Dales Cycles Reviews 

756
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Bought a new road bike for my son as he had outgrown his last one I had also bought from Dales. Fantastic service from Jonathan Allan all the way through from identifying and sourcing the right bike f... See more

Rated 5 out of 5 stars

Jonathan Allen went the extra mile. We were coming into Glasgow on a Sunday and he had the right Giant MTB on the floor for us. Good price and he fitted extra goodies while we saw an exhibition in t... See more

Rated 5 out of 5 stars

Absolutely brilliant service. I ordered a bike through the Green Commute Initiative and Dales made the whole thing so straightforward. When the bike arrived it was almost ready to go - just had to put... See more

Rated 5 out of 5 stars

Dalescycles were amazing. I had a fright as a bike came off my Thule carrier when the main clamp failed and the handlebars crashed onto the M9! I was on route to a 3 day cycling holiday near Stirling.... See more

Company details

  1. Bicycle Shop

Information provided by various external sources

Dales Cycles is the biggest independent cycle retailers in the west of Scotland, serving the UK for bikes and accessories from Specialized, Giant, Scott, Cube, Ridgeback, Genisis, and Pinerello.


Contact info

4.9

Excellent

TrustScore 5 out of 5

756 reviews

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4.9

All reviews

(756)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

First class

First class. I phoned the shop for advice & a knowledgeable staff member helped me choose a bike for my son. The bike was delivered a few days later. Assembled & ready to ride. Would recommended

28 January 2021
Rated 5 out of 5 stars

New Cassette for turbo trainer

Quick ordering and easy pick up. I ran into trouble trying to fit the cassette to the turbo....but Dougie the fabulous bike mechanic swooped in and made it all happen for me, he went the extra mile ....excellent service! 🥰

28 January 2021
Rated 3 out of 5 stars

so i had a voucher from cycle to work…

so i had a voucher from cycle to work scheme to buy my winter cycle jacket and gloves, but was unable to buy online with this , since october, managed to get into store just before Christmas and eventually was able to make the purchase, so quite a few cold wet cycles to work meantime , i now havw another for a security lock but again cant make it work online and am having argument with myself whether i can justify this as an essential journey to go back to the store if indeed its currently open ?

10 January 2021
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Reply from Dales Cycles

Hi Moira, if you're struggling with the second voucher please don't hesitate to give us a call on 01413322705 or use the livechat service on our website & we'll get you sorted out. We can also deliver these items if you prefer! We're open 10am to 5pm 7-days at the moment.
Thanks, Callum

Rated 5 out of 5 stars

Purchased a new bike through Dale's…

Purchased a new bike through Dale's cycles which was assembled and delivered to South Bristol in under a week. Lots of updates throughout and bike was delivered in perfect condition. All in all, a very easy purchase and a very happy customer!

10 January 2021

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