I had the best customer service experience! She replied to my emails within the hour. Helped me a few times about any questions and issues I had with speed, professionalism and kindness! I can highly... See more
Company replied
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I am giving you a 1 star rating because try as I might to return these clothes to your warehouse for a refund you created challenges for me despite being the people who sent me a tracking code and ins... See more
Company replied
I recently bought your deep‑dive non‑wired swimsuit, and I can honestly say it’s the most comfortable and flattering swimsuit I’ve ever worn. As a 34GG–H, I never feel confident without wires — but... See more
Company replied
I returned a bra ! They received it back on 25/4/2022…. I have emailed numerous times ! All you get is a returns link saying how much they value your custom 🤣… Iv rang it goes straight to voicemail…... See more
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Company details
Written by the company
Curvy Kate creates D to K cup lingerie and swimwear exclusively for the fuller bust, with passion and expertise that bigger boobs deserve. We aim to empower you to feel confident, proud of your curves, and ready to take on the world!
Contact info
United Kingdom
- 0208 861 3111
- support@curvykate.com
- www.curvykate.com
3.3
Average
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Looks good and is very comfortable
18 April 2022
Reply from Curvy Kate
Thanks for the review Lycette, we love hearing from our customers and we're pleased to hear you found your item comfortable and looking good. We hope yo enjoy wearing it.
Best Wishes
CurvyKate
I returned this item so don’t feel I…
I returned this item so don’t feel I can give a review, yet you still keep insisting I do
18 April 2022
Reply from Curvy Kate
Hi,
Thanks for your review! Please feel free to ignore the notification for a review in future. I hope you're not being inconvenienced. Any feedback, especially since you had to return an item, is always welcome if it helps us improve our service.
Best wishes,
The Curvy Kate Team
Reply from Curvy Kate
Thanks for the great review Francesca, hope you enjoy wearing your latest purchase 😊
Best Wishes
CurvyKate
Items arrive in fair enough time
Items arrive in fair enough time. Packaging is ok. And my bra fits perfectly.
16 April 2022
Reply from Curvy Kate
Hi,
Thanks for your review. I'm glad you found a well fitting bra.
I hope we see you again.
Best wishes,
The Curvy Kate Team
I found the quality to be poor and the…
I found the quality to be poor and the sizing very small. Disappointing as I purchased after seeing positive reviews from a popular account but I’d never by anything else.
15 April 2022
Reply from Curvy Kate
Hi,
Thanks for your review.
I'm sorry you experienced a poor fit. I can only recommend a consult with our virtual fitters, as different styles will fit vary in fit from person to person: https://www.curvykate.com/pages/virtual-bra-fitting
Best wishes,
The Curvy Kate Team
Curvy Kate non wired poolside plunge swimsuits
Overall the swimsuits are great for the price- I got them in the sale. The fitting is definitely off - totally different to the tankini I have from them- the 36 is tight and I wear a 34. In addition the lining in the cups constantly shows through the front , they move and don’t sit right. If I’d paid full price I wouldn’t have been happy but for the price I got them and the overall hassle of finding a costume in my size I kept both.
15 April 2022
Unprompted review
Reply from Curvy Kate
Hi,
Thanks for your review.
I'm sorry the swimsuit did not suit your needs. Different styles can fit differently, so it might be worth booking a consult with our virtual fitters: https://www.curvykate.com/pages/virtual-bra-fitting
If you feel the swimsuit is of poor quality, you can send pictures showing the fault to our Customer Service Team at support@curvykate.com so they can assist you further.
Best wishes,
The Curvy Kate Team
Great customer service.
14 April 2022
Reply from Curvy Kate
Hi John,
Thank you for your amazing review! We are so pleased to hear that you appreciate the high level of customer service we do strive to offer to all customers and we cannot wait to see you again soon. x
Best Wishes,
Curvy Kate Team
Very happy customer
13 April 2022
Reply from Curvy Kate
Hi Kim,
Thank you very much for this lovely review! The team here at Curvy Kate is thrilled to hear such good feedback! x
Best Wishes,
Curvy Kate Team
No enough support with this bra…
No enough support with this bra unfortunately as it’s very pretty, had to return.
13 April 2022
Reply from Curvy Kate
Hi Kay,
Thank you for your feedback. We are sorry to hear the items purchased were not as expected. We do stock a wide range of styles that inevitably will vary in the way they fit, and what works for one person may not fit another due to our individual breast shapes and sizes. If you need any help finding the perfect fit please don't hesitate to contact our Bra Expert: https://www.curvykate.com/pages/virtual-bra-fitting
Best Wishes,
Curvy Kate Team
I absolutely love this store!
I absolutely love this store!! I got my first PERFECTLY fitted bra from here and now I have two bras and one lingerie set!! I can not say enough good things about Curvy Kate! Shipping is fast and products are amazing quality!
11 April 2022
Unprompted review
Reply from Curvy Kate
Hi,
Thanks for your review. I'm so glad you love our bras and service.
I hope we see you again.
Best wishes,
The Curvy Kate Team
Good value and lovely designs but the material could be better
Good value but material not ideal. I like the designs and the price. However, I have found the material of the bras a bit rough, especially around the ban.
11 April 2022
Reply from Curvy Kate
Hi,
Thanks for your review. I'm glad you find us value for money.
Your comments regarding the material will be passed on to our Design Team.
I hope we see you again.
Best wishes,
The Curvy Kate Team
Great styles
Great styles, usually lovely fit and timely delivery. Wash all as delicate (including underwear) as they can damage easily. Would recommend.
11 April 2022
Reply from Curvy Kate
Hi,
Thanks so much for your review. I'm glad you like our bras and have found a good fit.
Please be sure to follow the laundry instructions, for the sake of the bras and also your machine! Wires can cause damage if they come out mid-wash.
Best wishes,
The Curvy Kate Team
Reply from Curvy Kate
Hi,
Thanks for your review. I'm so glad you like our bras.
I hope we see you again.
Best wishes,
The Curvy Kate Team
The sizes are off
The sizes are off. I ordered 5 pairs. Only 2 and those were bralettes were OK.
11 April 2022
Reply from Curvy Kate
Hi,
Thanks for your review.
I'm sorry you had trouble with the sizing. Getting the right fight can be difficult what with fits varying between styles and manufacturers, so it can be worth booking a consult with virtual fitters.
I hope this helps, and should you require further assistance please contact our Customer Service Team at support@curvykate.com.
Best wishes,
The Curvy Kate Team
Lovely colours bought 4 bras very comfy
11 April 2022
Reply from Curvy Kate
Thanks for the great review Jo, we love all the colours too😊
Best Wishes
CurvyKate
It's so nice to have comfortable
It's so nice to have comfortable, supportive bras. And when I had a problem, it was sorted out straight away. Thank you so much curvey kate. I love my bras and I'm recommending you to all my friends.
11 April 2022
Reply from Curvy Kate
Thanks for the great review, please to hear you have found a supportive and comfortable bra, we hope you enjoy wearing your latest purchase😊
Best Wishes
CurvyKate
several tankini tops & matching…
Bought several tankini tops & matching bottoms. Very pleased! Fit perfectly, nice quality, supportive & look great.
Will definitely buy from Curvy Kate again.
Tankini tops are lose fit, long & flattering they look more like a top. Very happy customer 😀
11 April 2022
Reply from Curvy Kate
Thanks for the great review Fiona, we hope you enjoy wearing your latest purchases in style, comfort and confidence ❤️
Best Wishes
CurvyKate
Lovely bras
Lovely bras, great quality but have noticed they can be a bit inconsistent with sizing so do look out for sizing advice!
10 April 2022
Reply from Curvy Kate
Hi,
Thanks for your review.
Getting the right fight can be difficult what with fits varying between styles and manufacturers, so it can be worth booking a consult with virtual fitters.
I'm glad you like our bras and hope to see you again.
Best wishes,
The Curvy Kate Team
Super quick service and quality products
10 April 2022
Reply from Curvy Kate
Thanks for the great review Lucy, we always love hearing from our customer. Enjoy wearing your latest purchase.
Best Wishes
CurvyKate
Not worth buying
Ordered two pieces. Both did not fit, not true to its size, material was cheap and scratchy. It was over priced and I was really hoping they would be great. Then when I sent it back it was almost $30 for just shipping. Definitely not buying from this company again.
10 April 2022
Reply from Curvy Kate
Hi,
Thanks for your review.
I'm sorry you weren't happy with the products and had to return them.
Getting the right fight can be difficult what with fits varying between styles and manufacturers, just like clothes, and this is why we offer both a sizing guide and consults with virtual fitters.
Also clearly stated on our site our the prices for delivery and our policy for returns. We are looking into a way to assist our overseas customers with the return costs and hope to find a cost effective way to do this.
Again, I'm sorry you had a disappointing experience.
Best wishes,
The Curvy Kate Team
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