Great service. I'd have given 5 stars but one of the pairs of Birkenstocks I ordered was the narrow fit, when I thought I had ordered the standard fit. The detail was in the Key details when you expa... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I puchased shoes in mill hill shop which fitted great and I am very happy with them. I bought the sandals online same size a shoes from shop. THe sandals I bought online did not fit at all. too big... See more
Company replied
Super fast shipping to US, nicely packaged, quality products, 100% authentic, and exactly as described. My mom and I love our new Barbour boots- thank you Daniel Footwear! The only issue we had was ha... See more
Company replied
The parcel arrived really quickly! I loved the Coach trainers - added bonus they were sparkly which I missed form the description online! I bought three pair of sliders however 2 were returned. I f... See more
Company replied
Company details
- #120 of 216 best companies in Shoe shop
Information provided by various external sources
Daniel Footwear is an independent retailer with stores in the UK, plus an award winning e-commerce store. Within the boutique stores and online, you will find an extensive collection of designer shoes, bags and accessories which are of high quality, on trend and at competitive prices.
Contact info
LS7 1RG, Leeds, United Kingdom
- 0113 3899 899
- help@danielfootwear.co.uk
- www.danielfootwear.com
4.4
Excellent
18k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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I’m satisfied with my purchase
I’m satisfied with my purchase. Good quality and great design.
15 June 2026
Reply from Daniel Footwear
Thank you so much for your review.
Easy to orderl went well with delivery…
Easy to orderl went well with delivery so all good
15 June 2026
Reply from Daniel Footwear
Thank you so much for your review.
Reply from Daniel Footwear
Thank you so much for your review.
Love my new sliders!
Great service great sandals would use again super fast delivery as well. 🙂
26 June 2026
Reply from Daniel Footwear
Thank you so much for your review.
I puchased shoes in mill hill shop…
I puchased shoes in mill hill shop which fitted great and I am very happy with them.
I bought the sandals online same size a shoes from shop. THe sandals I bought online did not fit at all. too big .
delivery and return was excellent but money taken off for refund was disappointing.
26 June 2026
Reply from Daniel Footwear
Thank you for your feedback. We're pleased to hear you're happy with your shoes and that your delivery and return experience was positive.
We're sorry the sandals didn't fit as expected. Please note that a £2.50 return fee is deducted from refunds to help cover the cost of the return. We appreciate your feedback and hope to welcome you back again in the future.
Reply from Daniel Footwear
Thank you so much for your review.
Reply from Daniel Footwear
Thank you for your feedback. We're sorry to hear your delivery experience didn't meet your expectations. We appreciate your comments and will take them on board as we continue to improve our service.
Lovely sandals, just as described
Received in good time . Exactly as advertised. Lovely soft leather tan sandals , and a little bit off too, in sale.
Thanks
25 June 2026
Reply from Daniel Footwear
Thank you so much for your review.
Reply from Daniel Footwear
Thank you so much for your review.
Nice enough shoes but most certainly…
Nice enough shoes but most certainly only worth the sale price of £20 , quite disappointing actually as I think they were reduced from £70 🤷🏼♀️
25 June 2026
Reply from Daniel Footwear
Thank you so much for your review.
No fuss shoes came quickly and I will…
No fuss shoes came quickly and I will carry on purchasing from you
18 June 2026
Reply from Daniel Footwear
Thank you so much for your review.
Superb service as usual
Superb service as usual. 3 days after ordering, I received my shoes & I was kept informed every step of the way.
24 June 2026
Reply from Daniel Footwear
Thank you so much for your review.
A hassle free shopping experience
A hassle free shopping experience, delivery as expected. Item as expected.
24 June 2026
Reply from Daniel Footwear
Thank you so much for your review.
Easy all round
Easy all round - found what I wanted ordered and paid - arrived as indicated - no fuss 👍
24 June 2026
Reply from Daniel Footwear
Thank you so much for your review.
Returned sandals and was charged £8.50
24 June 2026
Reply from Daniel Footwear
We're sorry to hear about your experience. Please accept our apologies for any disappointment caused.
Please contact our customer service team with your order details, and we'll be happy to look into this for you.
Excellent service as usual from Daniel…
Excellent service as usual from Daniel.Prompt delivery & i was able to use promotional voucher with 5% off.
12 June 2026
Reply from Daniel Footwear
Thank you so much for your review.
Tabitha was very efficient and dealt…
Tabitha was very efficient and dealt with my request straightaway, very pleased.
24 June 2026
Reply from Daniel Footwear
Thank you so much for your review.
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