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Company details

  1. Software company
  2. also in
  3. Computer & Accessories store
  4. Computer Accessories Shop
  5. Computer Hardware Company
  6. Computer Shop

Information provided by various external sources

dabs.ie - PC Hardware, Components, Software, Networking, Printers


Contact info

1.8

Poor

TrustScore 2 out of 5

14 reviews

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1-star

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1.8

All reviews

(14)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible, NO REFUNDS, MONEY LOST only voucher

WOULD NOT BOOK THROUGH THEM, CONSIDER MONEY LOST FOREVER. Terrible exhausting experience. I booked accommodation through them easily. however when I tried to cancel (given over 30days in advance) they said only a voucher, no refunds, only vouchers. Once booked, it was impossible to contact them by their 1300482001 number. This is a repeated recording to press 1 only if you're a resident with a emergency. upon pressing one, the phone cut out. They took over 4 emails and a complaint to the Daylesford/Hepburn Springs council to reply. WOULD NOT BOOK THROUGH THEM - CONSIDER MONEY LOST FOREVER

17 December 2020
Unprompted review
Rated 3 out of 5 stars

Long Delivery times even with fast delivery option

I ordered a printer on a Friday and it took 2 weeks to arrive even though the website clearly stated 2 to 3 days. The product was ok but they should be up front about the delivery time . I would think twice about ordering from them again. They blamed the courier who seemingly returned the printer to their sorting facility twice .

16 August 2016
Unprompted review
Rated 1 out of 5 stars

Laissez Faire Customer Service

I have used Dabs.ie before and although there were issues with it regarding detail discrepancies the order nonetheless arrived within the standard time allotted. So when it came time to get a new laptop I tried to order one from Dabs.ie again - which was the last in stock - but ran into difficulty with payment processing where I kept getting server errors screwing up authorisation. So I contacted their customer service via the online contact form to try and resolve this before someone else bought the unit. Days after their 24hr reply turnaround time I have not had any contact and of course the last laptop has been sold, and the model put on 'order upon request.'

It's a pretty poor sign if a company cannot be bothered to take timely action so as to make actual sales. It is a surprising level of disinterest for a business to engage in and speaks to serious shortcomings in good business practice that likely exist across the company. There is no reason to place any confidence in Dabs.ie's business practices and I have thus cleared the provisional order, cleared my details and will not use Dabs.ie in the future.

Luckily no payment had been processedand all I had lost was my time when I could have been ordering elsewhere. There may be good deals advertised by them but I would think long and hard before placing any order with Dabs.ie in case their apparent poor practices manifest themselves after charges have been incurred.

3 March 2016
Unprompted review
Rated 4 out of 5 stars

Camera for Christmas Present

Fast delivery and a good quality product . The only issue was that UPS were listed as the delivery company however another company delivered and could not find our address . We are in a prominent location in a town centre . The driver called us at 5.30PM and said he had been looking for us all day and would now not deliver until the following day . Sounded like a tale to me ! . The delivery still only took 6 days and I had to issue with waiting until the following day . The issue I had was that I paid for UPS and some third party company with attitude delivered the camera. I have purchased from Dabs previously and UPS delivered.

3 March 2016
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THEM

Ordered parts for a new PC build a Motherboard, CPU, ram, cooler cost me €517.09. Got an email from them saying the they have shipped two items, then the next day another email saying the shipped the motherboard, then the day after that the CPU was shipped. OK great funny but fine they are on the way the RAM and the Cooler came first in a plastic bag NO padding at all cooler box was a bit bang up the ram was ok but a plastic bag for god sake, really. The motherboard came next in a large cardboard box great, opened it up the motherboard inside was wrapped in brown paper nothing else just air so the motherboard was bouncing around inside the box while beening shipped, 3 days later got the CPU it looks like they had a game of football and the CPU was the ball. Then I was checking my PayPal account holy F**K dabs took €1034.18 from my credit cards they charged me twice by sending the items by themselves and charged me three more payments. Send them an email got a reply 48hrs later (phone number does not work plus no emails on the site) with a load of bull. have a look
Thank you for your e-mail.

We have taken 1 full payment.
Please note as some of your items have been dispatched directly from our Supplier this may show as 3 separate payments:
IN03292739
IN03293852
IN03293900
However, we will only take the one total payment you have submitted.
As PayPal are a third party, they take the funds up front, this sits in a holding account and we will take the funds upon dispatch of the goods.
If you have anything pending with PayPal, please take this up with them as we cannot access that information.

Best Wishes,


Plus, the Motherboard (some other company) and CPU are drop shipped (klifecatalogue.co.uk) in stock my a**.

This is not the first time I had problems with them ordered a 4TB HD got an 2TB HD took me a month to get the money back. This is the last time I will EVER buy from THEM!!!!!!!!.

27 February 2016
Unprompted review
Rated 1 out of 5 stars

Waiting nearly 2 weeks and no help!

I ordered parts nearly 2 weeks ago (S005296194) and all came except a graphics card. I found out last week it wasn't in stock when I bought it but was being sent by the distributor in the UK instead and was assured it would be here before christmas.

I never wanted, nor gave permission, to order from a third party.

Today I received an email (because they don't have a phone number!!!!) Saying it is being held by UK customs and and gave me a number to ring! I have no information on this other company and should not be expected to ring for their mistake/betrayal. I don't know if I'm ever even getting it because they've stopped replying!

Look at the other reviews, it's not worth the hassle. There are much better companies to buy from.

22 December 2015
Unprompted review
Rated 1 out of 5 stars

Absolute robbers

Bought alot of parts from the them
they said i needed a engineers report to prove they where faulty.i sent back the parts and they sent my refund back in bits and pieces over a week period still missing €50 rang support and got a phone bill a month later for €70 after realizing support is a mobile number.

Spend more money buying from a competitor !!!!

18 October 2015
Unprompted review
Rated 5 out of 5 stars

Quick Delivery! No Hassle

I haven't had one issue with dabs And i've ordered at least 4 items from them and not a single issue with any one of them. Would Highly Recommend TO any body

16 July 2015
Unprompted review
Rated 1 out of 5 stars

Thieves

Happy to take my money, not happy to send anything. Won't refund my money despite admitting that they never sent me anything. Don't let their historical reputation and fancy website fool you, these are the bad guys.

21 May 2015
Unprompted review
Rated 5 out of 5 stars

Quick delivery, good PC parts, good communications

I have read a lot of negative reviews after I did an order on dabs and was very afraid that something will go wrong. I ordered some PC parts to build my new PC from dabs.ie. CPU, RAM, PSU, HDD, motherboard, case... Next day customer service agent contacted me via e-mail advising that there is a problem with motherboard and therefore order is delayed. Communication was prompt, and we agreed that I wish to cancel motherboard and asked to ship the rest parts. It was dispatched 6 hours later. I got tracking number, order has been shipped from UK. In 3 days I received all parts in Dublin, they were well packed, and package was handed to me by UPS. I built my PC, tested all parts, all works perfectly. So I can't understand why there are so many bad reviews. Don't afraid to buy from them, I recommend! 23/12/2014

23 December 2014
Unprompted review
Rated 1 out of 5 stars

Woeful, stay away

Ordered some parts for a new build, great website with great prices. All items in stock so I went ahead and purchased. That's where the great ends. My order was sent in two shipments, the first one was my motherboard sent direct from dabs supplier and the second sent direct from dabs themselves. Having received the dispatch email regarding the first order on a Thursday and then on Sunday got the email about the second part I thought all was good. The first order tracking number didn't go valid until the Tuesday and has remained since then showing the order as awaiting collection. The second order arrived on the Thursday but included a processor different to what I ordered. Incorrect label applied to the box in dabs warehouse but it was still quite clear it wasn't the part I ordered by looking at the box itself. I'm still waiting for the motherboard, dabs replied to my request by saying they had emailed their supplier about it and would get back to me. They didn't so I rang them, UK number, only to be told the same thing. I asked them to ring their supplier and they told me they don't have a phone number for them! A company that supplies them with thousands of parts and they don't have a phone number for them! Ridiculous. To date they are now ignoring my emails and I am left to contact my credit card company to get my money refunded for the motherboard. I have to keep the processor even though it's a cheaper version of what I ordered because I doubt I'll get it replaced properly or in a timely manner. I only hope I don't have any issues with any of the other parts when I finally do the build because getting them replaced it seems will be impossible. My advice to others is spend the extra and shop elsewhere, a terrible company to deal with.

31 August 2014
Unprompted review
Rated 1 out of 5 stars

Stay well away. Spend the extra if you have to and go to the competition.

I purchased a graphics card off of dabs.ie in January. The card worked fine for a few months but eventually started showing fault so I arranged a return to Dabs.ie. Having contacted there english office - since they don't have an irish department for there irish website - I was informed I would be given a full refund, since the card was discontinued once the card was deemed faulty. The girl I was talking to arranged for the faulty item to be picked up. The courier service never showed up. I rang them, arranged another date. I asked for a tracking no or reference and was told that information wasn't available to them. So I rang again today to attempt to get a tracking/reference number only to discover they still didn't have a number to track it and it "possibly might not have been arranged for collection". So now I'm waiting for a third time for it to be picked up. I expect when I spend near 400 euro on a product to not be given the run around. Really poor service.

14 May 2014
Unprompted review
Rated 1 out of 5 stars

Terrible.

Having ordered my product at the start of December 2013, the site claimed the product was indeed in-stock, and delivery would be 5 days. I double checked the availability of the item before ordering. However the product was not in stock, and I was not notified of this. Instead, I found out by searching my orders section myself, several days later. After emailing them complaining I was told the product was due to arrive on the 13th of January, 2014 - over a month after my original order. It is now the 22nd of January, over a week after it was meant to be in, which was already a month after the item was meant to be in, in the first place.

I can understand that a product may not be in stock, due to many difficulties that are not the fault of the company I am buying from - and I can reluctantly let it slide for that reason.

What I won't let slide is a site blatantly lying about the availability of the product just before Christmas, in an effort to get more orders when there is not enough supply for demand.

If it was just a site error of some kind that led to the product availability being incorrect (which is still completely unacceptable), then at least it wouldn't feel as malicious against the customer.

The customer service was not at all rude, but they were of no help to me. I won't be dealing with dabs.ie again, and with this kind of service, I suggest others avoid them as well.

22 January 2014
Unprompted review

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