Cyclexpress Reviews 

97
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Having previously left a very critical review of this company I have been contacted by the owner and received a full and valid explanation of the circumstances surrounding my experience. I now have no... See more

Rated 5 out of 5 stars

Shopped for U-lock online, best price from cyclexpress, wasn't sure about ordering as hadn't used before, usually Wiggle etc. Checked online reviews and decided to order, received lock superfast... See more

Rated 1 out of 5 stars

Ordered some mudguards from Cyclexpress over a month ago. On the website as in stock and ready for immediate delivery. Nothing's arrived yet!! Not had any contact from them about the order or a reply... See more

Rated 5 out of 5 stars

Purchased a waterproof/wind-proof flourescent jacket from cyclexpress, delivered on time as promised. Couldn't find any reviews on the Boa performance jacket so bought by sales pitch and price, finge... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Online bike and accessories shop. Great range of mountain bikes, road bikes, cycling clothing, lights, bike parts and accessories. Competitive prices and free UK delivery.


Contact info

4.1

Great

TrustScore 4 out of 5

97 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(97)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect transaction, speedy delivery, what more could I ask for?!

Placed the order for hubby's birthday. I had to phone to get some help in the sizing for the jackets, and the customer service was very helpful over the phone.
Order arrived 2 days after i placed it and hubby is very happy with his presents. Products are a very good quality and we will definitely use you again. I have already started to recommend you to family. Thank you!!!

16 August 2012
Unprompted review
Rated 5 out of 5 stars

Great Service, Quick Delivery

Have used this website for some years now. Recently bought a Cateye Cadence Cycle Computer and Cycle shirt. Items were despatched on the same day and arrived in the post two days later at No delivery cost. What more can you ask.

16 August 2012
Unprompted review
Rated 5 out of 5 stars

Great service, cheapest price on net

Bought cateye velo plus, sourced as the cheapest on net. Easy transaction on-line, product arrived two days later. Have had no issues at all with product. Would definitely use this company again. Thank you

14 August 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Price

Bought Cateye Strada cycle computer (saved £20) and then bought a Beto Track Pump for only £13 saving a further £12 buying through Cyclexpress. Delivery was free and I had both items in less than three days. In fact I only ordered the pump on Saturday and it was delivered today (Monday). How do they do that. Mind you I did get one shock; it was in such a large box I thought I'd ordered the wrong bit of kit - I haden't - so they're obviously very careful about packaging so save goods from damage. Will definitely use again.

13 August 2012
Unprompted review
Rated 4 out of 5 stars

Good

Bought a lock from them as they offered the best price. It arrived when expected. So have no issues with using them again.

8 August 2012
Unprompted review
Rated 5 out of 5 stars

Great customer service

I ordered a cycle helmet because it was a very good price and free delivery. When it arrived, there was a problem with the helmet at the back, hidden by the packaging, so not the company's fault. They immediately sent out a replacement and paid postage for the return. Great company to buy from.

4 August 2012
Unprompted review
Rated 5 out of 5 stars

No Faults Found

Item I bought was a gift for my brother who had already done his research and found this company to offer the best price. Delivery was very quick and no postage charges was a bonus.

2 August 2012
Unprompted review
Rated 5 out of 5 stars

Xpress service

Would not hesitate to use again. Very cheap prices and excellent service. Even offered an extra 15% off next order. What's to criticise?

21 July 2012
Unprompted review
Rated 5 out of 5 stars

Value for money and quick

I just bought a smallish item but Cyclexpress was the cheapest I found on the web and delivered very quickly - thanks.

I've now done this twice and they were just as good this time around.

13 July 2012
Unprompted review
Rated 5 out of 5 stars

Very good

I chose to order from the site as it offered the best price for the item I was after. The vendor's communication was excellent and the item was posted very promptly.

I'd happily use them again.

3 July 2012
Unprompted review
Rated 5 out of 5 stars

Faultless

Faultless transaction and at the best possible price. Would certainly deal with cyclexpress again!

1 July 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Not only was the item about 10% cheaper than anywhere else on the web but I ordered it in the afternoon and it arrived the following day. Service beyond expectations!

29 June 2012
Unprompted review
Rated 4 out of 5 stars

Good

I actually used the site under the previous owners for many years. There was one hiccough in that time, but otherwise cheap and fine. This time was pretty similar. They had a small problem with their online purchasing system re postage and packaging charges, but they sorted it out quickly. Good price, the best I'd seen. Good range. Regular deals. Worth recommending.

26 June 2012
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look