CyberPowerPC UK Reviews 12,223

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting that PCs are well-built, perform as promised, and offer excellent value. Many consumers appreciate the efficient delivery service, noting that orders often arrive quickly and in perfect condition. The customer service and staff are frequently commended for being helpful, knowledgeable, and responsive, providing excellent support from initial purchase through to aftercare and repairs. However, some customers experienced issues with delivery, citing delays or problems with the courier service. A few people also mentioned minor issues with product specifications not matching expectations, such as the operating system being installed on an unintended drive or non-functional RGB lights. There were also isolated reports of PCs arriving with initial problems like a non-display screen or a noisy fan, requiring repair.

What people talk about most

Product

Customers generally express satisfaction with the products, particularly PCs, highlighting their quality,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many highlight the swift and quick... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the support team for... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought an Infinity 145 D556 Next Day PC SY3074 delivered next day as described. Excellent PC for the money RTX 5060, 1TB M2 Drive and (this was the clincher for me considering the current state of... See more

Company replied

Rated 5 out of 5 stars

I ordered a PC and got it fairly swiftly. I ran into some rough issues a few weeks in and had to contact customer service. Alan was a great help and kept it short, professional and to-the-point whic... See more

Company replied

Rated 5 out of 5 stars

Friendly service to newbies, quick and helpful without any problems. Very accommodating staff on site as well as online. Questions and repairs came hassle free and the pc came back within the next... See more

Company replied

Rated 5 out of 5 stars

I bought a PC from CyberPower almost a year ago. I was torn between building myself or buying a pre-built. I figured out the price was pretty much the same and there could be added benefits of not nee... See more

Company replied


Company details

  1. #70 of 153 best companies in Gaming services
  2. #46 of 92 best companies in Computer & Accessories store
  3. #32 of 52 best companies in Computer Hardware Company
  4. #46 of 84 best companies in Computer Shop

About CyberPowerPC UK

Written by the company


  • World Leading System Manufacturer
  • 25+ Years Experience
  • Next Day Options Available
  • Finance Options Available
  • Flexible Payment Options
  • 5 Year Warranty
  • Lifetime Technical Support
  • Built & Shipped from the UK
  • Experienced UK Support Team
  • FREE UK Mainland Delivery
  • https://www.cyberpowersystem.co.uk https://www.cyberpowersystem.co.uk https://www.cyberpowersystem.co.uk https://www.cyberpowersystem.co.uk https://www.cyberpowersystem.co.uk https://www.cyberpowersystem.co.uk https://www.cyberpowersystem.co.uk

    In a Rush? Get a Next Day PC!

    Written by the company

    Pay Today, Play Tomorrow!
    Get a CyberPowerPC UK gaming PC next day! Order before 2 pm Monday-Friday to get your system the very next day!

    Contact info

    4.7

    Excellent

    TrustScore 4.5 out of 5

    12K reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    Replied to 91% of negative reviews

    Typically replies within 1 week

    How this company uses Trustpilot

    See how their reviews and ratings are sourced, scored, and moderated.

    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    I ordered a pc from Cyberpowe

    I ordered a pc from
    CyberPower .No complaints at all.My order arrived ahead of schedule. Everything was easy to setup even with me not having a clue what I'm doing what recommended to anyone who wants anything pc related.

    3 February 2026
    Unprompted review
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Mitchell,

    Thanks for the kind words.

    We're glad to hear you are happy with our service!

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 5 out of 5 stars

    Great customer service

    Great customer service. PC developed a fan PSU problem but Alan from cyber power handled the whole repair process without fuss.He arranged collection on Monday and it was returned to me Wednesday all fixed!
    Brilliant. (As is the PC )

    4 February 2026
    Unprompted review
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Des,

    Thank you for taking the time to leave us a review.

    Your kind words mean a lot to us, and we hope you enjoy your purchase!

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 5 out of 5 stars

    Gaming PC

    Fast service, easy and reliable, perfect condition

    3 February 2026
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Jayden,

    Thanks for the kind words.

    We're glad to hear you are happy with our service!

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 5 out of 5 stars

    My first pc!

    My first pc!! runs great so far no problems runs the games i play like apex at 240fps+though i will say the delivery was not good it came on time but the box was covered in wet boot marks like it was being walked on so not great lol just happy it is in good condition. 100% no fault of cyberpowerpc just bad dpd drivers...
    Seems well built so ty !!!

    2 February 2026
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Amber,

    Thank you for taking the time to leave us a review.

    Your kind words mean a lot to us, and we hope you enjoy your purchase! We will pass your feedback regarding delivery over to our DPD account manager.

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 5 out of 5 stars

    Really helped me hind the pc i’m…

    Really helped me hind the pc i’m looking for thank you

    2 February 2026
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Lincoln,

    Thanks for the kind words.

    We're glad to hear you are happy with our service!

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 5 out of 5 stars

    Wanted to upgrade a part of my pc I…

    Wanted to upgrade a part of my pc I built, called them and within 2 minutes I had paid for the upgrade and it was sorted.

    Amazing service, good prices. Honestly can’t wait for the PC to arrive!

    2 February 2026
    Unprompted review
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Harry,

    Thank you for taking the time to leave us a review.

    Your kind words mean a lot to us, and we hope you enjoy your purchase!

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 5 out of 5 stars

    great customer support

    the customer service was great in exaplining the issue and process and then resolving the issues and brining forward the supply of the item had ordered

    2 February 2026
    Unprompted review
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Darren,

    Thanks for the kind words.

    We're glad to hear you are happy with our service!

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 5 out of 5 stars

    Very helpful

    I made an error when I placed my order, when I called up they were extremely understanding and helped correct me correct it. Very grateful and pleased with the outcome

    28 January 2026
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Stephen,

    Thank you for taking the time to leave us a review.

    Your kind words mean a lot to us, and we hope you enjoy your purchase!

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 5 out of 5 stars

    Fantastic PC, really good service

    I'm so pleased I bought my pre-build from CyberPower. The customer service was incredibly helpful and supportive throughout the process, and the website offers such a wide range of options. Once the PC arrived (exactly as scheduled), I followed all the provided guides, and it worked perfectly on start up!

    30 January 2026
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi RyanLykos,

    Thanks so much for your review.

    Your kind words mean a lot to us, and are glad to hear you have had a positive experience. 

    Kind Regards,
    Jacob
    CyberPowerPC UK

    Rated 5 out of 5 stars

    My son is very happy with the computer…

    My son is very happy with the computer and the customer support he received

    8 July 2025
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi!

    Thank you for taking the time to leave us a review.

    Your kind words mean a lot to us, and we hope your son enjoys the PC!

    Kind Regards,
    Jacob
    CyberPowerPC UK

    Rated 5 out of 5 stars

    Excellent support from the team thought…

    Excellent support from the team thought out the whole sale. Products are very high quality. Nothing to complain, only great things to say.

    30 January 2026
    Unprompted review
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi THIAGO,

    Thanks for the kind words.

    We're glad to hear you are happy with our service!

    Kind Regards,
    Jacob
    CyberPowerPC UK

    Rated 5 out of 5 stars

    A bought a pc from Cyberpower may 2025

    A bought a pc from Cyberpower may 2025. I've had a noisy fan that's gotten consistently worse and last week it started sounding like a power drill.

    I contacted CPPC and was contacted back almost instantly by Ewan who has been nothing but amazing. Fast responses and problem solved with no fuss.
    Amazing customer service
    Thank you Ewan.

    29 January 2026
    Unprompted review
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Joshua,

    Thanks so much for your review.

    Your kind words mean a lot to us, and are glad to hear you have had a positive experience. We'll be sure to give Ewan a pat on the back!

    Kind Regards,
    Jacob
    CyberPowerPC UK

    Rated 5 out of 5 stars

    ordered on 23 rd dec and was delivered…

    ordered on 23 rd dec and was delivered before lunch on xmas eve - thats fantastic

    24 December 2025
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi brian,

    Thanks for the kind words.

    We're glad to hear you are happy with our service!

    Kind Regards,
    Jacob
    CyberPowerPC UK

    Rated 5 out of 5 stars

    Excellent service

    Excellent service, I had an issue with an order and this was quickly resolved. By far one of the best customer experiences I have ever had.

    22 December 2025
    Unprompted review
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Ryan,

    Thanks so much for your review.

    Your kind words mean a lot to us, and are glad to hear you have had a positive experience. 

    Kind Regards,
    Jacob
    CyberPowerPC UK

    Rated 5 out of 5 stars

    Great PC Supplier

    The website is very easy to navigate to find what you want.
    I got my perfect Gaming PC at a reasonable price and it was delivered within 2 days of ordering.
    I was kept up to date with all stages of the process up to and including delivery.
    Highly recommended!

    23 January 2026
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Andrew,

    Thank you for taking the time to leave us a review.

    Your kind words mean a lot to us, and we hope you enjoy your purchase!

    Kind Regards,
    Jacob
    CyberPowerPC UK

    Rated 5 out of 5 stars

    Great build and qaulity amqzing…

    Great build and qaulity amqzing customer service would highly reccomend 2nd pc ive brought of them.

    28 January 2026
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi James,

    Thank you for taking the time to leave us a review.

    Your kind words mean a lot to us, and we hope you enjoy your purchase!

    Kind Regards,
    Jacob
    CyberPowerPC UK

    Rated 5 out of 5 stars

    Cyberpower offers a great choice of PCs…

    Cyberpower offers a great choice of PCs to modify and build to your spec, kept me updated throughout build process and once built the delivery was very fast. The aftercare support has been great and they're very quick to resolve any issues. I had a RAM issue with one of the sticks and they provided a replacement very quickly to get the issue resolved. Trust worthy, efficient & great aftercare support. Thanks

    16 January 2026
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Kamlesh,

    Thank you for taking the time to leave us a review.

    Your kind words mean a lot to us, and we hope you enjoy your purchase!

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 5 out of 5 stars

    love the new pc

    love the new pc, everything i wanted

    23 January 2026
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Rodrigo,

    Thanks for the kind words.

    We're glad to hear you are happy with our service!

    Kind Regards,
    Dave
    CyberPowerPC UK

    Rated 5 out of 5 stars

    I had multiple questions for cyber…

    I had multiple questions for cyber power PC uk and they were very helpful and I cannot thank them more, I really would suggest them to other people

    26 January 2026
    CyberPowerPC UK logo

    Reply from CyberPowerPC UK

    Hi Bleu,

    Thanks so much for your review.

    Your kind words mean a lot to us, and are glad to hear you have had a positive experience. 

    Kind Regards,
    Dave
    CyberPowerPC UK

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