The website states a delivery time of 3 to 5 working days which was OK. But, the charger took 2 months to arrive. Had to chase a lot with little information coming back from them. They said the proble... See more
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See what reviewers are saying
Never used this site before, however my son wished to purchase something that 'seemed' better value in HD rather than the usual purchasing off Amazon. However, we ordered the goods on line 4th August... See more
Ordered a Digital Camera battery from this Company. A Video camera battery was sent instead of a Digital camera battery. Have sent 3 emails to customer service without a reply. Tried phoning sev... See more
Website masquerades as being local to your country but the company is in Hong Kong. Granted, prices are ridiculously low. Product arrived poorly packaged in an envelope held together by one piece of t... See more
Company details
Information provided by various external sources
DC-Battery(UK) Battery Store for Europe marketing which providing cheaper, reliable products to our customers, base with over 5 years selling batteries experience.
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Don't use!
The low price on the camera batteries seemed too good to be true - it was. No batteries and no response to emails except an automated reply saying they would be in touch within 24 hours. Needless to say I heard nothing. Luckily I paid using PayPal and was able to get my money back through them.
Don't buy
Luckily I paid through Paypal, and after they investigated I got a full refund. The company themselves didn't respond to any question about delivery dates. The order showed as "pending" for weeks.
THIS IS A SCAM!!!
I ordered a battery charger for an old camcorder. After several emails, it arrived after 4 WEEKS!! No surprise to find it bore no resemblence to the one I ordered! I have now been emailing for the past 3 weeks to try and get either my money back, or the correct one!
I am beginning to think this is actually an offshore scam!!
They buy a load of absolutely useless chargers, get in £10 for each one, and hope that most people give up chasing them. They're possibly right!
Even Im beginning to think i'll give in!
do not trust this company
I placed an order over a month ago for a charger, the money was taken from my account, i have not recieved the order and i have sent 3 e-mails to date and as of yet had no reply. Please avoid this company and dont get ripped off like so many of us have
Would not recommend this company
I ordered a charger from this company, they sent a charger but wasn`t what i ordered, sent emails, eventually getting Ruth J saying she would send correct one, still waiting. Now opened dispute via paypal, hopefully get some satisfaction or my money back. Using paypal helps as all payments are protected.
Shop somewhere else
I placed and order on 26th Feb 2012 for charger and battery for Canon Camera. They took my money straight away but almost six weeks on the order has not been supplied in full. They have not responded to many of my emails. I got an email from Ruth J saying sorry I may have to open a box and sent you the item.........but then nothing happens.
I am still waiting....
My advice:
*STAY AWAY - DO NOT BUY FROM DC-BATTERY
*THEY TAKE YOUR MONEY BUT YOU MAY NOT GET THE ORDER
*MY WORST ONLINE SHOPPING EXPERIENCE EVER.
*DONT GET SCAMMED LIKE ME.
Not to be trusted
Ordered 30 panasonic batteries in November last year. As it turns out paid over the odds and still not received goods or money back.
Cannot bias my confidence from those reviews
items arrived well before the stated delivery date and they were in perfect condition. The 2 covers were inside a sturdy cardboard box, which protected them from being damaged during delivery. The covers themselves are outstanding!! Perfect fit and extremely good looking! Happy customer here.
Arrived on time (during a snow storm)!
Documentation has several minor problems, but it did not slow me down. USB capture speed looks good. Only more testing will really tell.
Without any problem, item as describe and arrive on time.
This item worked out very well. I recomend it.
Arrive on time with fast delivery from amazon
Fast delivery I don't care where it sent from. The quality of the charger is average but for the price you can not expect the quality of the product. Works perfectly, to see the long term.
Rubbish! Scammers!
They let you place your order, then you have to fight your case to get your money back
They dont ship out anything!!!!
DONT BE SCAMMED.
All's well that end's well
I ordered 2 batteries for a Canon camera. The price was very good and they arrived, well packed, posted in Dunfermline. It took about 10 days but it was just before Christmas, so that isn't surprising. I was a bit worried when I found no phone number on their web site and then I read this website and nearly gave up hope! But all's well that end's well.
Scam - thieves
I partly went through the order process and was just about to change my mind when the phone rang, it was dc batteries saying they were in Doncaster and would process the order a.s.a.p. I ordered through them and have not been able to contact anyone since. the batteries I ordered were for timers in two old persons houses.
I will go down the line of reporting the theft via the OFT but if anyone reads this do not use these people.
I wish I could rate them zero.
SCAM
Still waiting for refund, reply or goods!!! think i wont be getting anything from this SCAM
Think I should have read these before ordering
Have not received a charger orfered nearly 2 weeks ago.......
Scam Artists
Ordered a battery weeks ago & no sign of it. Payment went out of my account the next day. I've sent them about 10 emails & I get the automated response saying someone will contact me but no one ever does. I've asked for a refund but have not received it.
I've now reported them to the Office of Fair Trading as this company needs to be looked into. Don't use them.
Rating zero but have to use stars
DO NOT USE, no response to e-mails, no product, I agree with previous review, they are thieves and still advertising
Theft
Do not use this company. cannot believe I used this company for the first time without checking them out.
They did not deliver my item - did not reply to the messages on their site - no telephone number or any contact details available.
Pure theft!!
Don't use them
Ordered two batteries that arrived relatively promptly (in very confusing Amazon packaging). Problem was that they were the wrong items. Contacted DC Battery customer support by e-mail and received a "we'll get someone to help you" response after a few days, not the one working day suggested on the website. Since then nothing at all, so I'm left with two useless batteries. Thankfully they weren't expensive, so I'll put it down to experience.
I strongly recommend you don't use these people. Any vendor can make a mistake - it's how they subsequently deal with it sorts good service from bad.
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