 stars

I love CurlyMe Hair

I love CurlyMe Hair, so glad I found this company. The hair I got was a vpart deep wave 24” and this hair is so pretty. I am going to order again from this site because also the customer service is great! They respond to your emails promptly and show appreciation for you being a customer. Gone get you some beautiful hair gurl if your reading this ☺️

11 March 2026
Unprompted review
Rated 5 out of 5 stars

CurlyMe is a well trusted company with…

CurlyMe is a well trusted company with great customer service that respond back about customer conserns. I have purchased 3 wigs from them and I love them all. ⭐️⭐️⭐️⭐️⭐️ CurlyMe!! Thank you for always providing Great products!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!!!!!

This is a very trusted website. Purchased is a straight wig and a curly Burmese wig. The quality is exceptional above my expectations. The curls are real fluffy full. Highly recommend this company.

3 March 2026
Unprompted review
Rated 5 out of 5 stars

I RECEIVE MY WIG FROM THEM VERY FAST…

I RECEIVE MY WIG FROM THEM VERY FAST AND FREEE SHIPPING, I AM IMPRESSED EVERY TIME I WEAR THIS WIG EVERYONE IS SAYING I AM ATTRACTIVE, MY HAIR AMAZE THEM WHEN I AM OUTSIDE I DEFINITELY RECOMMENT IT.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

This is my third wig from the company

This is my third wig from the company. I am a country gal with 4c hair that does what it want to do on a given day. Chi I be tired fighting these kanks and curls so you know got to get me a good ol wig. I used to be cheap and be a synthetica gworl (which is ok to save money), but I got tired of the back of the wig getting matted or the style looking through after a couple of weeks. I say all of that to say the wigs I’ve gotten are so pretty, thick, and don’t stink! All pluses in my wig book! Girls (and my guys) try a wig out. Good sales and great customer service/communication.

20 February 2026
Unprompted review
Rated 1 out of 5 stars

Paid for hair never received

Over 2 weeks no bundles for wedding day! On the website it advertised next day shipping. Now I have to spend extra money on new bundles for my special day! I wasted hard earned money for bundles of kinky straight 3 bundles and did not receive over 2 wks .im so disappointed!

13 February 2026
Unprompted review
Rated 1 out of 5 stars

Ready to throw your money away?

Extremely Disappointed – No Product, No Refund, No Accountability

This was my first time ordering from CurlyMe. I saw one of their ads and decided to give them a chance. I waited almost 2 months for my order.

I was told the package was marked as error in their system, and I had to track it, but it never arrived at my home. When I tracked it through the shipping company they directed me to, the tracking showed that the package was lost or stolen, or unreceived. For all I know it was just resold to another customer at my expense. Either way, unacceptable.

Despite this, CurlyMe refused to issue a refund or resend the product.

As a first-time customer, this was extremely disappointing. If a shipment never arrives, most companies will work with you — offering a replacement, credit, or at least investigating the issue further. Instead, I was told that once the order is placed, and prepped, they take no responsibility. Furthermore: “ Otherwise, they may restore your package in the unmanned warehouse and charge storing fees. If the package is returned or destroyed due to the overdue date, the refund will not be provided.” They just resent this same message each follow up question.

Their customer service was very frustrating. I emailed for several days and called before finally hearing back from someone — only to receive the same generic “we can’t help you” response. The phone number listed on their website does not lead to real support.

The product never reached me, and I never received my money back.

If you are comfortable risking your money with little to no support if something goes wrong, or increasing your anxiety levels, then this may be the company for you. Otherwise, I strongly recommend ordering from a company that stands behind their shipments and treats customers with professionalism and accountability.

21 February 2026
Unprompted review
Rated 1 out of 5 stars

I ordered two wigs from CurlyMe

I ordered two wigs from CurlyMe, and unfortunately one of them arrived torn. I paid $160 for that wig, so I immediately contacted customer service expecting a replacement or refund.

Instead of resolving the issue properly, they offered me only $10 and suggested that I repair the wig myself. I was told that all wigs are inspected before packaging, implying the damage could not have happened on their end. That response was very disappointing and unprofessional.

I also attempted to use the “worry-free purchase” option advertised on their website to request a refund, but my claim was denied. I was told the tear would have had to come directly from the merchant, which made no sense since the wig arrived damaged out of the package.

As a first-time customer, this experience was extremely frustrating. I feel that I was not treated fairly, and because of this, they have lost a customer.

I would not recommend purchasing from this company based on my experience.

22 February 2026
Unprompted review
Rated 5 out of 5 stars

Best Glueless Wig Ever

This wig literally shows up ready for wear. I sprayed a lil lace tint, defined the curls and boom, wore it on my head. Didn't have to pluck , or bleach knots and literally ddnt even have to cut the Lace. Its Pre EVERYTHING

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed

Extremely disappointed. This was my second order with this company, and once again the experience has been unacceptable. My order was placed on February 18, 2026, payment was taken immediately, and the order remains unfulfilled with zero communication regarding shipping or delivery status.

Accepting a customer’s money without providing any shipping updates, tracking information, or timely responses is completely unprofessional. I should not have to chase a company for basic order fulfillment details.

Due to this repeated issue, I will not be doing business with this company in the future. There are far too many brands that value transparency, communication, and customer trust to tolerate this level of service.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Curls!!!

I love my unit!! I was able to wear right out of the box and the fit is perfect. The hair is soft and curly which is better than expected. I highly recommend CurlyMe for quality. The bonus is that it was delivered quicker than expected as well. Also love the extra gifts that came.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

100% beginner friendly!

I was really nervous to order this since I’m not a wig girly, but after watching a few videos on layering and blending, it actually turned out pretty decent! The texture matches my natural pattern beautifully, which makes blending even easier. I got the 250% density, and it definitely gives a full look. I washed it twice straight out of the box (as recommended in another review), and it handled that well. It has shed a moderate amount; not an alarming amount, but expect some shedding, especially if you’re planning to layer it. I’m excited to keep playing around with it and experimenting with different styles. It’s 100% beginner-friendly! I may do a round of dye since it’s a little lighter than my natural color, but other than that, it’s great!

17 February 2026
Unprompted review

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