Their shipping department is very solid. The product itself was exactly as described by their design team. Two important elements of a good company, but often overlooked. This indicates a company that... See more
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Contact info
4020 S 26th Street , 19112, Philadelphia, United States
- 800-292-5343
- cs@cyclegear.com
- www.cyclegear.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 5% of negative reviews
Typically replies within 48 hours
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The store is amazing with wonderful…
The store is amazing with wonderful staff. It made placing this order a breeze
Love Cycle Gear
Using the website is always super easy and you can guarantee there’s something for everyone on there! My package got delayed after I paid for 2 day shipping and cycle gear was fast to refund the amount for the 2 day shipping. Everything was packaged neatly too!
My order was canceled for no reason or…
My order was canceled for no reason or explanation
Got my merchandise on time and in great…
Got my merchandise on time and in great shape.
I ordered the speakers and they arrived…
I ordered the speakers and they arrived just as the said. No problems!
Excellent Exprience
Friendly, knowledgeable, helpful, and professional staff. The woman and young men who helped me out seemed to know their stuff. This was my first visit to this location and it won’t be my last.
CycleGear takes care!
Cyclegear takes a lot of care into its packing, shipping, sending, and returns, and it's greatly appreciated and is what makes me choose CycleGear over others every time!
Why do I even bother shopping elsewhere?
I don’t know why I didn’t just go straight to cycle gear in the first place.
I bought my boots, jackets, gloves, etc. here and received great service.
I couldn’t find the quad block poncho for my phone Model on Amazon or even the quad lock website but duh, why didn’t I check cycle gear first.
They had it for a better price even!
Had it shipped directly to my house since I wasn’t concerned with how well it fit like my apparel.
Showed up quick and all was good.
The selection of various products was…
The selection of various products was very large and I felt the pricing was reasonable. But, considering my items were supposed to be shipped the next day, it took a little longer to arrive than expected.
I had an excellent experience with…
I had an excellent experience with Cycle Gear. Products in -stock and ready to go with super fast shipping. Great company with outstanding logistics. Thank you for reading.
Order cancelled, no refund.
Sent me an order cancellation after order placed. Said it was not in stock and I’d get a refund. 2 weeks later and no refund, no item, no happy customer here. You had one job…
the jacket arrived as described a day…
the jacket arrived as described a day or two earlier than expected which was great
Don’t be like me, go with cycle gear the first time!
I had customer service reach out the minute there was a discrepancy found, issued a refund as well as a small in store credit as a thank you. Completely blew me away considering I just canceled an order with a competitor website for almost the same issue and went to cycle gear for the parts. Competitor had my bike down with no contact for almost 2 weeks and when I reached out they said another 2 weeks on parts. Cycle gear had the parts to my door in 2 days! Had I went with cycle gear the first time I would have only had my bike down 2 days! Don’t be like me go with cycle gear the first time!
Bellevue Cycle Gear is Awesome!
I prefer ordering and picking up at my local store. The crew here is always knowledgeable and helpful. It also gives me a peek at the latest and greatest stuff and exchange motorcycle stories.
I was kept posted on the status of my…
I was kept posted on the status of my order throughout its stages of delivery. The tracking was accurate and delivery was fast. I do like this feature from Cycle Gear when buying from them.
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