Dawsons Reviews 

Item is of excellent quality, fast delivery and good customer service

Good quality drum delivered in decent time and well packed. Happy.

Product has not arrived after a month. No communication.

The guitar is fortunately fine now but not without some serious work and risk involved. I purchased a brand new guitar but it should have been labelled B stock. There was gloss over several frets and even up on the nut as well, and there’s a ding further down on the fretboard. Bending strings was practically impossible with the gloss issue. I have managed to remedy the gloss problem after a few hours of work but obviously the dent is still present.

All in all, I think there needs to be more stringent quality control.

I was eventually told the product I ordered was not in stock nor was it possible for them to order in. Why offer it on the web site then?

Excellent service as usual . I was warned of possible delay in supply chain but it still arrived well before predicted date

Order placed but not delivered for 2 weeks. It required several phone calls to query. Did not get phone calls returned when promised. Excuse was always we are so busy. Eventually got tired and cancelled order

Very fast delivery and no issues, cheers!

Very pleased with service and tracking . Had to email because the guitar seemed a long time arriving but I received a quick and helpful response and decided to wait and the guitar arrived in time for my husband’s birthday so all good. Have used this shop in the past and they have always been helpful and reliable .

Dawsons had a delay in my order - they were totally honest and gave me choices which they carried our efficiently

Still haven't received after several weeks waiting

great product and price. rapid delivery. supplier of choice for me.

Terrible delay in sending item. Whilst initial communication was OK, silence thereafter.

Still waiting for the e-violin to be delivered. But, I am sure that it will be great when it turns up.

I don't think I have had better service anywhere.

Disappointed in Dawsons. Taken order for an item not in stock (Peavey foot pedal). I added cheap stuff to make the shipping cost worth it. Weeks passed so I enquired and the told me no stock. I asked to cancel, they sent me the cheap bits so I payed £5.99 to ship a £10 tuning clip. Poor. I got the pedal from GAK on a next day and have been using them since. Dawson's if you want to stay alive in this market, follow GAK.

The item was taking too long to be delivered, I asked numerous times for an ETA, all I received was apologies!
After over nearly 2 weeks still no update on even a potential shipping date.
I certainly will not buy again via Dawson’s, this kind of service was not what I expected.
Shame……..

I haven't received my order yet! But you want a review?....