Davisons Law  Reviews 

601
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 153 reviews, reviewers had a great experience with this company. Customers frequently praise the staff and legal teams for being extremely helpful, professional, and consistently responsive throughout property purchases and sales. Many consumers note that solicitors make stressful situations much easier to navigate, providing regular updates, reassuring guidance, and clear explanations of complex processes. However, some reviewers were not happy with the overall communication and slow response times, mentioning frustrating delays, unhelpful answers, and having to chase repeatedly. A few people also felt that the service fell far short of expectations, experiencing significant difficulties when trying to get timely completion updates or resolution for issues.

What people talk about most

Staff

Consumers find staff to be positive, highlighting professional and efficient service throughout their... See more

Service

Users describe ambiguous interactions with service, reflecting sharply contrasting customer experiences.... See more

Customer service

Reviewers mention ambiguous feedback about customer service, reflecting highly divided experiences among... See more

Response time

Clients share ambiguous opinions on response times, reflecting starkly contrasting experiences. On one hand,... See more

Customer communications

Reviewers highlight ambiguous aspects of contact, expressing mixed experiences overall. While some consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have just sold our property in Devon after 45 years . We just want to thank Kieren Mulvey and Alex Vrabtchev for their professional support and making the process much easier for us . Communication... See more

Company replied

Rated 5 out of 5 stars

Gemma at the Cotteridge branch has been amazing . She has guided us through bereavement, probate, IHT and the subsequent sale of property. Importantly for us, she has been prompt in answering our q... See more

Company replied

Rated 5 out of 5 stars

We used Davidsons Law for buying our first home and they made a stressful situation a lot easier. They were recommened to us from family and we couldn't have asked for a better solictors. We received... See more

Company replied

Rated 5 out of 5 stars

Moneybox recommended davisons Law to us. Mr Amanpreet Kaur was the solicitor assigned to us. They are efficient and realistic with their timeline. We had our end of tenancy before we had our completio... See more

Company replied


Company details

  1. Conveyancer
  2. Divorce Lawyer
  3. Family Lawyer
  4. Property lawyer

Written by the company

Davisons Law has been established for over 40 years, operating out of 20 offices throughout the Cotswold, London, Staffordshire, Warwickshire, Wales, and the West Midlands. Davisons Law put their clients at the heart of everything they do, priding themselves on being able to simplify the legal issue no matter how straightforward or complicated.


Contact info

3.9

Great

TrustScore 4 out of 5

601 reviews

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No recent history of asking for reviews

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Replied to 95% of negative reviews

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3.9

All reviews

(601)

147 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kay was brilliant

Kay and Mary-Claire handled the process quite smooth and kept me on the loop at every stage. Their customer care was also excellent.

13 June 2025
Unprompted review
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Reply from Davisons Law

Thanks for taking the time to rate our service. It’s great to hear your positive experience with Davisons Law. We look forward to working with you again in the future.
Kind Regards,
Davisons Law

Rated 1 out of 5 stars

Family law team have no experience or…

Family law team have no experience or competence to support and advise a person with neurodivergence.

I have Autism, ADHD and Dyslexia. Communication used odd and pretentious language and they never answered any of my questions about why I had to agree to things that I perceived as fundamentally unfair.

It would have helped if a partner or senior associate solicitor had been overseeing my case; however, the only contact I was offered was with a trainee lawyer.

20 November 2024
Unprompted review
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Reply from Davisons Law

Our client well being is of utmost importance to us and we are really sorry to hear about your experience when instructing with Davisons Law. We would welcome the opportunity to discuss your individual case in person. Please feel free to get in touch via this link: https://davisons.law/contact/

Rated 5 out of 5 stars

Professional yet personal service

Davison’s Law were professional, prompt and yet personal in their service. Mariah Arshad was excellent in keeping us informed, responding to both emails and phone calls and always dealt with us in a professional, patient and empathic way through all the trials of selling a house. We are very grateful for your excellent service. Thank you

9 July 2025
Unprompted review
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Reply from Davisons Law

Thanks for taking the time to rate our service. It’s great to hear your positive experience with Davisons Law. We look forward to working with you again in the future.
Kind Regards,
Davisons Law

Rated 5 out of 5 stars

Wonderful Solicitors, professional and timely

We had a complicated house sales/purchase with one of our buyers solicitors being awful, stonewalling, delaying, ignoring and Davisons were fabulous! On the ball, attentive to our circumstances, quick to answer calls and had everything ready in a timely manner, will be using them shortly for more work we need without hesitation
Fabulous service!

4 July 2025
Unprompted review
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Reply from Davisons Law

Thanks for taking the time to rate our service. It’s great to hear your positive experience with Davisons Law. We look forward to working with you again in the future.
Kind Regards,
Davisons Law

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant ! Spot on ! Everything way faster than expected

27 June 2025
Unprompted review
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Reply from Davisons Law

Thanks for taking the time to rate our service. It’s great to hear your positive experience with Davisons Law. We look forward to working with you again in the future.
Kind Regards,
Davisons Law

Rated 4 out of 5 stars

Online purchase of time constrained auctioned property…

As all of our communication (apart from a couple of phone calls) was online rather than face to face it was essential that everything was clear and concise, which it was. It really suited me to be able to answer and send emails when I had time rather than being restricted and hampered by specific timed phone calls or Zooms, made it really efficient for me.

4 July 2025
Unprompted review
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Reply from Davisons Law

Thanks for taking the time to rate our service. It’s great to hear your positive experience with Davisons Law. We look forward to working with you again in the future.
Kind Regards,
Davisons Law

Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would. Ethan Ross did everything possible to delay a house purchase. No chain, empty home, no problems, yet it took 26 weeks, that's 6 full months including 7 out of 8 bank holidays in a year. Please don't be recommended by mortgage brokers or anyone else, do your homework and get someone local and reliable

9 June 2025
Unprompted review
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Reply from Davisons Law

Thankyou for taking the time to engage in reviewing Davisons Law and while we are disappointed that you seem to have received poor service, we want to assure you that at Davisons Law, we value the feedback provided by every client. We would be more than happy to discuss your instruction with you directly and our telephone number can be found on our website www.Davisons.Law.

Rated 1 out of 5 stars

I don’t understand how this firm has so…

I don’t understand how this firm has so many positive reviews; my experience was completely the opposite. They seem far more interested in profit than actually looking after their clients.

They take on way more cases than they could realistically manage. As a result, I went months without a single update or response. What should have been a simple, straightforward flat sale with no complications ended up dragging on for 8 months. For comparison, buying the same flat two years earlier took just six weeks for the conveyancing process to complete.

The solicitor assigned to my case, Amapreet Kaur, didn’t respond to a single message the entire time. This is incredibly frustrating and unprofessional.

I wouldn’t recommend this firm to anyone. It was a really disappointing and stressful experience.

2 January 2025
Unprompted review
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Reply from Davisons Law

Thankyou for taking the time to engage in reviewing Davisons Law and while we are disappointed that you seem to have received poor service, we want to assure you that at Davisons Law, we value the feedback provided by every client. We would be more than happy to discuss your instruction with you directly and our telephone number can be found on our website www.Davisons.Law.

Rated 1 out of 5 stars

Davisons Law is rude and inept.

Taken from its website: “At Davisons law firm our clients are at the heart of everything we do.” That is a lie. In my experience with Davisons, clients are an inconvenience. Kieren Mulvey took £500 as an advance fee for conveyancing and then refused to speak to me. Nor would he email me. This went on for three weeks. Outrageous. So rude. How can a solicitor think it acceptable to refuse to speak to a new client for three weeks? What is the thought process that goes on in his mind that culminates in ‘no I shall not speak to my new client, he is just an inconvenience’? On Kieren Mulvey’s meaningless internet blurb, he writes: “I look to go the extra mile for my clients.” Typo. What he means is: “I run a mile from my clients.”.

On the rare times I did receive emails from the ‘Head of Client Experience Team’ (yes, that is a real title, it is not a joke) and Kieren Mulvey’s junior the salutation was ‘Hi Geoffrey’. Extraordinary. It took me aback. I thought it must be a prank. I had never met those people yet, despite it being a formal, legal, professional setting, they acted as though we were friends meeting at a party. No, no, no. Disrespectful behaviour. Not good.

I fired Davisons, and have gone to a proper law firm. I am writing this review to alert others that if you care for your affair to be dealt with professionally then you will do well to look elsewhere.

Davisons had the responsibility of dealing with my money, my investment and my future home. The company could not care less. Buying a new home should be a pleasure. Davisons does all it can to make it frustrating.

25 June 2025
Unprompted review
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Reply from Davisons Law

Thankyou for taking the time to engage in reviewing Davisons Law and while we are disappointed that you seem to have received poor service, we want to assure you that at Davisons Law, we value the feedback provided by every client. We would be more than happy to discuss your instruction with you directly and our telephone number can be found on our website www.Davisons.Law.

Rated 5 out of 5 stars

Nadia and Nataleigh were just awesome

Nadia and Nataleigh were just awesome, they made the whole mortgage processes seamless, ever ready to respond to your queries and always on point.

27 June 2025
Unprompted review
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Reply from Davisons Law

Thanks for taking the time to rate our service. It’s great to hear your positive experience with Davisons Law. We look forward to working with you again in the future.
Kind Regards,
Davisons Law

Rated 5 out of 5 stars

Very Efficient

Very Efficient. Kudos to Nadia & Nataleigh for making the process smooth sailing and much less daunting for us. We appreciate the good communication as well. Many thanks.

27 June 2025
Unprompted review
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Reply from Davisons Law

Thanks for taking the time to rate our service. It’s great to hear your positive experience with Davisons Law. We look forward to working with you again in the future.
Kind Regards,
Davisons Law

Rated 5 out of 5 stars

Great Services by Nadia and Nataleigh

Great Services by Nadia and Nataleigh. Everything is transparent and got completed on time. Keep up the good work!

27 June 2025
Unprompted review
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Reply from Davisons Law

Thanks for taking the time to rate our service. It’s great to hear your positive experience with Davisons Law. We look forward to working with you again in the future.
Kind Regards,
Davisons Law

Rated 1 out of 5 stars

Getting a reply or a call back is near…

Getting a reply or a call back is near impossible. The only time they call you is to ask for more money but never update me on what the money is for. After winning my case they seem to sympathetic to the other party and have taken over a year to pursue my award even tho the judge authorised it 12months ago. I’m very let down with there client treatment and feel like I’m now on the receiving end of some sort of scam where by they request money every other month and threaten action if not paid but they ignore me everytime I ask for an update or to proceed with claiming my money from the other party. To get a reply, I literally have to phone all the branches and ask all the different people I speak to during this time to contact their managers. Then when I finally get a reply, I get charged for that but after a year of paying this firm, I’m still yet to recover my money and feel grossly overcharged aswell as manipulated into keep paying

26 June 2025
Unprompted review
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Reply from Davisons Law

Thankyou for taking the time to engage in reviewing Davisons Law and while we are disappointed that you seem to have received poor service, we want to assure you that at Davisons Law, we value the feedback provided by every client. We would be more than happy to discuss your instruction with you directly and our telephone number can be found on our website www.Davisons.Law.

Rated 5 out of 5 stars

Davisons Stafford

Kay was such a pleasure to work with! They kept me in the loop all the time and were super quick to get back to me whenever I needed anything. I never had to follow up—they took care of everything! Would definitely recommend!

24 June 2025
Unprompted review
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Reply from Davisons Law

Thanks for taking the time to rate our service. It’s great to hear your positive experience with Davisons Law. We look forward to working with you again in the future.
Kind Regards,
Davisons Law

Rated 1 out of 5 stars

THIS COMPANY IS NOTHING BUT RACIST

THIS COMPANY IS NOTHING BUT RACIST! all I’ve experienced from this company is racism and discrimination against black people. I’ve met Justine Matthew’s about her racist comment towards me. And she just said to me “you are a big bloke you should’ve heard it a million times” I then went to the company and they did not help whatsoever. They only replied instantly because I spoke about the news paper and bbc. Gary Davison emailed me and said that it was out of work hours and has nothing to do with the work place. It seems like Gary is supporting Justine Matthew’s with what she has done. If I could rate this company a 0 stars I WOULD. I advise any black people to not go to this company because they are all racist. I’ve never experienced this trauma before and I hope this company sorts it out as I will be taking this further and I will not stop until I get justice 😡🤬.

19 June 2025
Unprompted review
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Reply from Davisons Law

Thank you for bringing your concerns to our attention. At Davisons Law we take any allegations of racism extremely seriously. We want to be clear that we are fully committed to fostering an inclusive and respectful environment, both within our firm and in the wider community.
Our team is proud of its diverse makeup, and we actively promote equality and respect as core values in every aspect of our work. We do not tolerate discrimination of any kind, and we continuously review our policies and training to ensure these standards are upheld.
The incident you refer to took place outside of the workplace and was nothing to do with the policies we operate as a firm. We have liaised with you regarding this matter and consider it now closed. We remain committed to maintaining an environment where everyone is treated with dignity and respect.

Rated 3 out of 5 stars

Helpful but expensive

I have been using Davisons to buy my first home - a new build property by Persimmon.
Persimmon recommended Davisons for me to use, especially as this sale needed to complete quickly as they wanted this by the end of June 2025.
The whole process has taken only 4 weeks, which is impressive, although my experience has been mediocre to say the least.
The process has been managed by Chloe and Elisha, who have been extremely helpful; however in my opinion Davisons are overpriced. They gave me their initial quote which was already much more expensive than anticipated, but on receipt of the completion statement they added additional fees which I had not been made aware of and was subsequently made to pay for.
Overall, I would not say my experience with Davisons has been poor, but I am disappointed in the service I received and would not recommend them or use them again.

25 June 2025
Unprompted review
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Reply from Davisons Law

Thank you for taking the time to leave a review and share your feedback. We are sorry to hear that your experience with our Firm is not meeting our usual high standards. We take all feedback seriously and strive to provide the highest level of service to all our clients.

We cannot find your matter from your review name, nor can we see you have raised your concerns with our Complaint Team (complaints@davisons.law). Our team is committed to resolving any issues and ensuring our clients are satisfied with the services we provide. We would like the opportunity to discuss your concerns in more detail and provide feedback to your case handler.

Once again, I am sorry for any inconvenience caused and appreciate your feedback, as it helps us improve our services.

Rated 2 out of 5 stars

A very stressful experience

Unfortunately I was not happy with the service I received right from the very start or throughout. It took a few weeks for a solicitor to actually be assigned to my purchase. From then, I found communication with my solicitor and her trainee challenging. I was a first timer buyer and so had very little understanding of the process, and I didn't feel as though the solicitor did anything to help me understand, or ease any uncertainty I felt at any point. Emails went unanswered, some questions were ignored and expectations were rarely managed. I always felt like I was being a pain any time I tried to get any information. I got the impression that the workload was too high at the firm and so there was no time for quality customer service. My sale did go through so the solicitors did do their job, however I feel the whole experience could have been much less stressful if I had chosen a different firm.

I did not plan to complain as the experience cannot be changed and I am now in and want to forget the process, but the company asked me to leave a review.

17 June 2025
Unprompted review
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Reply from Davisons Law

Thank you for taking the time to leave a review and share your feedback. We are sorry to hear that your experience with our Firm is not meeting our usual high standards. We take all feedback seriously and strive to provide the highest level of service to all our clients.

We cannot find your matter from your review name, nor can we see you have raised your concerns with our Complaint Team (complaints@davisons.law). Our team is committed to resolving any issues and ensuring our clients are satisfied with the services we provide. We would like the opportunity to discuss your concerns in more detail and provide feedback to your case handler.

Once again, I am sorry for any inconvenience caused and appreciate your feedback, as it helps us improve our services.

Rated 5 out of 5 stars

Experienced and knowledgeable team

20 June 2025
Unprompted review
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Reply from Davisons Law

Thanks for taking the time to rate our service. It’s great to hear your positive experience with Davisons Law. We look forward to working with you again in the future.
Kind Regards,
Davisons Law

Rated 5 out of 5 stars

I made a good choice

Davisons Solihull did the best possible job acting for me on the sale of my flat. There were no problems and I found Grace, Sally and Gemma efficient, professional and courteous at all times.

20 June 2025
Unprompted review
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Reply from Davisons Law

Thanks for taking the time to rate our service. It’s great to hear your positive experience with Davisons Law. We look forward to working with you again in the future.
Kind Regards,
Davisons Law

Rated 1 out of 5 stars

They assigned me a solicitor awaiting a misconduct tribunal – and that was just the start

If you’ve ever heard people grumble about conveyancers and thought, ‘they can’t be that bad’, you’re right – they can be worse. Meet Davisons Law, who took nine months to sloppily steward my purchase to completion with such determined apathy it was as if they were trying to set a world record for most glacial pace of a flat purchase.

They were incapable of basic communication. I repeatedly asked to be notified of updates, which they never did – it was always me having to email to find out what was going on, while they happily left me in the dark. Solicitors would be away for a week and not think to set an OOO.

Forms weren’t checked properly – my LPE1, TA6 and TA7 all had gaps that I spotted and had to point out to be resolved. Another form was sent to me with half the pages missing, which again I had to point out.

When my original solicitor “left the company” – or, as it turned out, was struck off the roll after a tribunal found him guilty of dishonest conduct at his previous firm – I was assigned a replacement who was barely more committed or competent. When I asked him to explain a deed, he fumbled a half-explanation as convincingly as a schoolkid trying to account for their missing homework, seeming to not actually understand it himself.

There was never a shred of urgency and interest in seeing it through, or real remorse or sympathy for it being longer and more agonising than getting Brexit through. The only conceivable way they could’ve made the process more stressful and exasperating is if they’d driven a wrecking ball through the flat – but that would require more effort and organisation than they ever showed themselves capable of mustering.

When I was issued my flat’s first service charge invoice, they didn’t check the seller’s solicitor miscalculation, so I ended up having to pay the seller’s share.

When I complained about everything afterwards, they took almost the very maximum eight weeks the legal ombudsman grants them to reply – and all they did was deflect responsibility, trivialise things and even denied the tribunal’s verdict on the struck-off solicitor.

There are plenty of better woeful solicitors out there – use one of them instead.

18 June 2025
Unprompted review
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Reply from Davisons Law

Thank you for taking the time to leave a review and share your feedback. We are sorry to hear that your experience with our Firm is not meeting our usual high standards. We take all feedback seriously and strive to provide the highest level of service to all our clients.

We cannot find your matter from your review name, nor can we see you have raised your concerns with our Complaint Team (complaints@davisons.law). Our team is committed to resolving any issues and ensuring our clients are satisfied with the services we provide. We would like the opportunity to discuss your concerns in more detail and provide feedback to your case handler.

Once again, I am sorry for any inconvenience caused and appreciate your feedback, as it helps us improve our services.

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