Daniel Footwear Reviews 

18,100
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 1,630 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, describing them as well-made, comfortable, and stylish. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving quickly and well-packaged, all at good, reasonable prices. However, some customers noted issues with their orders, such as receiving incorrect sizes, wrong items, or products with manufacturing defects. A few people were dissatisfied with having to cover return costs, particularly for faulty goods, and some experienced difficulties with the return process or missing deliveries.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting good quality, comfort, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Quality

Customers generally report positive experiences with product quality, often describing items as well-made,... See more

Order

Clients share ambiguous opinions on order experiences, with many praising the easy online ordering process,... See more

Price

Customers consistently note positive experiences with price, often finding products to be reasonably priced... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great service. I'd have given 5 stars but one of the pairs of Birkenstocks I ordered was the narrow fit, when I thought I had ordered the standard fit. The detail was in the Key details when you expa... See more

Company replied

Rated 5 out of 5 stars

Speedy delivery well packaged item. The bag is just the right size, and has a quality feel. Would have preferred a slightly more substantial strap, rather than the ‘rolled’ one. However that is a min... See more

Company replied

Rated 5 out of 5 stars

I ordered my thong sandals in the hope that they would be stylish AND comfortable. Thankfully they are made of soft leather which gave them an instant comfortable feel but, walking in them was not so... See more

Company replied

Rated 5 out of 5 stars

The parcel arrived really quickly! I loved the Coach trainers - added bonus they were sparkly which I missed form the description online! I bought three pair of sliders however 2 were returned. I f... See more

Company replied



Company details

  1. #120 of 217 best companies in Shoe shop

Information provided by various external sources

Daniel Footwear is an independent retailer with stores in the UK, plus an award winning e-commerce store. Within the boutique stores and online, you will find an extensive collection of designer shoes, bags and accessories which are of high quality, on trend and at competitive prices.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

18k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(18,100)

1,626 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trust worthy

Great website, amazing selection and super fast delivery.

4 June 2026
Daniel Footwear logo

Reply from Daniel Footwear

Thank you so much for the review!

Rated 5 out of 5 stars

Great trainers

The trainers I purchased were on sale so good price and I paid for next day delivery which was excellent would definitely recommend and use again

18 June 2026
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Reply from Daniel Footwear

Thank you so much for the review!

Rated 5 out of 5 stars

Love my new sandals

Love my leather sandals which I bought in the sale. Ordering was straightforward and delivery was quick.

17 June 2026
Daniel Footwear logo

Reply from Daniel Footwear

Thank you so much for the review!

Rated 5 out of 5 stars

Fast delivery

Great price and arrived super quickly, a brand I can't find elsewhere

17 June 2026
Daniel Footwear logo

Reply from Daniel Footwear

Thank you so much for the review!

Rated 5 out of 5 stars

Fast, Efficient and Reliable

Second order from them, just like the first time excellent service, professional and friendly, with very fast efficient delivery.

17 June 2026
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Reply from Daniel Footwear

Thank you so much for the review!

Rated 5 out of 5 stars

Bought ifish sandals on line

Bought ifish sandals on line. First pair were too big and sent back. Refunded quickly. Second pair were just right so I kept them. Leather upper very soft and pliable. Soles lovely and bendy so didnt need wearing in. Only minor complaint was the insoles, which were made of shiny plastic. Soft but could make blisters.

16 June 2026
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Reply from Daniel Footwear

Thank you so much for the review!

Rated 5 out of 5 stars

Great service

Whilst shoes were not great for sizing the returns process was super easy

9 February 2026
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Reply from Daniel Footwear

Thank you so much for the review!

Rated 5 out of 5 stars

Brilliant shop

Brilliant shop, buy a lot and I am never disappointed, great service to

3 June 2026
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Reply from Daniel Footwear

Thank you so much for the review!

Rated 1 out of 5 stars

Went all the way to Harrogate to return…

Went all the way to Harrogate to return my items and the shop was closed down

15 June 2026
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Reply from Daniel Footwear

Hello Linda,

Thank you for your review. Unfortunately we had to shut the Harrogate store a couple of months ago now.

We apologise you were not aware. Please follow our online returns process to return these to us.

Kind regards

Daniel Footwear

Rated 5 out of 5 stars

Quick delivery to Australia

Quick delivery to Australia. Unfortunately had to return my shoes due to sizing but the return process was easy and quick. Thanks

1 June 2026
Daniel Footwear logo

Reply from Daniel Footwear

Thank you so much for the review!

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