CurlyMe Hair Reviews 

1,428
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 363 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beautiful appearance, excellent quality, and natural look, noting the hair is soft, often smells good, and proves durable with minimal shedding or tangling even after multiple uses. Reviewers frequently express high satisfaction with the overall product quality and ease of styling. Conversely, some customers encountered issues with orders, receiving incorrect or damaged items, or experiencing poor hair quality that led to quick matting or tangling. A few people also reported problems with delivery, including packages not arriving or taking too long, and found customer service unresponsive.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the softness, fullness, and natural... See more

Quality

Reviewers mention positive feedback about quality, with many customers consistently praising the hair for... See more

Delivery service

People report ambiguous experiences with delivery service, with many praising fast shipping and timely... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, with many expressing significant... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers praising the quick, helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am extremely happy with this purchase!! I received my hair within a few days of ordering which was a lot quicker than I expected as it was shipped from the US here to the UK. The communication throu... See more

Rated 5 out of 5 stars

I’ve tried several of their hair products, and I can confidently say they never disappoint. This is actually my 9th time getting hair from them, and the quality has been consistently amazing—soft,... See more

Rated 5 out of 5 stars

I love everything about this company. I love how they’ve been communicating about the progress of my order since the day of purchase, and always responding to my emails. About the hair….I don’t kn... See more

Rated 5 out of 5 stars

I’m a woman of a certain age who is not one who’s familiar with gluing your lace down and curlyme caters to my needs . this Glueless kinky curly wig. Is perfect for beginners and even experienced wig... See more


Company details

  1. Hair product shop

Written by the company

CurlyMe Hair, Meets All Your Need for Wigs! CurlyMe Hair Official Website Sales 100% Human Hair. Wigs are very famous, especially curly hair, which is highly recommended, Since the launch of the Wear&Go series in 2022, CurlyMe has received many favorable comments. Meeting the needs of the customer is the core philosophy of CurlyMe. In 2023, we will continue to improve its products to make them more natural and convenient. Dear, you are the beauty. We create endless possibilities for beauty.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(1,428)

353 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I have purchased two wigs from this…

I have purchased two wigs from this company and both have been excellent! I am not a paid influencer and this is my real experience. I would recommend them if your looking for something with good density and true to length!

18 December 2025
Unprompted review
Rated 5 out of 5 stars

I regret NOTHING

Ahhhhh I love curlyme hair. The quality of my wig 😍? omg it is mind blowing! This was my first time owning a frontal wig and I don't regret it because it is so EASY to install and also easy to manage. Curlyme definitely has my heart. Shipping it to South Africa was not that much of a hassle. My customs were not high and it came just in time.

30 December 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a wig from CurlyMe that…

I ordered a wig from CurlyMe that looked nothing like the photos advertised. The texture, density, and overall appearance were completely different from what was shown online.
When I contacted customer service, instead of acknowledging the issue or offering a straightforward refund, I was repeatedly gaslit and told to “try different styling methods” and that maybe I would like it more. I made it clear immediately that I did not like the wig and wanted a refund.
I was then told I could return it, but the company tried to intimidate me with contradictory statements saying that if the wig was “worn” or bleached or whatever else rules that they came up with...then I might not qualify for a refund. A company cannot legally keep both the item and the customer’s money. They gave me the address anyways and I returned the wig
(was forced to pay nearly $20 out of pocket for return shipping, which is unreasonable considering the product was misrepresented).
After CurlyMe received the return, they stalled and avoided issuing my refund. I repeatedly warned them that I would file a dispute with my bank if the refund was not processed. They ignored this and I followed through.
My bank refunded me, not CurlyMe.
One final note: many of the positive reviews you see are incentivized. I have direct messages offering compensation in exchange for 5-star Trustpilot reviews, which makes the review score extremely misleading.
I do not recommend this company. If you value honest advertising and professional customer service, shop elsewhere.

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Tangled, Matted & Completely Unusable

Unfortunately my experience with Curly Me has been unpleasant. First wig in May was almost bald in the front by August, when I reached out to them, the offered me a discount only if I purchased another wig. The discount they gave me happened to be the same general discount that was on their website, so I wasn’t being offered any special extra discount. I purchased the 2nd wig in 24” and they promised to send me a 26” which they did. I have had the wig for 2 wigs and had it on 5 different times, it is unusable. It tangles, matting really bad, and sheds a lot, and these are defects that is only apparent after using the hair. I am not new to wigs, I have been wearing them for 15 years and I know how to take care of them. Two week old wigs don’t do that, I have wigs from 4 years ago that look better than this one. They refuse to give me a refund, insisting I exchange it for another wig. I don’t want any more wigs from you, just my money back. SO BEWARE, there are other wig sellers out there with better quality hair and even better customer service.

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Perfect for up n go days work nights out.

It was delivered just in time it was everything expected wear n go easy to installed now I know why you and only you can do this however I went to an hairdresser and she started sewing the wig after I explained I'm couldn't wait to get home and simply do it myself however it's here and have to follow the how guides and videos which look so easy to do yourself overall
Happy!!!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Consistently great service and…

Consistently great service and products! I've now orde r ed multiple wigs feom them, all of which hold up well. Have had great customer service experience getting questions answered

23 September 2025
Unprompted review
Rated 5 out of 5 stars

I am very satisfied with my purchase

I am very satisfied with my purchase. The wig is beautiful color and very soft. Curls are amazing!This is my 3rd for purchase for the month of December and so far it’s been great.

17 December 2025
Unprompted review

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