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De3bedste Reviews 7,616

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TrustScore 5 out of 5

4.8

Appliance shop
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See what reviewers are saying

Rated 5 out of 5 stars

I ordered a water kettle, i had some post denmark issues ( so really not de 3bedste that could do anything about that ) and found the item to be damaged or wrongly fabricated. I contacted De 3bedste a... See more

Rated 5 out of 5 stars

Very easy navigation within the site. Was pleased with the continuous updates by mail and got the package delivered within 2 days. Seemless experience and very satisfied.

Rated 5 out of 5 stars

I am so impressed by their customer service and I will definitely buy from them again! Long story short: My husband had a favorite T-shirt that we could not remember where we bought from. I found t... See more

Company details

  1. Appliance shop
  2. Electronics store
  3. Hair product shop
  4. Kitchen supply shop

Contact info

4.8

Excellent

TrustScore 5 out of 5

8k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Worst service I ever experienced

Worst service I ever experienced.

I ordered a product from their webpage monday, and they had 1-2 days delivery time.

After a few days I got a call from them where they informed med that they couldn't send the product with their current forwarder, since they were afraid the product could break during transportation. The next day when I then talked to them, they said that they didn't sendt it yet because they didn't have it in stock, even though they had send me an order confirmation.

But to make a long story short, I received the product friday, after a lot of calls with the company back and forth.

I needed it for a birthday gift thursday, and I asked what kind of compensation can they offer. And they just said sorry, and didn't try to do anything to satisfy their customer.

Worst overall service I experienced in a very long time.

22 May 2018
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

I am so impressed by their customer service and I will definitely buy from them again!
Long story short: My husband had a favorite T-shirt that we could not remember where we bought from. I found the same brand on De3bedste. The problem was there was no size on the T-shirt we had, so I was in doubt about what size to buy...
I measured the T-shirt from shoulder to shoulder and I called their customer service hoping they can help. Although the warehouse was located somewhere else, the guy on the phone was extremely nice and helpful and tried to find the optimal solution. It ended up with him measuring his own T-shirt so we could compare to the sizes I had. Based on his suggestion, I ordered the right size. I was impressed by how professional and patient he was and that although it was a funny situation, he took my problem seriously.

30 April 2018
Unprompted review

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