Dacombes Of Wimborne Reviews 

1,812
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 251 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the helpfulness, professionalism, and friendliness of the staff, from sales to delivery and installation teams. The service is frequently described as excellent, efficient, and smooth, with many appreciating the ease from ordering to installation. Reviewers praise the delivery service for being prompt, on time, and careful, often including removal of old appliances and thorough installation. Customers also appreciate the knowledgeable advice, competitive pricing, and the extensive range of products available.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their expertise, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the ease, efficiency, and... See more

Delivery service

Consumers find delivery service to be positive, highlighting excellent and fast delivery, often with... See more

Product

People report positive experiences with product, often highlighting the helpful advice and knowledge of staff... See more

Order

Clients share positive opinions on the ordering process, with many reviewers finding it easy and effortless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can't fault it, everything went well from start to finish. The salesman was very helpful and responsive to emails and phone calls, sought out extra information for us and went the extra mile. The de... See more

Rated 5 out of 5 stars

Ed and Kieran were fantastic, wrestling my new washing machine up and awkward flight of stairs on a hot day with no complaints. All set up and working perfectly within about half an hour. Thanks team!... See more

Rated 5 out of 5 stars

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitti... See more

Rated 5 out of 5 stars

The shop staff were very helpful explaining the range of double ovens available and helping our selection. The oven chosen wasn't in stock so we were kept informed of its status and called as soon as... See more


Company details

  1. Electronics store
  2. Appliance shop
  3. Hi-fi shop
  4. Home audio shop
  5. TV shop
  6. Washing Machine & Dryer Shop

About Dacombes Of Wimborne

Written by the company

Local personal service
Dacombes of Wimborne - a proud family-run company offering local personal service to the community of Wimborne and the surrounding Dorset area for over 100 years.

Competitive prices
Shop with us for the latest in Home Entertainment & Domestic Appliances at superstore prices!

Great customer service
Our staff attend regular training with brands such as Bosch, Neff, Samsung, Panasonic, Roberts Radio, Dyson, and Ruark Audio. You can expect to receive expert advice when you visit us.

Where to find us?
Our store is located on Leigh Road, Wimborne at superstore prices.

Personal Service at Superstore Prices

Written by the company

Promise 1

Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(1,812)

242 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery of Television

Delivery of Television.
Joe and Alesh, arrived when expected, were pleasant, respectful and knowledgeable during their visit to deliver and set up my new television

25 February 2026
Unprompted review
Rated 5 out of 5 stars

The service that I received from Joe…

The service that I received from Joe and Kieran was professional but friendly, they were both pleasant and easy to talk to and treated my home carefully while removing and delivering my old and new washing machines. Excellent customer service and a credit to Dacombes, I shall definitely use this company again.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service, fitting extremely professional!

As a Holmans customer for many years, this was my first experience now they have merged with Dacombes. I needn’t have had any concerns. Same top quality service from beginning to end. Really pleased with the fitting service, they took their time, did the job to a high standard and left the kitchen as they found it.

21 February 2026
Unprompted review
Rated 5 out of 5 stars

New built-in oven.

Ed and Keiren delivered my new built-in oven. So polite and helpful even though they had to slightly adjust cupboard shelf to fit. Delighted with purchase and found shop personnel who rearranged fitting schedules so I could get my new oven more quickly. Previously used Holmans and will support local suppliers. Prices no higher than some Internet suppliers but such good customer service.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

New Dishwasher

Excellent service in finding the right product and associated stainless steel door front. Delivery and installation service team were great. Would definitely recommend.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

What a pleasure to deal with this…


What a pleasure to deal with this Company. They are very pleasant and helpful and I cannot fault the service I have been given. The engineers who installed my washing machine were so helpful and took care to make sure everything was okay before they left.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Purchase and installation of double oven

The shop staff were very helpful explaining the range of double ovens available and helping our selection. The oven chosen wasn't in stock so we were kept informed of its status and called as soon as one became available.
The installers were very friendly and efficient. The called us just before arrival and arrived within the agreed time slot. The old oven was removed and the new one installed and tested. All packaging was removed and the area left clean and tidy.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend!

Just lovely service from start to finish, from the purchase of my oven, to delivery and installment. Great to have a shop that's traditional, knowledgeable, and of good value on my doorstep. Lots of modern tech in-store too.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous service

I can’t recommend Dacombes highly enough. You simply couldn’t ask for more; best price, helpful advice, great communication, fast delivery and expert installation, all from a local business. Five star service.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Speed of service

Speed of service, one week from ordering to fitting.
Notification for fitter arrival time and efficiently of fitting dish washer. Very pleasant polite fitter who gave instructions for use

31 January 2026
Unprompted review
Rated 5 out of 5 stars

FIRST CLASS SERVICE THROUGHOUT.

Helpful and knowledgeable service at the store with the staff having a thorough knowledge of the product.
The fitting of the built in Dishwasher was carried out in an efficient and professional manner by two polite and helpful fitters who were a credit to the company,
Highly recommended company.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

On time delivery and installation, great staff

Easy ordering, on time delivery and installation.

Might sound strange (or maybe not) but so different from the impersonal high street/shopping center/online stores.

More like the service you get from a friendly village store - but with the stock, capability and competitive pricing!

This applied from ordering through to delivery and installation!

Basically why pay more for less elsewhere!
Highly recommended

4 February 2026
Unprompted review

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