CurseForge Reviews 199

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the personalized and understanding approach, along with impressive quick response times and a smooth overall user experience. However, some customers have expressed dissatisfaction with the website and user experience, citing issues with logging in, constant prompts for authentication, and difficulties with file sharing. A few people also mentioned that the platform can be heavily controlled by ads, impacting their browsing experience.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the support team for being... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise it as the best... See more

User experience

People report ambiguous experiences with user experience. Some customers express satisfaction, highlighting... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the support team for being... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick and effective support.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The AI support was useless, as all the “fixes” it recommended didn’t apply to ARK, seeing as the game doesn’t appear in the CurseForge app. However, Dana was quick and precise. She asked for my acc... See more

Rated 3 out of 5 stars

I used to love CurseForge, but the updates have just ruined it. Now I use Modrinth it is just better. CurseForge used to be my go to now it is Modrinth.

Rated 5 out of 5 stars

Really great support! I ran into an issue where a purchased mod didn’t show up properly, but support resolved it fast after I provided the details. Super friendly, clear communication and a very smoot... See more


Company details

  1. Gaming services

Written by the company

CurseForge is a platform where gamers can find and download mods and add-ons to customize their gaming experience across various titles like Minecraft, World of Warcraft, and more. It's a hub for user-created content, allowing players to enhance and personalize their favorite games.


Contact info

4.0

Great

TrustScore 4 out of 5

199 reviews

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Replied to 10% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A good experience

Had a very easy time navigating and using Curse forge. Staff were polite, helpful and quick when I had a minor issue.
Very satified

5 August 2024
Unprompted review
Rated 1 out of 5 stars

Copycatters and nothing to be done by Curseforge

I don't know how this all works BUT I noticed a lot of copycatters for mods. I don't personally download the copycatters but I wish Curseforge would better protect their creators. Curseforge won't do anything unless the copycats are copying the codes. I wouldn't know and there's no way to report these copycatters without having to reach out to Cursegorge directly and when I did, they didn't really do anything. Wish there was a button to report these copycatters so Curseforge could do better for the original creators..

EDIT:
Curseforge, yes I already received the same advice from you guys and that just seems sketch to me on behalf of your company TBH so I have deleted Curseforge and found my favorite modders through Patreon instead

9 August 2024
Unprompted review
CurseForge logo

Reply from CurseForge

Hello Erica,

As in any creative community, similar ideas are bound to come up with different authors. That in itself does not necessarily imply any theft of content. Like similar sounding music, or art, code is the same and the community is built on iteration :)
That being said CurseForge takes Authors' Copyright very seriously. If any content is being used without permission from the original author or against their license, they have a dedicated channel to report a Copyright Claim while providing all necessary details, which is then reviewed and acted on.
We urge you contact the respective author first if you suspect any copyright issues, which they then can decide if to take action and report or not.

Rated 5 out of 5 stars

Same Issue - Same Great Response

I know this is a repeat of another review, but it matches my support situation exactly. "I had a weird situation and it took several emails but customer service that I was getting was not giving up. They didn't give me a scripted answer and then let me go. They were determined to fix it. I respect that because that's not always the case today."

6 August 2024
Unprompted review
Rated 5 out of 5 stars

CurseForge is one of the best…

CurseForge is one of the best distribution channels for Mods - perhaps the best of all.

And probably the one that will survive us all - I expect my grandkids to be able to play the same Mods I do today. Kraken knows that most Mod sites nowadays don't survive 5 to 10 years, CurseForge is among us for near 20.

The current process of reviewing the submissions is also a badly need feature that it's lacking on most Mods distribution channels nowadays - we need a Chain of Trust, and CurseForge helps on securing one.

11 August 2024
Unprompted review
Rated 4 out of 5 stars

Not a big deal

I was having an issue where I couldn’t make a new pack and when I contacted I had like 3 days wasted from 2 responses that said absurd stuff one was just to greet me and the other asked if I had tried restarting the app.Other than that it was fine.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Service that didn't quit

I had a weird situation and it took several emails but customer service that I was getting was not giving up. They didn't give me a scripted answer and then let me go. They were determined to fix it. I respect that because that's not always the case today.

13 June 2024
Unprompted review
Rated 4 out of 5 stars

Great, but it's a corporation that's running the business, not people

As a Minecraft mod pack creator, this app is great for me. My issue stands in the fact that it took a long time for them to implement some basic features every other app has. For example, I've been using this app since 2020 and since then, it is only now that they added the ability to launch the game directly, without having to go through the vanilla mc launcher first

11 July 2024
Unprompted review
Rated 5 out of 5 stars

Good Programm only one little problem

CurseForge is a verry good programm to play with mods. It is easy to understand and has a lot of different mods. The only problem i see is that you can not use mods for example for minecraft even if they are only 1 version to old. So you cant add a 1.20.5 mod to a 1.20.6 modpack, even if this update didnt change anything from the wise the mod works.

17 May 2024
Unprompted review

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