Purchased a Hikoki Brad Nailer form this Independant family owned buisness,Louisa,Nick and James went above and beyond normal courtesy,personal phone call when I queried the correct nails to use.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Data Power Tools in Cardiff is hands-down the best place for tools and equipment in South Wales. Their range is incredible—from power tools and accessories to top-tier industrial gear—and everything i... See more
Company replied
My son and I have been scouring the internet researching and shopping for a best deal on a Milwaukee Packout set. I wish I saved myself hours of scrolling and went into branch sooner. We had t... See more
Company replied
Got a Dewalt drill with two batteries for a good price. I saw their Amazon shop promised quicker shipping than their own online shop. I prefer not to use Amazon, so I emailed them. They were able to g... See more
Company replied
Company details
- #6 of 89 best companies in Tool shop
- #3 of 19 best companies in Fastener supplier
- #23 of 243 best companies in Home improvement shop
- #2 of 19 best companies in Protective clothing supplier
- #3 of 35 best companies in Safety equipment supplier
- #1 of 4 best companies in Tool repair shop
Written by the company
"Established in 1969, Data Powertools Ltd has grown from a small power tool repair center into a trusted retailer and service provider for power tools, hand tools, woodworking, and metalworking machinery. Over the years, we’ve built our reputation on delivering high-quality products, exceptional customer care, and expert service, refusing to compromise by stocking cheap imports or inferior brands. At Data Powertools, we go beyond just power tools. Our diverse product range includes hand tools, machinery, fixings and fastenings, tooling and accessories, health and safety equipment, workwear, and janitorial supplies. By acquiring and merging with similar companies, we’ve expanded to meet the needs of professionals across industries like construction, woodworking, metalworking, and engineering. We proudly serve local authorities, educational institutions, serious hobbyists, and DIY enthusiasts. Our commitment to being a true ‘one-stop shop’ extends beyond products. We provide technical advice, practical solutions, spare parts, in-house repairs, product training, and safety certifications. Whether you’re a professional tradesperson or a passionate DIYer, you’ll find everything you need under one roof, backed by the knowledge and support of our expert team. With over 50 years of experience, Data Powertools remains dedicated to helping our customers succeed with top-quality tools, machinery, and unmatched service. #MoreThanPowertools"
Quality tools from quality brands!
Written by the company
- The Team to Trust!
- We pride ourselves on customer service and our reputation! Our friendly customer service team are always on hand ready to to give product advice and ready to help our valued customers resolve issues.
Fast shipping!
Free deliveries for orders over £50 ex vat on our website
Hassle free returns!
Contact info
427 Cowbridge Road West, CF5 5TF, Cardiff, United Kingdom
- 02920 595710
- sales@datapowertools.co.uk
- www.datapowertools.co.uk
FREE NEXT DAY DELIVERY
4.9
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
FANTASTIC SERVICE AND PRICES
9 April 2025
Reply from Data Powertools Ltd
Thanks very much Steve!
Regards,
DPT
great company
I was really impressed when I ordered my new lathe there was a problem with it so it was delayed a cpl of days but had fantastic contact with them they explained what happened and they were waiting for a new delivery 2 days later lathe turned up
31 March 2025
Reply from Data Powertools Ltd
Thanks for the great review Colin!
Regards,
DPT
Reply from Data Powertools Ltd
Thanks for your review Rory!
No next day delivery as promised - still waiting
Claim next day delivery - so far I've had no order status update and not received my items. If I knew I wasn't getting the delivery when advertised I would of ordered elsewhere. Project stuck not moving now! :-(
11 April 2025
Unprompted review
Reply from Data Powertools Ltd
Hi Ian, really sorry to hear this! Can you provide us with your order number so we can urgently investigate for you?
I emailed an enquiry after hours
I emailed an enquiry after hours, then received a phone call 8am the following day answering my questions. That never happens so I was really impressed. Customer care seems a really big thing for these guys, which is first class. Answered my questions and helped me out so they got my custom. Will defo be using them again 👍
27 March 2025
Reply from Data Powertools Ltd
Thankyou for your review Chris, much appreciated!
Reply from Data Powertools Ltd
Thanks for your review Martin!
Super fast delivery on a tool I need
21 March 2025
Reply from Data Powertools Ltd
Thank you for taking the time to review our business!
Reply from Data Powertools Ltd
Thanks very much for your order and review Les!
Regards,
DPT
Reply from Data Powertools Ltd
Thanks very much for your review!
Regards,
DPT
QUICK DELIVERY AND SUPERB ITEM
13 March 2025
Reply from Data Powertools Ltd
Thanks very much Richard!
Regards,
DPT
Reply from Data Powertools Ltd
Thanks very much for your review and order!
Regards,
DPT
Great company to deal with
Great company to deal with. Called them on a Friday to enquire about one of the products I was after which wasn't in stock and after chatting with one of their team members I decided to place an order same day around 3pm.
Everything I ordered was delivered next Tuesday, even if I was told that it may take up to a week because of the product that they didn't had in stock.
What else can you ask for?!
Great customer service and competitive prices, will definitely used them again and recommend them to anyone!
Thank you for a great online shopping experience!
7 February 2025
Unprompted review
Reply from Data Powertools Ltd
Thank you for taking the time to share your positive experience with us. We are delighted to hear that our team was able to assist you efficiently and that your order arrived sooner than expected. Providing excellent customer service and competitive pricing is at the core of what we do, and your feedback reinforces our commitment to these values.
We truly appreciate your recommendation and look forward to serving you again in the future. If there is anything else we can assist you with, please do not hesitate to reach out.
Regards,
DPT
All round great experience
Super quick to fulfill the order, great price, helpful team in the Cardiff store.
18 February 2025
Reply from Data Powertools Ltd
Thanks for your review and order Michael!
Regards,
DPT
Reply from Data Powertools Ltd
Thanks Robert!
Regards,
DPT
Great service, good prices, pucker kit.
Got what I needed quickly and at a very competitive price. Very happy.
3 February 2025
Reply from Data Powertools Ltd
Thanks very much Phillip! Thanks for your order and review.
Regards,
DPT
5 star reviewer
No matter what I go there for, (repair, purchase or just information) the guys there are absolutely wonderful, intelligent and very very polite and friendly,, I cannot be so amazed at the service you get there 100% genuine,, A very rare place in this day and age, I am so blessed to have this business near me,,I tell everyone that I know or who would benefit from a place like this (ie tradespeople, or even tool fanatics,,5 stars(deserve 10)
14 August 2024
Reply from Data Powertools Ltd
Thanks you for such a great review Andrew, we hope to see you again soon!
Regards,
DPT
Reply from Data Powertools Ltd
Sorry to hear that! We have been trying to contact you to resolve this but have not had any joy. Please call our sales director Nick on 07970 990339 at your earliest convenience.
Helpful and efficient…
Helpful advice over the phone followed by prompt delivery (although advance warning on delivery date and time would have been helpful)
10 January 2025
Reply from Data Powertools Ltd
Thanks for your review and feedback, once again thanks very much for your order.
Regards,
DPT
What a fantastic company.What a fantastic company.. my item went missing as DWP left it on my front door step facing a main road.. they investigated it and then sent me a replacement,
What a fantastic company.. my item went missing as DWP left it on my front door step facing a main road.. they investigated it and then sent me a replacement,
11 January 2025
Reply from Data Powertools Ltd
Thank you so much for your kind words! We’re sorry to hear that your original order went missing, but we’re glad we could resolve the issue quickly for you. Customer satisfaction is our top priority, and we appreciate your patience and support. If you ever need anything else, don’t hesitate to reach out!
Regards,
DPT
Excellent service,fast delivery.best…
Excellent service,fast delivery.best prices!!!!!
1 February 2025
Reply from Data Powertools Ltd
Thanks so much for your great review and order!
Regards,
DPT
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.