CustomMade Jewelers Reviews 951

Communication was key throughout entire process, my creation was brought to life by the entire team from start to finish.

The folks at CustomMade were amazing. They were incredibly patient and stayed with me over a long period while answering all my questions and made a number of small tweaks to the design. Their 3D modeling is fantastic so you can see exactly what you are going to get before you commit. They communicated the whole process as it progressed with detailed explanations. All in all a great experience.

CustomMade was very easy to work with. They were quick to respond throughout the whole process and made sure I was happy with the design at every step. Definitely recommend!

I had a great experience with Custom Made!! They worked with me for months to get the right design, stones, shapes and sizes. They are an amazing company to work with. I enjoy finding small businesses to work with.

I had an amazing time working with Custom Made. The team I was paired with was efficient and listened and helped with absolutely everything. They were very knowledgeable and resourceful and incredibly responsive. I cannot suggest them enough. An awesome business!

I had an amazing experience with Custom Made designing my fiancé’s wedding band! Everyone I worked with was professional, kind, and as excited about the project as I was. They were also very knowledgeable about the metals/gemstones being used in the piece, and they were able to offer clear explanations of all the different options. I can’t wait get started on another project!

I am so so thrilled with my experience with CustomMade. I now have a beautiful, unique, meaningful, and one-of-a-kind piece of jewelry that I will treasure forever. My project took over two years due to life circumstances, and the staff at CustomMade never balked at the delays, even when I asked for a complete design overhaul halfway through. The communication is top-notch and I felt safe and confident with the entire process. Thank you CustomMade for everything!

After finding the love of my life and knew I was going to spend the rest of my life with her I set out on the nerve racking adventure of finding the perfect engagement ring. I had looked at different companies and even went into a few stores looking for the perfect match and honestly wasn’t happy with any of the options I found. I had heard about custom made and thought what could it hurt? Why not give them a shot? Thankfully, like most women my soon to be wife sent me many many rings she dreamt of and I used those as inspiration for her custom ring. The process was incredibly easy and after submitting inspiration photos the kind folks at custom made got right to work and designed the absolute best ring I could’ve ever dreamed of. I sent my fiancée the 3D photos and played it off like it was a ring one of my friends was going to give to his girlfriend in a soon to be proposal and she got so jealous of it I thought she might explode, it was the one. I proposed to her on the north shore of Kauai and still to this day I see her staring at it and rotating it in the perfect light to see the sparkles.

Not only did I get my engagement ring from them but also had them design the perfect wedding band as well. My soon to be wife could not be anymore happy with it and it almost gets annoying with how many times she sticks it in my face and brags about it.

10/10 use custom made if you want a custom match for the girl of your dreams. They will not let down and for us indecisive guys it makes it so much easier.

Thank you so much to the custom made team.

This is not my first marriage and so when purchasing my first ring I went the traditional route. This time I wanted to Persia on connect to as much of this process as I could. I wanted to see her in the ring I asked her to spend her life with me, with. I came to custom made with only a rough idea but a very clear idea of the value of what I wanted. I cannot stress that choosing custommade was hands down the single best decision I made. The ring was the absolute picture of perfection for me and my now future wife.
More than just being able to design the ring of my dreams, I was actually surprised how affordable it was and how patient everybody who helped in the creation of this ring was. I’m a Guy that doesn’t live on a paycheck to paycheck basis I kind of make my money where I need it and so for me, it was daunting to think about how much all of this was gonna cost. I’d say this was probably the second half of what makes choosing custom-made the best decision I could not be happier with the value the price and the end product of what came out of choosing this company. I would definitely recommend it to anyone searching for a personal engagement ring

The overall experience working with CustomMade was great. The staff provided a lot of great information and visuals about the design of the rings, different gems, and the whole project process in an easy step by step plan. They are with you for every step of the way and answer any questions you might have. A couple features I found that worked best for me while working with them was that they worked with my pace and would give me as much time as I needed before each step and worked with my budget so I could get the perfect ring CustomMade. I love this company and will highly recommend it.

I had an excellent experience with Custom Made. My fiancé used this service to make my ring so I used it to make his wedding band.
They provided experts every step of the way and updated you very frequently on the ring making process.
This was a great way to have a non traditional ring made that was decent in costs and well made.

Hey there! I just wanted to express my gratitude with everyone who participated with the production of my ring at CustomMade. I'm a truck driver and in the military reserves and the customer service I received, the timely communication, was absolutely stellar. The design process was way more proactive and timely than I anticipated. The design team provided me with several drawings to help calibrate a final design. And it may go as an understatement, but the ring came out absolutely lovely. I cannot wait to propose and I'm absolutely 100% confident she will love it. I truly truly appreciate the attention and care that was put into my ring. From the bottom of my heart, thank you!

I'll admit--at least for me--that buying out of the case at a Jeweler's would have been easier but few, if any, jewelers offer really distinctive merchandise. I wanted something very specific--which is why I chose Custom Made. The representative with whom I worked had infinite patience and maintained a stellar attitude in spite of numerous back-and-forths. And now that I've received my piece, I'm even more impressed with the razor sharp finishing. VERY HAPPY!

The team at custommade were beyond fantastic! Helping with every step of the way and allowing you the freedom to create your dream jewelry pieces.
I could not be happier with the final product and would recommend Custommade to anyone who wants ease and simplicity in designing their own piece.

My fiancé had CustomMade design and make my engagement and wedding rings. When she proposed and I saw the ring I knew I had to use the same company for her wedding ring. From start to finish the collaboration and design process was thorough and professional. I was involved and kept informed at each step of the way. Their use of sketches and then photos of the product really put my mind at ease knowing they were able to design exactly what I wanted. I live in the U.K. but the distance was no obstacle to getting the perfect bespoke ring. Delivery was very quick too - from signing off and making the final payment, the parcel was delivered within 4 working days. I would highly recommend CustomMade. For price, artistry, super-friendly customer service, quality and efficiency. Thank you so much! Xx

I cannot express how incredibly thrilled I am with the dragon-themed engagement ring that the team at CustomMade created for me. From the moment I shared my ideas with them, they listened attentively and translated my dreams into an absolutely stunning piece of art. The ring itself is breathtaking! Crafted with impeccable detail, the dragon design wraps majestically around the ammolite I chose as the gemstone.

The team were a joy to work with throughout the entire process. They were responsive, professional, and genuinely passionate about bringing my vision to life. They guided me expertly through choosing the perfect stone and metal to complement the design, ensuring every aspect of the ring was as perfect as I had imagined.

I cannot thank you guys enough for your creativity, skill, and dedication. I am so excited to wear this ring for the rest of my life!

The ring turned out incredibly beautiful. I felt very well supported and the customer service was amazing. I'd recommend custommade to anyone looking to purchase a ring. "The ring is perfect" is what my fiancée said, so I don't think it could have turned out better!

I would like to take a minute to thank the entire custom made team for an amazing experience in helping me design a memorable piece of jewelry.

When I first looked into making custom jewelry the internet was full of sponsored ads and it almost seemed overwhelming for me. I had to do a lot of research before I settled on CustomMade.com; when I decided to move forward in discussion I was initially very hesitant because it was an internet based company that had no home office or brick and mortar site at the time and I worried that it may be a scam. I did my research on several different review sites and better business bureau and found no concerning commentary but rather to the contrary lots of good reviews! This helped to put my mind at ease I then began discussing with them my ideas for a custom piece and the more I worked with them the more I realized their level of professionalism and dedication to delivering an amazing product.

By the time I had the first 3D-rendering completed I felt completely at ease with the team at cCustom Made but it was no easy journey coming to the final product for I had many ideas and could not come to any decisive resolutions until much time had passed.

This passing of time did not deter them and when I went silent they sent emails every once in a while to check in on me and eventually when I was ready to resume my design with fresh ideas, we did so.

After a year and a half of back and forth for lack of my own motivation and inspiration (through no fault of their own) we finally came up with the design which was truly inspired and original and one I cherish.

Once I was settled on the design they were able to complete, from start to finish, a product that still amazes me every time I see it. Made and shipped to my door, in one month...imagine an exquisite platinum diamond and sapphire ring being created in design for a year and then in the actual completion time being able to be created in one month... it's just mind boggling, yet here it is, this beautiful piece of art that I absolutely love!

The entire team was truly incredible and I can say without any uncertainty I will be buying more products from them in the future! thank you all very much for such a wonderful experience!

What can I say just like anyone else I thought this was a scam. I thought it would be cheap or low quality and very expensive.
They change that mindset real quick
I gave them my budget they worked day in and out gave me ideas. Explain things to me and herd me out on how I wanted mine special.
They made it come to life and my lady won’t have matching Walmart rings. No offense to anyone but to me this is something important and something very special.

I was well cared for while working with the team, and they were very accommodating to my circumstances: communicating in short, brisk bursts, at all hours and from various time zones, in support of a highly compressed schedule. They helped me rapidly iterate on my ideas, providing variants to choose from and drilling down on the details I preferred, before ultimately delivering exactly what I had hoped for at a truly breakneck pace.

Two critiques that I would lay are that the gem expert seemed oddly determined to find me a 3ct stone, when I had specified 1.7-2.7cts as my preferred range (though we ultimately found a perfect 2.26ct stone), and that the photography of yellow gold on a yellow background makes for a muddier aesthetic that makes seeing the details more difficult (though I'm sure they would have reshot if I had asked, my time constraints prevented such a request).

Besides these genuinely minor nitpicks, I am extraordinarily happy with their work and would recommend them to anyone who wishes to have a quality custom ring made.