We had a very sizeable waste disposal bill, Liam Flaherty from Direct Business Group made it effortless, and we ended up cutting the bill in half. Between removing bins, to ringing suppliers to clarif... See more
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Company details
Written by the company
We help you and your business get on with what it is that you do best. By taking the stress, strain and hassle from your utilities.
Contact info
2 Mandarin Rd, DH4 5RA, Houghton le Spring, United Kingdom
- 0800 031 5470
- contactus@dbsne.com
- www.dbsne.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 24 hours
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Dealt with Jamie Mulvaney today
Dealt with Jamie Mulvaney today, all very professional
an excellent company to deal with.
Ross is so friendly and great
Ross is so friendly and great!
The service is amazing, we are always getting the best offers and deals and kept in the loop with changes, I would highly recommend working with this company!
Good and friendly attitude
Friendly attitude, quick to resond to queries and made process easy.
Wayne has been amazing
Jordan's perseverance and patience in…
Jordan's perseverance and patience in following up an issue that took months to resolve was helpful, supportive and ultimately successful and gives me confidence looking ahead that our contracts are in good hands.
Easy to deal with and answered queries…
Easy to deal with and answered queries quickly.
⭐⭐⭐⭐⭐ I had a really positive…
⭐⭐⭐⭐⭐ I had a really positive experience with DG Energy Contracts. The whole process was quick and easy from start to finish, with everything explained clearly. Communication was straightforward and professional, and they genuinely seemed very trustworthy. I felt confident throughout and would happily recommend them to anyone looking for a smooth, hassle‑free energy contract.
Energy contract
Excellent service , quick and efficient. Great to have a fixed deal in place during turbulent times and a saving on current contract which was a bonus
Great communication
Great communication. Definatly a great service. Highly Rated. Barry Hodgson has been a great help from start to finish.
I had the pleasure of dealing with Kai…
I had the pleasure of dealing with Kai Hardy and nothing was ever too much trouble for him. He is currently helping us recover money owed by our previous supplier due to levy and VAT overcharges. Although it has been a long and drawn-out issue with the previous supplier, Kai is handling everything on our behalf. Alex also secured us a great deal on our electricity supply, which will make a significant difference to our electricity bills going forward.
Both Hazel and Richard have both been…
Both Hazel and Richard have both been so easy to deal with and very prompt with their responses
Talk and listen to the Experts
It is reassuring that you are in the hands of people who are experts in their field. Importantly, they listen to the customer and offer the best solutions and price that are available on the market. Both Jonathan Miller and Stephanie Harrison explained the rationale behind the advice they offered our company, paticularly in light of the unstable political situation affecting the Global energy market at the moment.
Knowledgeable Team and saving money!
Knowledgeable Team and saving money!
Evan Garrett was my initial contact and proved to be very helpful, patient and quick to appreciate the needs of our organisation in terms of energy supply and source. Agreed times for further conversations were kept to without issue.
Having obtained the required information to get the ball rolling, he was then able to pass me on to Richard Wright who was equally as helpful and patient, and he too kept me up to date as promised with full explanation of what to expect.
End result is a new energy contract at a sensible price, assistance to claim back charges that have been incurred incorrectly via our current suppliers and the knowledge that we have a dedicated point of contact for any future questions. Excellent job all round!
Dean has been brilliant to work with…
Dean has been brilliant to work with over the past 2 years.
Friendly and efficient
All went through quite efficiently and smoothly. A helpful and friendly team.
Quick response
We love Chris he amazing
We love Chris he amazing. Thank you for all the support
Very knowledgeable and professional
I have now worked with Direct Global and in particular, Steve and Rob, on both our Gas and Electricity contracts and I have found them very professional, knowledgeable and very helpful. The process was seamless and in a world of usually very pushy sales people they weren't! Which was a blessing. I would definitely recommend and I will be using them again
My account manager is Jonathan Davies
My account manager is Jonathan Davies. Jonathan was fantastic to deal with. Friendly, helpful, communicative and efficient. Thanks for getting us a great deal Jonathan!!!
Dean Hardy my contact was great and…
Dean Hardy my contact was great and helpful.
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