Cut Price Fabrics  Reviews 

566
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, most reviewers were somewhat happy with their overall customer experience. Consumers consistently express strong satisfaction with the great fabric quality, beautiful design choices, and very affordable prices available on the online store. Many people regularly highlight that the materials arrive securely well-wrapped and are perfectly suited for various creative sewing and clothing crafting projects. However, some reviewers were not happy with significant delivery delays and exceptionally long waiting times before finally receiving their parcels. A few other people also felt that a frustrating lack of communication regarding completely unfulfilled orders made the overall purchasing process quite disappointing.

What people talk about most

Order

People report negative experiences with order, expressing widespread frustration over unfulfilled purchases... See more

Product

Clients share positive opinions on product, frequently highlighting the lovely fabric quality, beautiful... See more

Quality

Reviewers highlight positive aspects of quality, expressing satisfaction with the lovely fabric, great... See more

Delivery service

Customers consistently note mixed experiences with delivery service, as opinions are sharply divided. While... See more

Price

Users describe satisfaction regarding the prices, often highlighting very affordable rates and great value... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was easy to order and delivery was fairly quick, given how geographically remote we are. There was a good range of designs available and they are all suitable for their intended purpose.

Rated 4 out of 5 stars

I'm very happy with the quality of the fabrics and the price of the cotton threads. delivery was extremely slow though but after I'd emailed a couple of times the package was delivered soon after.

Rated 2 out of 5 stars

This is the second time that I have placed an order and paid for it only to find that it is still showing as “unfulfilled” on the app. I have again had to request a refund. I have bought previously fr... See more


Company details

  1. Fabric Shop

Written by the company

Cut Price Fabrics is a family-owned and operated business, serving the every day needs of retail customers in the UK. With over 60 years of experience in the textile industry, we've built a reputation of supplying high-quality fabrics at low prices. Our fabrics are sourced from the best mills across the UK and we have a dedicated customer care team to make sure you never have to worry about your order again. We guarantee quality fabric and excellent service to all of our customers. Our team of fabric specialists source the highest quality materials for the best possible price. We have a company wide pledge to reduce all waste and are working towards a goal of being carbon neutral by 2025.


Contact info

3.3

Average

TrustScore 3.5 out of 5

566 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.3

All reviews

(566)

84 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not order from here!

Took 9 days and two emails to find out my order wasn't available. I asked for a refund and after lots of fuss and being offered other fabrics was granted it. Now to wait up to 10 days for the money to come back

28 July 2025
Rated 3 out of 5 stars

Mdy main complaint is about the…delivery.

My main complaint is about the delivery, which I understand is not directly your fault. The parcel was left outside when I was out and I can see from.the picture that the parcel was already split.
By the time my neighbour noticed the parcel had split right open. I got it the next day and the material was crumpled,creased and damp.
I spent ages ironing it.

15 July 2025
Rated 2 out of 5 stars

Fabric not as described

Ordered 5 lots of fabric but out of the 5 two are completely different colours as described on website . Emailed company but no acknowledgement or response to message - no answer company phone number not available to contact company - poor customer service

27 June 2025
Rated 3 out of 5 stars

Cheap Rubbish

Order took 10 days. Didn’t hear from the company to say item had been dispatched. The wadding is a mix of thin poor quality stuff, some with a blue stitch line through it and some cardboard like stuff none of it any good for quilting. Certainly not worth £30 says it’s reduced from, glad I only paid £10 for it.

18 June 2025
Rated 1 out of 5 stars

Very poor service - haven’t received my fabric and my emails have been ignored

Very poor service. I have been waiting for almost three weeks for my fabric. I have sent several emails requesting an update, none of which has been answered.
I’m questioning whether the website is in fact a scam!
They don’t exist on Companies House and the address listed on their website, when entered into Google, came up with a completely different fabric company! I will be reporting to Trading Standards tomorrow as the company has not replied to my emails, has not delivered my order or issued a refund.

9 June 2025

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