Dacombes Of Wimborne Reviews 

1,823
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, helpful, and professional, making every interaction pleasant and efficient. The service is frequently highlighted as excellent, with many appreciating the seamless process from product selection to expert installation. People often note the prompt and careful delivery, ensuring appliances are set up perfectly and old ones removed without fuss. Reviewers also value the easy ordering process and the extensive range of products available, often finding competitive prices.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, efficiency, and... See more

Service

Customers consistently note positive experiences with service, praising the professionalism and helpfulness... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the promptness and efficiency of... See more

Product

Users describe positive interactions with product, often highlighting the helpful advice and knowledge of... See more

Order

People report positive experiences with the ordering process, finding it effortless whether done in-store,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitti... See more

Rated 5 out of 5 stars

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The de... See more

Rated 5 out of 5 stars

The shop staff were very helpful explaining the range of double ovens available and helping our selection. The oven chosen wasn't in stock so we were kept informed of its status and called as soon as... See more

Rated 5 out of 5 stars

Ed and Kieran were fantastic, wrestling my new washing machine up and awkward flight of stairs on a hot day with no complaints. All set up and working perfectly within about half an hour. Thanks team!... See more


Company details

  1. Electronics store
  2. Appliance shop
  3. Hi-fi shop
  4. Home audio shop
  5. TV shop
  6. Washing Machine & Dryer Shop

About Dacombes Of Wimborne

Written by the company

Local personal service
Dacombes of Wimborne - a proud family-run company offering local personal service to the community of Wimborne and the surrounding Dorset area for over 100 years.

Competitive prices
Shop with us for the latest in Home Entertainment & Domestic Appliances at superstore prices!

Great customer service
Our staff attend regular training with brands such as Bosch, Neff, Samsung, Panasonic, Roberts Radio, Dyson, and Ruark Audio. You can expect to receive expert advice when you visit us.

Where to find us?
Our store is located on Leigh Road, Wimborne at superstore prices.

Personal Service at Superstore Prices

Written by the company

Promise 1

Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

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No recent history of asking for reviews

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5.0

All reviews

(1,823)

253 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First Class Service

Friendly and professional service, on time and tidy far better than national companies tried. Within twelve - to 18 months Dascombes have replaced a Fridge/Freezer, A Dish Washer and a Washing Machine: each within a fortnight from date of enquiry.

9 November 2025
Unprompted review
Rated 5 out of 5 stars

So prompt and efficient

This firm took all the worry out of buying a fridge freezer and installing it. The two young men installing it were fantastic and knew exactly what was needed to be done. Thank you Dacombes of Wimborne for putting our minds at rest. I will certainly be recommending you to everybody I know. Mary Jarvis

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Ed & Joe delivered and installed our…

Ed & Joe delivered and installed our new washing machine today. They also ran a cycle to ensure that the machine was working properly before departing. Quick and efficient service delivered with a smile and a fine example of the benefits of shopping locally. Many thanks again to all at Dacombes of Wimborne .

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Efficient, solved an unexpected problem with ease, clean, excellent time-keeping, polite. All round excellence.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

We were selling our house when the…

We were selling our house when the fridge freezer packed in. Dacombes came to the rescue and liased with the new owner to deliver, install & remove the old unit on the completion day afternoon.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful staff at the shop

Very helpful staff at the shop. Knowledgeable about the products and helpful without being pushy. The team who delivered the washing machine were extremely efficient. We were very impressed with the service and advice given .

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Delivered with care

Delivered with care and installed. Delivery team were friendly and professional. Arrived in time slot provided. Would recommend and would be happy to buy from Dacombes again.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Really great installation

Really great installation. The gas fitter arrived first to disconnect and cap off the gas supply to the hob and freed the hob. Then the fitters arrived to install the induction hob. They even phoned to let us know they would be slightly delayed. They installed the hob, replaced all the drawers in the unit and took away the old gas hob. Very efficient and minimal disruption. I can definitely recommend Dacombes.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and range offered

Third purchase of kitchen goods from Dacombes this year. The service as before was excellent, both in store (thank you Paul) and by the delivery and installation team.
Good selection of equipment on site excellent communication throughout.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Beats the big high street suppliers by a million miles

So easy to click & order & then a call came through within 10 minutes to book delivery. My washer is located in a tight space & the 2 lads who delivered did a great job to remove old & fit new by removing & replacing a wooden doorway section. I run a letting agents in Broadstone and I always choose local as the service beats the big chains like PCWorld by a million miles!

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Dacombes offers an excellent and…

Dacombes offers an excellent and efficient service from ordering a washing machine in the shop to the arrival of Ed and Joe with the new machine. The fitters were pleasant, competent men who carefully replaced our old integrated machine and refitted the door to the new hinges that were in a different place to previous. I was given an explanation as to how the machine works and am very pleased with the new machine and the customer service.

23 October 2025
Unprompted review

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