Ordered the little box of cards and they are absolutely beautiful. What I love about your stuff is the fact that everything is pretty and we also get to help in choosing what pictures you’re going to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I think the Dairy Diary is a quality product, well priced (though Customs and postage make it expensive in Europe) and I enjoy all the varied information it contains. On the downside, I wish D. Diary... See more
I received my Dairy Diary Set along with the Retro Recipe book just recently. Everything was beautifully packaged as usual. I have purchased many books and diaries over the years and always been ve... See more
Company replied
Always a pleasure using this company, I love geetting our diary leaflets at the start of the festive season and talking to Katy and Emily is like talking to old friends, they always make me so wel... See more
Company details
Written by the company
Britain's most-loved Diary! The history of the Dairy Diary began way back in 1968, when the Milk Marketing Board launched a cookbook to be sold via the milkman. The book was The Dairy Book of Home Cookery. The Dairy Diary followed in the early eighties, beginning with the 1982 Dairy Diary. Since then, millions of Dairy Diaries and cookbooks have been purchased and they are seen as one of the most trusted brand for recipes in the UK.
Contact info
PO Box 482, CW1 9FG, Crewe, United Kingdom
- 01270270050
- enquiries@dairydiary.co.uk
- www.dairydiary.co.uk
4.7
Excellent
94 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ease of ordering and fast delivery.
25 September 2024
Service as in many previous years.
24 September 2024
It was easy to use the site to…
It was easy to use the site to order,was great pictures of bits to pick from.
Best the bits arrived very fast so put away ready for Christmas gifts, as well as bits for me to use ready for 2025.
24 September 2024
Always very pleased with service
Always very pleased with service. Have been having the Dairy Diary from when it was issued and it's nice to look back occasionally to see what was happening in those days. All the best and keep printing
24 September 2024
Reply from Dairy Diary
Thank you so much for your loyalty! We really appreciate your lovely feedback.
Emily (Head of Dairy Diary)
Extraordinary costs if delivered to France
No information on website (at the time of ordering) that on top of the £9 postage cost, I had to pay another 10 euros when delivered to France!
24 September 2024
Reply from Dairy Diary
We're sorry about the extra you were charged. Unfortunately, we have no control over local import duties. We do give information on the website but we will make it more prominent and clearer in future.
Emily (Head of Dairy Diary)
Once again a useful diary with…
Once again a useful diary with interesting articles and lots of important and relevant information. The front cover is beautiful.
20 September 2024
Fast and furious delivery
20 September 2024
Very good service and will pass on to…
Very good service and will pass on to friends the content and detail
20 September 2024
Very easy to order and fast delivery
20 September 2024
Delivered today by cheerful postman in…
Delivered today by cheerful postman in torrential rain.
20 September 2024
Super fast service
Super fast service. Ordered on a Friday received on the following Monday.
20 September 2024
pleasant and helpful receptionist when…
pleasant and helpful receptionist when ordering my dairy etc. Prompt acknowledgement of my order and a follow up of where my package was and swift delivery.
20 September 2024
Easy to navigate website and very clear…
Easy to navigate website and very clear instructions as to how to proceed.
20 September 2024
You have written to me to give a review…
You have written to me to give a review and I haven't yet received my diaries etc.!!!
20 September 2024
Reply from Dairy Diary
Hi Frances, apologies for the overly-prompt invitation from Trustpilot. We have only just set this up and hadn't yet tweaked the settings to allow for the delivery time. I have now updated this.
I've tracked your order and it is at the local Royal Mail delivery hub, so it should arrive with you very soon.
Reviews are important to us (as they affect our reputation), so please do contact us directly via enquiries@dairydiary.co.uk if you have any further issues and we will help.
Thanks very much
With kind regards
Emily
Head of Dairy Diary
A great favourite in our family and…
A great favourite in our family and excellent value
20 September 2024
As usual excellent service and super…
As usual excellent service and super diary set.
20 September 2024
Ordering was straightforward and…
Ordering was straightforward and delivery within 2 days. Excellent service would highly recommend.
23 September 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.