Currencies Direct  Reviews 

19,720
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,022 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated account managers for their exceptional professionalism, friendliness, and clear guidance throughout various international transactions. People note that staff members are extremely helpful, patient, and consistently responsive when handling complex currency transfers. Consumers also highlight the impressive efficiency of the platform, noting that payments and account setups are processed very quickly. Reviewers appreciate the highly competitive exchange rates and regular progress updates provided during the entire transfer process. Many users emphasize that the straightforward service and user-friendly website make sending money abroad completely stress-free.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and highly professional during their interactions. Reviewers... See more

Service

Users describe positive interactions with service, highlighting fast and efficient transfers that often clear... See more

Customer service

People report positive experiences with customer service, highlighting responsive and supportive account... See more

Payment

Customers had positive experiences with payment, noting that transactions went very smoothly and were... See more

User experience

Clients share positive opinions on user experience, highlighting how efficient, helpful, and personable the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Currencies Direct for many years to handle regular.transfers between UKP and Euros. I recently needed to divide a large.sum between 3 countries and Freddie Vyian dealt.with this admirably,... See more

Rated 5 out of 5 stars

This was the first time I had used Currencies Direct so I was a bit apprehensive. My Account Manager was Megan Lee. She was great throughout the whole process, guiding me through what I needed to... See more

Rated 5 out of 5 stars

The entire business of transferring the U.K. funds to pay for our French house purchase via the Notaire in Euros could have been particularly stressful. When I asked my bank about Currencies Direct th... See more

Rated 5 out of 5 stars

Wanted send money from UK to our son and his family in Canada. Used our High St bank previously which was expensive to do but convenient, we no longer have any High St banks. I used google and Martin... See more


Company details

  1. Currency exchange service

About Currencies Direct

Written by the company

Sending money abroad with Currencies Direct couldn't be simpler - get a quick quote now!


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Established in 1996 Currencies Direct was the first non-bank foreign exchange provider in Europe. Today we’ve helped over 500,000 customers, offering straightforward payments solutions to businesses operating in international markets. With detailed market insight and expert consultation, we help our customers mitigate the risks associated with currency exposure, make smarter currency management decisions and expand their businesses globally.

Currencies Direct

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

20k reviews

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4.8

All reviews

(19,720)

2,070 reviews in the last 12 months

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Rated 5 out of 5 stars

My wife and I used Currencies Direct…

My wife and I used Currencies Direct while moving overseas to transfer funds and it was a great experience. Freddie Vyvyan my account manager was super helpful guiding us through the entire process with which we had zero prior experience. Freddie explained everything we needed to know, answered any questions that came up promptly, and was a true professional throughout. Highly recommend him and Currencies Direct.

15 August 2026
Unprompted review
Rated 5 out of 5 stars

Simply the best Staff


The fact that after 4 years of inactivated account they still responded immediately, despite the official closure on Saturdays they reopened the account immediately.
Both member of staff were absolute Gems, polite, friendly and very clear about the steps that needed to be taken (just clicking on links sent).
A big well done and congratulation to the company for having such dedicated staff:
Taginder Wasir, who took my call and was ever so quick to transfer me to, Kate Harris who within less than a minute set me up.
These two wonderful people deserve a well deserved promotion and gratitude from the company. As from my side, Thank you both so much!
Thank you again
A very keen customer for more than 8 years, Saturday, 18/08/2026.

15 August 2026
Unprompted review
Rated 5 out of 5 stars

Super professional and flexible.

Very fast response. Very professional.
The whole experience was smooth, reachable throughout and flexible. They considered all specifics of my project and tailored their service to my needs.
The fees were also very reasonable.

In particular Mr Freddie Vyvyan the account manager who oversaw the whole project was exceptionally helpful.

15 August 2026
Unprompted review
Rated 5 out of 5 stars

Everything went very smoothly

Everything went very smoothly, Germaine Boselli at Currencies Direct was extremely helpful throughout the process. Money was transferred to my daughter's account in New Zealand very quickly and efficiently.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

I used CD when working and living…

I used CD when working and living abroad - efficient service each month for over 5 years.

I now use CD for spot deals and today was helped by the the extremely helpful and efficient Vishnu Jayakrishnan - he knows his SWIFT from his IBANS. Thank you very much.

14 August 2026
Unprompted review
Rated 4 out of 5 stars

Currency to Canada

This was a new experience for me using Currencies Direct and I required guidance to achieve the payment of funds to Canada via the online site.
Megan Lee was very attentive and patiently guided me through the transaction and readily made herself available for any queries. In the end the transaction was completed promptly and smoothly.
Will use the service again.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Great

Jeremy warr was helpful easy to contact and made the process for buying a property abroad easy. He was very informative and helped with the process of setting up to the final payment. Great exchange rate given when rates weren’t so good. Pleased we used currencies direct.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Great deal and exceptional service from Currencies Direct

I dealt with Jamie Hackett at Currencies Direct to organise a large six figure Euros payment from a GBP conversion. The service provided by Jamie was excellent. A competitive rate was provided and the transfer expedited the same day. The transaction was linked to an investment and I had miscalculated the payment by three cents. Jamie helped organise a swift nominal top up payment to ensure I met the lawyer requirements for the investment. Jamie went above and beyond to assist against the clock.Thoroughly recommend!

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Kind, fast and secure service

At first when Jamie from Currencies Direct called me I felt it was a bit much, a bit 'forward', but the kind, friendly, totally non-pushy conversation we had actually totally put my mind at rest and allowed me to answer questions I didn't know I had. He was available throughout the money transfer which felt more secure than any other service I have used. Highly recommended.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

First time I've used this service.

First time I've used this service.
Needed Megan to advise me on a couple of things. She was very helpful. Whole process was straight forward with appropriate warnings on how to avoid fraud. Now I have done this once, it will be even easier....

14 August 2026
Unprompted review

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