DAMAC Properties 

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Rated 5 out of 5 stars

Thanks WhiteSpot team, supervisor Mr. Bashrath Khan and Mr. Ram for fixing water pump issue in my house, by replacing suction pipes. Thanks. 450, Victoria, Damac Hills 2

Company replied

Rated 5 out of 5 stars

Nagham is really very cooperative and helpful. Our key handover process was really smooth and we are very much satisfied with her approach and cooperation.! May God bless her

Company replied

Rated 4 out of 5 stars

Great work. Thanks WhiteSpot team, Manager Mr. Rizwaan Atik and Eng. Mr. Muneesh for fixing Air conditioner issue in my house. Thanks. 264, Mulberry, Damac Hills 2

Company replied

Rated 5 out of 5 stars

I have been living in Damac Hills 2 for more than a year and I have had an amazing experience with the maintainence team here. Mr Rizwan has always helped get things done on a short time span and with... See more

Company replied

Company details

  1. Property Developer

Written by the company

DAMAC Properties is a property development company, based in Dubai, in the United Arab Emirates.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Julian was a great host and the process…

Julian was a great host and the process of handover was smooth and helped me thro all my doubts …. Great job done ( SS3 - 131 )

28 January 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Anuragg,

It’s wonderful to hear that Juliana provided you with excellent service. Thank you for sharing your review!

Regards,
Team DAMAC

Rated 5 out of 5 stars

D119

D119
Well assisted by Mr Stanly , thx

28 January 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Ithri,

Thank you taking the time to share your experience with us. Delighted to know that Stanly made a positive impact.

Regards,
Team DAMAC

Rated 5 out of 5 stars

F302F

F302F - Ms.Juliana accompanied me in the unit inspection, and the one stop show. Everything was smooth and welcoming. I hope everyone gets to have their handover process with her. Thank you Ms.Juliana, Thank you DAMAC!

28 January 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Mena,

Thank you for sharing your amazing review. It’s always encouraging to hear such positive experiences, and your appreciation for Juliana’s support is truly valued.

Regards,
Team DAMAC

Rated 1 out of 5 stars

Very disappointing experience the hand…

Very disappointing experience the hand over of my villa has been delayed for over 9 months and still going on, despite repeated follow ups and continues promises that were never honored, every time I reached out I revive vague responses and shifting time lines with no accountability or clear explanations. What make this experience worse is the complete lack of proactive communication as a buyer I expected professionalism transparency and respect for agreed time line none of which where delivered, this prolonged delay has caused unnecessary stress and financial strain. The BCC is already issued on March 2025 and till date, they said that villa under final touch up!!!! This delay has destroyed any trust I had, I strongly worn future buyers to think twice expect delays frustration and empty promises.

Today is Feb 4 and yet DAMAC not contacted me, very disappointed.

27 January 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Mohamad,

We sincerely regret the inconvenience caused and understand the frustration this has led to. To help us address the matter, kindly share the requested details via the email sent. Our team will connect with you promptly.

Regards,
Team DAMAC

Rated 5 out of 5 stars

Ahmad Alkhatib helped a lot during the…

Ahmad Alkhatib helped a lot during the process of helping sorting out my apartment! Great team and smooth process

27 January 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Bewar,

Thank you for sharing your positive experience. We’re pleased to know the process met your expectations, and your appreciation will be shared with Ahmad.

Regards,
Team DAMAC

Rated 5 out of 5 stars

Excellent

The experience was good , the appointment was as per schedule on time and our representative Guliston was fantastic at her job. Thank you Damac.

27 January 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello,

We’re pleased to hear that Guliston delivered an excellent experience!

Regards,
Team DAMAC

Rated 5 out of 5 stars

Munish

Munish, Rinoos, and Team,
Thank you for the AC work done.
Unit no 490, Victoria 2

24 January 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello,

Thank you for your appreciation!

Regards,
Team DAMAC

Rated 5 out of 5 stars

Thanks to DLP TEAM Mr khaja arif from…

Thanks to DLP TEAM Mr khaja arif from Damac and Mr Yasir from CRC are very supportive and helpful to resolve issues and extend help in sorting out problems. Professional team members and happy to assist us.

26 January 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Aisha,

We appreciate you taking the time to share this. It’s great to know that our team helped create a smooth and positive experience.

Regards,
Team DAMAC

Rated 5 out of 5 stars

Dlp engineer Rizwan and Munees

Dlp engineer Rizwan and Munees, Atik, Deepak did a good PPM

26 January 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Divya,

Thank you for the kind mention! We’re glad our team provided you with great service.

Regards,
Team DAMAC

Rated 5 out of 5 stars

C276 santorini lagoons

C276 santorini lagoons

Thank you mr stanley for a job well done

24 January 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello,

We’re thrilled to hear that Stanley made such a great impression. We truly appreciate your kind words.

Regards,
Team DAMAC

Rated 5 out of 5 stars

Villa D111 Santorini

Villa D111 Santorini
Mr Stanley was helpful and took time to explain and show as the amenities

24 January 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Muhammad,

We’re delighted that everything was managed smoothly and promptly by Stanley. Thank you!

Regards,
Team DAMAC

Rated 5 out of 5 stars

Lama assisted me with my key handover…

Lama assisted me with my key handover appointment for the unit F744F and she was very helpful and patient. All my concerns were addressed and I really appreciate it

23 January 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Elie,

It’s fantastic to hear that Lama made a positive impact on the experience. Thank you for sharing your review.

Regards,
Team DAMAC

Rated 5 out of 5 stars

Greetings,

Greetings,
Mush appreciate and suppurt for working done
Especil thanks for
Blb engineer Rizwan

23 January 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Ramy,

Thank you for taking the time to share your appreciation for Rizwan. We’re pleased to hear you had a positive experience.

Regards,
Team DAMAC

Rated 5 out of 5 stars

It was a nice experience with Heba…

It was a nice experience with Heba shehata in customer service . She was cooperative and so helpful to us . She deserve to be thr ideal employee in CRM department. Many thanks to you .

23 January 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Karim,

We're delighted to hear about the excellent service provided by Heba. Your kind words mean a lot, and we’ll be sure to share your appreciation with her!

Regards,
Team DAMAC

Rated 5 out of 5 stars

Damac Santorini unit C296 Hanover…

Damac Santorini unit C296 Hanover meeting was managed properly

22 January 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Sam,

We’re glad to know your handover went seamlessly. Your kind words are truly appreciated!

Regards,
Team DAMAC

Rated 5 out of 5 stars

Today is a lucky day cause I’ve the…

Today is a lucky day cause I’ve the keys for my new unit in Damac Lagoons Santorini. And I have been so warmly welcomed and served by Ms. Juliana. Best wishes.

22 January 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello,

Congratulations on your new home! We’re pleased to know that Juliana provided you with a warm and pleasant handover experience. Thank you for sharing your kind wishes.

Regards,
Team DAMAC

Rated 5 out of 5 stars

Its good

Its good, the unit no xs792B was viewed with Juliana.

21 January 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hi Girish,

Thank you for your positive review. We are delighted to hear that Juliana provided you with a pleasant experience.

Regards,
Team DAMAC

Rated 5 out of 5 stars

Oxana was very friendly and helpful

Oxana was very friendly and helpful. Made the handover process smooth and easy.

21 January 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Ronnie, 

Thank you for sharing such an uplifting review! Your kind words inspire us to keep delivering exceptional service, and we’ll be sure to pass along your praise.

Regards,
Team DAMAC

Rated 5 out of 5 stars

I had a great experience with The handover and snagging process

I had a great experience with The handover team which was really exceptional very attentive and cooperative with a sincere intention to support you and make your life smooth who were represented by Mrs Juliana osama who made the snagging and checking process seamless and efficient

20 January 2026
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Peter,

We sincerely thank you for your kind words. We’re delighted to know that Juliana provided a seamless and stress-free experience throughout the entire process. Your appreciation is truly appreciated.

Regards,
Team DAMAC

Rated 1 out of 5 stars

i bought a offplan property with Damac…

Damac team connected with me and helped on resolving the below GV issue which i reported.

i bought a offplan property with Damac last year i was promised two complimentary golden visa which they revoked, they never informed to us on the revoking of the GVs and when we asked our client relationship manager they started ignoring our calls, mails and never responded, i raise a service request and after multiple followups they said it was management decision they are fooling people with false promises
i'm being a foreign investor need to walk in to damac office and they didnt even cared to solve this or provide proper reasoning we asked why was this revoked without informing all the investors the were completely mute no answer very bad

Following up on my Trustpilot review: Damac responded publicly stating that a team member would reach out to me. However, it has been over a week and I have yet to receive any contact. Is there a genuine effort being made to resolve this issue, or was that response simply for optics?

10 September 2025
Unprompted review
DAMAC Properties logo

Reply from DAMAC Properties

Hello Sachin,

Your experience is important to us, and we’re concerned to learn about this. The details have been noted and shared again with the concerned team for review. Please be assured that we will reach out to you promptly.

Regards,
Team DAMAC

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