CyberSelect Reviews 199

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Typical brilliance from the CyberSelect team .... Julie might be majoring in Accounts and Mark on the road doing installs - nothing is too much trouble. Fab gear they resell, and the service is top no... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Julie who passed me over to the technical team to check I was ordering the correct item. The one I wanted wasn’t in stock so a more expensive substitute was offered for the s... See more

Company replied

Rated 5 out of 5 stars

Good old traditional customer service (i.e. you matter to them) backed up with great technical knowledge and good prices - what more could you want. I started a barn conversion about 9 mont... See more

Rated 5 out of 5 stars

I recently was hired to sort out a TV signal distribution problem. The property only had cat5E cabling over 5 floors and all aerial and satellite feeds came into the basement. Using Wyrestorm pro... See more

Company details

  1. Hi-fi shop

About CyberSelect

Information provided by various external sources

CyberSelect Ltd is an independent, highly professional UK company dedicated to making technology useful around the home. We supply home cinema, multi room audio, home automation and home networking items for self install. Many years of experience have enabled us to become a dynamic custom install trading company also specialising in smart home equipment. We look forward to talking through your own ideas and requirements.

If you would like to come and discuss your plans please drop into our Norwich showroom, (address below) any weekday from 9:00am to 4:30pm. We are not open on Saturdays as a rule, but if we are available we will open for you by appointment. If you are coming a long distance during the week, please just give us a call first.


Contact info

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Mark and Julie were incredibly helpful …

Mark and Julie were incredibly helpful and generous with their time, particularly as I wasn't making a very big buy from them. Mark sent me several very detailed emails with different information about equipment I could buy, some of which weren't even things they were selling. Top team!!!

26 September 2017
Unprompted review
CyberSelect logo

Reply from CyberSelect

Hi James,

Thanks for your fantastic review. It is greatly appreciated.

Kindest regards

Mark & Julie

Rated 5 out of 5 stars

Great Service

This was the only site I could find an American style back box for a project. It was ordered easily and delivered within a day. It came well packaged and on time. What more could you ask for!

16 September 2017
Unprompted review
CyberSelect logo

Reply from CyberSelect

Thank you for your review, it is greatly appreciated. We hold a range of US Style back Boxes in stock, hopefully we will be ale to help you again.

Kind regards, Julie, Mark & Team

Rated 5 out of 5 stars

Great service

Great service, really good communication, will definitely use again.

16 September 2017
Unprompted review
CyberSelect logo

Reply from CyberSelect

Thank you for your review, it is greatly appreciated.

Kind regards, Julie, Mark & Team

Rated 5 out of 5 stars

Excellent service.

Excellent service.. items received next day as arranged

8 September 2017
Unprompted review
CyberSelect logo

Reply from CyberSelect

Thank you Mark, we are pleased to receive all feedback.

Kind regards

Julie & Mark

Rated 5 out of 5 stars

Typical brilliance from the CyberSelect …

Typical brilliance from the CyberSelect team .... Julie might be majoring in Accounts and Mark on the road doing installs - nothing is too much trouble. Fab gear they resell, and the service is top notch, £2.5K spent with pleasure ... Cheers (Nathan, Alchemy Systems - IT Reseller / Office 365)

26 May 2017
Unprompted review
CyberSelect logo

Reply from CyberSelect

Good morning Nathan,

Thank you so much for the great review. We really do appreciate your feedback.

Best regards

Mark & Julie

Rated 5 out of 5 stars

Wonderful service

Very responsive to all questions, shipment date respected (was in France), nothing to add except great experience

22 March 2017
Unprompted review
CyberSelect logo

Reply from CyberSelect

Good morning,

Thank you for your review, we really do appreciate your feedback.

Kindest regards

Julie

Rated 5 out of 5 stars

My experience

Excellent order communications and extremely fast delivery if only all online purchasing experiences were this good!

12 December 2016
Unprompted review
Rated 5 out of 5 stars

5 Stars, A really good company!

This company went above and beyond the call of duty, I made an order online and my client changed there mind about 20 mins later. so... I called them up and they cancelled the order and refunded me without question.
I then ordered the part the client changed there mind to and the next day it was with me. Great price, Packed well, Fast delivery and super service.

31 August 2016
Unprompted review
Rated 5 out of 5 stars

Excellent !!!

I'm french and this is my first order at cyberselect.
Everything is ok.
informations, order and delivery the Day after my order in France !
Product is also very nice.
Big thanks

14 May 2016
Unprompted review
CyberSelect logo

Reply from CyberSelect

Good afternoon Tony,

Thank you for your order and your review feedback. I am glad you received your product swiftly and that it is satisfactory.

Kind regards

Julie

Rated 5 out of 5 stars

Nice people at CyberSelect

The team at CyberSelect were helpful & knowledgeable about the products, offering advice and suggestions.
I purchased a Labgear LMS512Q multiswitch and intend to purchase further AV products from them, with good prices and delivery I could not ask for more.

7 May 2016
Unprompted review
Rated 5 out of 5 stars

very helpful customer service and fast delivery

The product was delivered very quickly after ordering. The only minor issue was the paypal payment didn't work because the delivery address didn't match the billing address. While this was slightly irritating, it also highlighted how helpful and personal the customer service of the company is. As soon as this issue occurred, I received a personalised email explaining the problem and offering multiple solutions. My back and forth over email with Julie form CyberSelect was incredibly friendly and she was very apologetic about the issue. I would definitely use CyberSelect again.

7 April 2016
Unprompted review
CyberSelect logo

Reply from CyberSelect

Hi Adam,

Many thanks for your feedback, I aim to ensure we try to provide a personal but professional service always focusing on payment security for all of our customers. I hope we can help you again in the future.

Kind regards

Julie

Rated 5 out of 5 stars

Excelent service and quick delivery

Called to confirm order before despatch. Good service and quick delivery.

3 February 2016
Unprompted review
CyberSelect logo

Reply from CyberSelect

Good afternoon Dan,

Thank you for your review. This is much appreciated.

Kind regards

Julie & Team

Rated 5 out of 5 stars

Helpful and polite!

I needed a product quickly but had an issue with the online ordering system. The staff took the order quickly and politely over the phone and assured me the web issue would be looked at ASAP.

The item arrived on time the next day and I would definitely use the service again!

25 January 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service Again

Order placed on Sunday, phone call on Monday advising one item out of stock but offering an alternative. Goods received Tuesday. Beet that Amazon !!

13 January 2016
Unprompted review
CyberSelect logo

Reply from CyberSelect

Hi Jason,

Many thanks for your generous review. I am pleased thta your are happy with your goods and the service. Your feedback is very much appreciated.

Best regards

Julie and Team

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