Daily Mail Reviews 

1,587
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, most reviewers were let down by their experience overall. Consumers frequently complained that the official website constantly refreshes and reloads automatically, making articles completely unreadable and frustrating to navigate. Readers also expressed deep frustration over strict censorship policies, missing comments sections, and unexpected account bans. Many subscribers noted that subscription fees felt entirely wasted when technical issues prevented proper access to the news. Some people were satisfied with specific aspects, expressing affection for the publication or finding certain daily editions decent. These users occasionally found genuine value in particular story selections or specific parts of the platform.

What people talk about most

Social media

Customers consistently note negative experiences with social media, expressing deep frustration over heavy... See more

Website

People report negative experiences with website due to intrusive paywalls and aggressive refreshing that... See more

Subscription

Customers expressed deep dissatisfaction with the subscription model as most stories now require payment and... See more

Product

Reviewers highlight deep dissatisfaction with the product, describing it as worse than older publications and... See more

User experience

Reviewers express deep dissatisfaction regarding the poor user experience on the platform. Consumers report... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Perhaps someone from the DM "management" could respond to some of the views here (mine & others) ? Now they have invented another way to annoy its Readers , as well as disappearing reader's commen... See more

Rated 1 out of 5 stars

I bought my first copy of the Daily mail yesterday morning, seeking a change from the Daily Express, which is becoming more divided by the day and I couldn't believe how much racism was in t... See more

Rated 1 out of 5 stars

The comments are not representative, most are generated by AI, according to Copilot detection. There is no way to complain about the comments. "If you have a question about comments" goes directl... See more

Rated 1 out of 5 stars

Pages constantly reloading half way through reading, constantly being pushed to the start of the news after reading articles further down, spelling mistakes, never able to read comments, pages don’t... See more


Company details

  1. New service

Written by the company

MailOnline - all the latest news, sport, showbiz, science and health stories from around the world from the Daily Mail and Mail on Sunday newspapers


Contact info

1.2

Bad

TrustScore 1 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(1,587)

110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Hateful Site, Mute Button Removed and Can No Longer Block Anyone

It has become a hateful, AI driven weird site. The DM has complete control of who or what side they will sponsor today for their agenda. They took away the mute button, so they can have everyone go at it with each other. They did that on purpose to spons0r ugliness, people can comment on something good you write and leave a nasty comment, yet, what you said was fine. It is a very, very hateful site and it sponsors discord, everyone at each other's throats. If they were sincere, they would NOT have removed that mute button, otherwise, you are just stuck with horrible, horrible demented strange people around the world, leaving you hateful comments. We used to mute and block people on your own, and now you have to write to DM to block someone. It's very sad. They again sponsor everyone going against each other.

2 May 2026
Unprompted review
Rated 1 out of 5 stars

SHOCKING SERVICE

Wow I'm just another unsatisfied customer by the looks of it! We set up a delivery service for our 91 year old father recently. From practically day one his deliveries have been sporadic. Week one all papers delivered. Second week two missing but lady telling us that they had been delivered. This week out of five days two delivered again.....SHOCKING. He looks forward to reading his paper and has been a loyal to the mail for years. Again you say it's been delivered but we can assure you that it hadn't been. Is the driver saying it's been delivered at 4am but really not bothering to get out of bed?!?! It's appalling service and our poor father can't even get to read his paper......

1 May 2026
Unprompted review
Rated 2 out of 5 stars

Selective views…

The online sections allow you to comment, except most of the time, even when they are clean opinions, don't publish them. It seems freedom of speech is selective.
Also alot of pieces have gone M+ which you can't read without paying

18 April 2026
Unprompted review
Rated 1 out of 5 stars

Ridiculous censorship

The constant repetitive 'celebrity' articles are bad enough, but now the censorship has got so draconian, they may as well just scrap the comments section. It used to be the only bit drawing me back, but not any more. I'm deleting the app and cancelling my subscription.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Rubbish Rag

The daily mail has proven itself to be the most unreliable rag. It blends misinformation with right-wing propaganda to deceive its gullible middle-aged readers.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Daily Mail - Joshua B...

Joshua B.... phoned me this morning to offer me groceries, as i purchase the Daily Mail every day.
I was sceptical, but Joshua was very polite and helpful .
And everything was explained.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

A young man called Neofytos

A young man called Neofytos who works for you. This man went above and beyond to help us sort out our problem. After speaking to 4 other persons, one who just cut us off. This young man deserves a thank you from his company. I was at my wits end. This young man sorted everything for me. Very pleasant young man, which is hard to find in this day and age. I hope all goes well for him. BIG THANK YOU NEOFYTOS

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Inappropriate headline

The headline on the front of this weeks “You” magazine should not have been allowed. It mentions how a comedien is selling out arenas by poking fun at men, they see this as having the last laugh and state that boys should look away now. This comment wouldn’t be allowed the other way round, ie if arenas were being sold out by poking fun at women, people would be outraged. It’s not fair to men to be put down like this. Ps I am a woman in my 60’s.

29 March 2026
Unprompted review
Rated 1 out of 5 stars

This news paper is the biggest piece of…

This news paper is the biggest piece of trash then anyone with 2 brain cells could read . So many things going on the world and today there they are indiolise the Grammy and all that trash actresses and actors most of them on Einstein files . This news paper doesn’t like their own British people , they hide the problems going on and they holding a lot of propaganda against EU and in favour on reform party

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Cancelled our subscription

This was our go to digital subscription, but it has become obsessed with celebrity and royal gossip. The comments section is totally dysfunctional and its moderators are completely inconsistent in what they delete. It seems that pressure groups persuade moderators to delete alternative views they don’t agree with. I would have preferred not to give them any stars, cancelled our subscription moved to the Express instead, a much improved experience.

11 March 2026
Unprompted review
Rated 1 out of 5 stars

Avoid.

Awful newspaper. Unusable website which actually fits its purpose.

If there ever was a a study to investigate what's wrong with Britain, "The Daily Mail" would be a great place to start.

9 March 2026
Unprompted review
Rated 1 out of 5 stars

A NEW REALITY SHOW - SOMEBODY FROM HEREFORD WOULD LIKE TO MEET YOU😳😂

JUST BEFORE BURNS NIGHT
A NEWS STORY - SO INFURIATED ME

JOINED A SOCIAL MEDIA COMPANY
A RESPONSE WAS NEEDED

A VERY CONTROVERSIAL MAN
WAS UPSETTING MILLIONS
NOT FOR THE FIRST TIME

MY HUSBAND BRAVELY SERVED
MANY FRIENDS LIKEWISE

POSTED A GENTLE CRITICISM
OF THE REALITY STAR
AND SUPPORT FOR THE BOYS
THE REGIMENT

ALWAYS ASSUMED THE MAIL READERS WERE PATRIOTIC
THOSE WHO BOTHERED TO COMMENT
WERE MOSTLY NEGATIVE

THE SOCIAL MEDIA COMPANY SUSPENDED ME
PRESUMABLY BECAUSE AMERICA OR HER CITIZENS
ARE ABOVE CRITICISM

84 YEARS OLD - FIGHTING CANCER - 2 TYPES
DECIDED TO FORGET THE UNPLEASANT EXPERIENCE

BUT THE MAIN NEWS EVENT IN THE WORLD TODAY
NEEDED COMMENTING

JOINED ANOTHER SOCMED COMPANY
POSTING RESTRAINED CRITICISM AND PATRIOTIC SUPPORT

YET AGAIN PATRIOTS IGNORED THE POSTS
BUT REPULSIVE REPLIES FOLLOWED
MANY ADMITTED - THEY UNDERSTOOD NOT

EINSTEIN - IS BEYOND ME
NEVER TRIED TO UNDERSTAND
TO CRITICISE HIM WOULD BE LAUGHABLE
EVEN IN AN INTELLIGENT MANNER

THE COMMENTS THROWN AT ME HOURS AGO
BY PEOPLE WHO ADMITTED THEY ARE IGNORANT
SHOULD AMUSE ME

BUT READING UNSAVOURY COMMENTS
DOES PRODUCE NAUSEA

PEOPLE MY HUSBAND AND FRIENDS
FOUGHT TO PROTECT - WHY BOTHER MANY ASK
BECAUSE THEY FIGHT FOR YOU

THE KEYBOARD WARRIORS - WOULD NEVER CRITICISE
THE BOYS FACE TO FACE
MAYBE A NEW REALITY SHOW
SOMEBODY FROM HEREFORD
WOULD LIKE TO MEET YOU 😳😂

CRITICISE MY OPINIONS WITH FACTS
INTELLIGENCE
AND REFRAIN FROM ACTIONS THAT CAN CAUSE ISSUES

WE HAVE HEARD TRAGIC REPORTS
CAUSED BY SUCH PEOPLE

A WIFE OF THE REGIMENT
SOON BECOMES VERY TOUGH
ESSENTIAL
LIFE FOR THE BOYS IS OFTEN ...
KEPT AWAY FROM THE PUBLIC

BUT YOUNG PEOPLE ARE LESS RESILIENT
NO WONDER RESTRICTIONS ON SOCIAL MEDIA
ARE INCREASING

THE MAIL APPEARS LIKE THE WILD WEST
THE GOOD STAY SILENT
THE BAD MAKE NOISE
THE SHERIFF CARES NOT - UNLESS IT HARMS HIM

THIS SOCMED COMPANY HAS NOT SUSPENDED ME
THANKS
BUT AN EXPERIENCE - BEYOND THE PALE

GOODBYE
THE MAIL AND ALL SOCIAL MEDIA
NO MORE ADVERTS - EVERYWHERE
UNSAVOURY IMAGES
FLASHING
DISTORTED REALITY

THE FUTURE OFTEN TAKES US BACKWARDS

6 March 2026
Unprompted review
Rated 1 out of 5 stars

Awful videos without any warnings

Awful videos without any warnings. I have browsed the mail online everyday for a very long time.
Today will be my last. They seem to revel in cruelty videos, whether it be against people or animals.
No warning its just there!
Just seen something I won't unsee for a very long time.
Shameful!

4 March 2026
Unprompted review

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