Daisy Partner Business Reviews 

Very professional and courteous service supplied by Daisy

I was having problems understanding how to use the new digital phoneline I'd purchased, Charlotte Green from customer services helped me through the information and clarified matters in a friendly and helpful manner. Thank you

Stephanie was quick to answer the call and was very efficient in sourcing and supplying the information I requested and in addition supplying material that I needed to get back to the customer with.

I called in yesterday and it took 10.59 mins to answer the call. Big difference.

Since my last review around a year ago, the service has improved massively, Gemma continues to impress with Lynette, and Fozia also really helpful when I can.
Pricing we get for our charities is lovely and where some processes can be clunky, but the guys always help where they can!

Beth Rossi always replies swiftly and is very efficient. She is also always very professional and always resolves problems quickly.

Amazingly efficient service once again from Beth Rossi yesterday afternoon. My request was actioned and confirmed within 10 mins. Thanks Beth:)

Steph is always really helpful and cheerful, a pleasure to deal with. :)

Beth is always helpful and quick to respond to any query we have, we are very pleased with the service provided.

Called in and spoke to Stephanie in the Customer service team, I have spoken to her before. Both the rest of the team and Stephanie have always been polite and efficient and provided the information I've needed promptly.

i have used daisy for may years and find all the team helpful and willing to go the extra steps, the girls in customer service ie Stephanie, Fozia, Beth & Lynette are a credit to work with and always go above and beyond to get the job done, my account managers matt, pete and luke are always on hand also to do what is needed to get deals over the line which are done and in the back ground Chris Burney keeps the cogs ticking. keep up the good work tema daisy its a pleasure to deal with you all

Stephanie is always a please to deal with and makes my job very easy.

Great team all round

I can't thank the team enough, always spot on and happy to help. Problems are always resolved in a timely fashion. Thank you to the whole team, Steph, Gemma, Fozia, Lynette and both Charlottes

I have been dealing with Daisy for 4 years now, every single member of the support team is fantastic and I have found that Steph in particular is not only a fun person to speak to when we are phoning to get an issue resolved. A real plus to the team and probably isn't appreciated enough.

Daisy Customer service has never let me down, they go above and beyond especially Stephanie Connor, any queries we have as a business partner is normally resolved there an then and if not they keep you updated every step of the way. - JF - Digital Content Solutions

John provided excellent assistance and resolved the issues.

John has been extremely helpful in helping me to overcome difficulties arising from replacing my mobile phone from losing the mobile phone. He is a great representative of the Company.

John gave excellent support regarding my initial query 2 weeks ago by sorting it out & keeping me updated throughout .

My experience with Daisy did not start well. We switched from another provider due to many serious problems that cost us a over £2K and a lot of business.
The switch did not go well, but we were committed to the contract. At the end of the contract we were all ready to switch again, however, Saf the retentions manager did a fantastic job to convince me to stay, and an order was placed in November 2021.
Due to the chip shortage, we received the Apple iPhone handsets in drips; by March 2022 we were still waiting for the last two handsets. I made several phone calls over this period but was passed on from pillar to post. It was very frustrating. Finally, i lodged a complaint which was picked by Michael Richardson, who was initially shocked to hear that five months later we were still waiting. Michael actually took ownership of my complaint, within a week we received one of the two handsets and the final handset came less than two weeks later. Micheal, at all times kept me informed of the actions he was taking, often talking personally to others rather than sending emails. He was attentive and polite. This review is to personally appreciate Saf and Michael.
Guys..... Thank you, you were great, in these difficult times. I look forward to renewing the contract when the time comes.

I am ignorant of mobiles and computers and john cleared my query and was a good advert for your company