Lousy Customer Service on cwonder.com
Had the worst experience with cwonder.com. I ordered monogrammed pocketbook and cosmetic case for my daughter for Christmas. Order was placed during thanksgiving in plenty of time. Unfortunately I was incorrect. First package received but no zipper pull on cosmetic case. After multiple emails I returned it to company. I received another cosmetic case with no monogramming. This was three days before Christmas Eve. Called company and they could not help me since monogramming could not be completed prior to Christmas. They did offer me a "special offer" for my inconvenience. Funny since the offer was on their website for all. 20+ emails and I finally received a refund but it was sad on Christmas morning as I had to tell my daughter that i didn't have the gift she asked for. No attention to detail...customer is not a priority...lousy customer service. Do not do business with this company.