Dalston Mill Fabrics Reviews 

1,075
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 424 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional overall quality of the materials, noting the extremely helpful and detailed product descriptions as well as the wonderful variety available. Shoppers consistently highlight the remarkably fast delivery times and efficient, highly helpful customer service when placing their daily online orders. However, some people mentioned recurring issues regarding unexpected delivery delays and lost packages caused by the external courier services handling shipments. A few consumers were also quite dissatisfied, reporting that they occasionally received damaged fabrics or unexpected quality issues within specific product bundles.

What people talk about most

Product

Clients share positive opinions on product quality, praising the large selection of materials and affordable... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high standards and reasonable... See more

Delivery service

Customers report positive experiences with delivery service, frequently praising the speedy and efficient... See more

Order

Reviewers mention positive feedback about order processes, highlighting fast shipping times and helpful... See more

Service

People report positive experiences with service, highlighting prompt and efficient support along with speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered some vibrant orange cotton drill to make a suit, absolutely love it. Great colour, great fabric weight and all at a great price. Didn't even have to go hunting for cotton, this was done for me... See more

Rated 5 out of 5 stars

I placed my order with Dalston Fabrics and I am delighted with both the lilac Irish linen and the Christmas fabric I have received. I made a stupid mistake when I placed my order, however I rang Dalst... See more

Rated 5 out of 5 stars

I have been using Dalston Mill fabrics for few years and loving them .Super informative and helpful data re the fabrics,weight, width, materials that the fabrics are made from and just love the variet... See more

Rated 5 out of 5 stars

The quality and choice of fabrics is outstanding (making it VERY difficult to not go overboard, ha!) and the website easy to navigate. There are always special offers to be had, and the fabrics... See more


Company details


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4.8

Excellent

TrustScore 5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,075)

431 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely material

Lovely material, l purchased brushed cotton in a mint colour covered in dogs. It's washed very well. Looking forward to making some pajamas

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Very good company

Having never used this company before I didn't know what to expect.. The fabrics were lovely, the price was affordable as I bought them in the sale and their customer service was spot on .
I ordered three lots of fabric and 2 spools of thread when I received my order I initially thought they had forgotten to pack my thread.
I unravelled two of the cloths and looked inside the package then emailed them.
They answered within a day to appologise and kindly asked if i had checked the folds of the fabric and that is where they are usually wrapped to keep them from getting lost.
I unravelled the last fabric and there they were!!
So I immediately apologised for not looking more thoroughly..I was also nice dealing with real people and not AI

I have had a good experience with this company and I would 100% use them again and recommend them to friends

3 July 2026
Unprompted review
Rated 5 out of 5 stars

I have been ordering from you for quite…

I have been ordering from you for quite a few years now and have never had a bad experience. Your fabrics are always good quality and your despatch times are excellent. It is also lovely that you have frequent sales and special offers which are very much appreciated when you are on a somewhat restricted budget. Please keep up the wonderful service.

5 July 2026
Unprompted review
Rated 5 out of 5 stars

Definitely my "go-to" place for fabric

Definitely my "go-to" place for fabric. Everything I've had from them is top quality and the service is prompt and efficient. And on top of all that, affordable prices! Great choice; I can almost always find something to fill the bill when I get an inspiration that needs a particular kind or colour of fabric.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Dalston Mill fabrics are always good…

Dalston Mill fabrics are always good quality and the sample offer and matching of thread are great extras. If a return is necessary, which is rare, this is easy and no questions are asked. I have just ordered some brushed cotton for a summer dressing gown and it's beautiful.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Would like to give 10 stars- really good company to deal with

Brilliant company and so pleased to have discovered them. I had a problem with my very first order that was not their fault at all. Nevertheless the personal service I received when I contacted them could not have been better. I sometimes think it is when unfortunately something goes wrong that how a company responds is the best measure you can have. They were truly first class and all sorted in no time at all. I couldn’t be happier with the fabric and bits I purchased. The service and communications I had were excellent. Without doubt my go to place for fabric orders in future.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

helpful and obliging…

The company are so helpful and obliging when I got in a muddle with ordering and paying. The fabric is as described and the service was quick and efficient. Well worth using again. Thank you!

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Speedy service online service

Speedy service online service, from getting fabric samples the next day to receiving my order. Good communication throughout the buying process. A great selection of fabrics at reasonable prices which enables me to find what I need most of the time.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely first-class fabric supplier

Absolutely first-class fabric supplier. Not only are the choice and quality of materials an Aladdin's Cave for people who REALLY know their fabrics, but their service is of the old-fashioned, courteous variety from people who are experts in the business. Excellent.

23 June 2026
Unprompted review
Rated 1 out of 5 stars

Lucky dip = paying for the shop's rubbish and recycling

I don't normally go for lucky dip bundles, but was influenced by and reassured by the good reviews here to try one from Dalston Mill Fabrics - as people said they received reasonable/ good quality fabrics.

I did not unfortunately, I received a bundle of fabrics which I would not pay £1 a metre for anywhere. All cheap man-made thin fabrics, lots of weird coloured voile and odd weight stretchy stuff which I could not even describe. There is only one fabric good enough for use as a voile, and the rest is suitable only for textile recycling.

I understand the 'pot luck' aspects of a lucky dip, but this really is taking the Mickey.

I have literally just paid £24 to process the shop's waste.

I would not return to purchase anything at all as a result.

Buyers please be aware.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Exemplary customer service

purchased 3 samples after which I ordered one piece of fabric. I realised,I would be away when it was delivered, so a hickory email later was assured my order would be delayed for a few days which it was. Excellent customer service! Beautiful fabric too at a good price.
Thank you.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Good quality at a good price

I have been buying fabric from Dalston for a long, long time. I have never been disappointed and since starting to order online, I have been pleased with their fast delivery. The prices are very reasonable and enable me to make unique garments and quilts at a sensible cost.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Great fabric bundles.

I buy a lot of material from Dalston and I am always satisfied with my fabric choices. The delivery is quick, which is important to me as I am always ordering at the last minute. As I work on a budget the fabric bundles are amazing value. I have tried them all, and have not been disappointed with any of them. I will continue to purchase more of these. The denim is y favourite. 🤩

23 May 2026
Unprompted review

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