Dark Side Toys Reviews 

280
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

WARNING THIS ISNT THE PROPER COMPANY DARKSIDETOYS.COM This site is a scam, be careful and don't confuse the two companies.

Rated 5 out of 5 stars

Ho fatto il mio primo ordine sul sito e ne sono rimasto entusiasta, l'imballaggio era perfetto l'action figure tutte perfette anche per chi non apre le scatole I made my first order on the site and... See more

Rated 5 out of 5 stars

Really great company to deal with, definitely one ill keep using for more figures and vehicles. Ordered the Jabba sail barge from them which came in perfect condition. Only issue i had was that the sp... See more

Rated 1 out of 5 stars

WORST EXPERIENCE IN 20 YEARS BUYING ONLINE. Reserved a Jabba sail barge and never received it. Always gave lame excuses about it. Months later, I got my 700 pounds back only after several official com... See more

Company details

  1. Game Shop

Information provided by various external sources

One of the UK's largest online sites for action figures for Star Wars.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

280 reviews

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No recent history of asking for reviews

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2.7

All reviews

(280)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Items received quickly and in excellent…

Items received quickly and in excellent condition; well packaged to avoid damaging them. The delivery company may have slightly dented the box, but everything inside was in perfect condition. Will happily deal with again.

3 February 2019
Unprompted review
Rated 4 out of 5 stars

Overall I had a good experience with…

Overall I had a good experience with Dark Side Toys but I did have couple of issues. My toys where packaged well which is essential with collectors items so that was good but one of the toys box's had a small crease in the corner which is dissappointing because then the toy cannot be resold if I wanted to as Mint (I never take my toys out of the box by the way). They say that slight damage to toy's packaging is normal and they don't exchange or refund for this so if ur a Mint in the box collector like me u may want to avoid Dark Side Toys. Other company's that I've dealt with eg Star Action Figures have never ever sent me a bad toy or box so I mainly shop with them but Dark Side have some hard to find Star Wars toys so I decided to shop with them, this being my first time. Another problem I had was with the website and how they list Pre-Orders and In Stock Items. I found that after ordering something that I thought was in stock turned out to be a Pre-Order and I swear that it was really hard to understand if they actually had it in stock or not or if it was a Pre-Order, (not had this problem before with any other company) as it's always been clear, so it can't be me being dumb. Just be careful when ordering or u might find that you won't get ur toy for a long time, eg 2 months like me. The last thing is that they charge Up-Front for Pre-Orders and others like Star Action Figures don't, so just be aware. In conclusion I would shop with these guys again but unfortunately they charge a bit more than others and I found the website a bit confusing when it comes to if they actually have what I want In Stock or if I'm Pre-Ordering Hope this helps someone.

18 January 2019
Unprompted review
Rated 5 out of 5 stars

Ordered for the first time this month

Ordered for the first time this month. The price on the figures I ordered was too good an offer to pass on so I took the plunge and didn't regret it. Figures arrived quickly and in case-fresh condition. I'd definitely use Dark Side Toys again.

22 December 2018
Unprompted review
Rated 5 out of 5 stars

It’s not often I give 5 stars

It’s not often I give 5 stars
,there is always room for improvement,however this is the exception,David’s personal and product knowledge make this business a success,streamline ordering system ,excellent packaging, a great app to allow simple ordering with pre-orders available for products on release,it’s faultless,keep it up David,well done

22 December 2018
Unprompted review
Rated 5 out of 5 stars

A superbly run organised business.

Fantastic service with regards information concerning the products. Top quality service in sending my items and more importantly, packing of the products.
As a serious collector, Darkside Toys has become my first port of call. The customer service is always on hand and very easy to contact. And they actually reply!
A very trusted seller indeed. 10/10.

14 December 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, very prompt

Only one gripe... I wish I had found the site earlier... so many things that I would've bought if they hadn't already sold out!!!

12 December 2018
Unprompted review

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