Mushfieka is a great consultant , and her help telephonically regarding the 3month break is much appreciated but still not 100% clear or understandable. Does the 3month break mean that after the... See more
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Lendelwa was very helpful and assist in getting my matter resolved a quickly as possible. The problem I incurred was getting someone to help me after numerous calls and emails I finally got help from... See more
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Laaiqah Khan | Client Relationship Manager gave relevant information and feedback. She also made me at ease that things are going well with my profile
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Amazing service from Mushfieka who assisted me today, only 1 day after sending through documents for a payment break. She was extremely helpful with all questions I had. She also explained what need... See more
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Company details
Written by the company
DebtBusters is South Africa's most awarded debt solutions provider, having guided over a million South Africans onto their debt-free path. We offer debt management solutions, personalised plans and unwavering support to help you regain financial control.
Contact info
4th floor Mutual Park, Jan Smuts Drive Pinelands , 7405, Cape Town, South Africa
- 0869990606
- info@debtbusters.co.za
- www.debtbusters.co.za
4.1
Great
279 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from DebtBusters
Dear Client,
Thank you for your kind words and for taking the time to share your positive experience with DebtBusters. We are thrilled to hear that our service exceeded your expectations. Your satisfaction is paramount to us, and we strive to maintain this standard for all our clients.
We appreciate your support and look forward to assisting you again in the future.
Kind regards,
The DebtBusters Team
Mushfika was clear and easy to…
Mushfika was clear and easy to understand. Explained everything I needed to know
14 July 2026
Reply from DebtBusters
Dear Ighsaan,
Thank you for your wonderful feedback regarding your experience with Mushfika. We're thrilled to hear that the information was communicated clearly and effectively. At DebtBusters, we strive to ensure our clients feel informed and supported throughout their financial journey.
We appreciate your kind words and look forward to assisting you in the future.
Best regards,
The DebtBusters Team
Reply from DebtBusters
Dear Client,
Thank you for your wonderful review! We are thrilled to hear that you had a perfect experience with our customer service team. At DebtBusters, we are committed to providing exceptional support and assistance to all our clients. Your feedback motivates us to continue delivering outstanding service.
We appreciate your trust in us and look forward to serving you again.
Best regards,
The DebtBusters Team
The best decision to choose debtbusters…
The best decision to choose debtbusters because today my husband has lost his job and what peace of mind I'd receive just with the payment break alone. Also when I'd received the news that he has lost his job I was at ease because financially things are in order, thank you to the debtbusters debt review program.
13 July 2026
Unprompted review
Reply from DebtBusters
Dear Desiree,
Thank you for taking the time to share your positive experience with us. We are delighted to hear that our debt review program has provided you and your husband with peace of mind during this challenging time. Knowing that you feel financially secure is incredibly important to us.
If you need any further assistance or have questions, please don’t hesitate to reach out.
Warm regards,
The DebtBusters Team
Reply from DebtBusters
Dear Client,
Thank you for your wonderful feedback! We are delighted to hear that you were very happy with the service provided and that our consultant was able to assist you. Your satisfaction is our priority, and we strive to deliver exceptional service to all our clients.
We appreciate your support and look forward to serving you again in the future.
Warm regards,
DebtBusters Team
This is the worse experience I have had…
This is the worse experience I have had in my entire life.
They have given me poor service and not very helpful at all. I would never recommend this company to any person.
There is no level of communication , they will ignore your calls and emails all the time. Things have financial gotten worse for me instead of better.
They have told me the matter has been escalated and I am still waiting for the debt counsellor to be in communication with me.
This process has been extremely frustrating not be made aware of the next processes and steps.
25 June 2026
Unprompted review
Reply from DebtBusters
Dear Raziah,
Thank you for taking the time to share your experience with us. We genuinely regret to hear that your time with DebtBusters has not met your expectations.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Payment break application
Easy , straight forward. The consultant explained everything
13 July 2026
Unprompted review
Reply from DebtBusters
Dear Stan,
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our process easy and straightforward, and that our consultant effectively explained everything to you. Your satisfaction is our utmost priority, and we appreciate your kind words.
Warm regards,
The DebtBusters Team
I have had a very positive experience…
I have had a very positive experience with DebtBusters. The consultants have always been professional, understanding, and willing to assist whenever I needed help. They take the time to explain the process clearly and provide guidance during difficult financial situations.
I recently contacted them regarding financial hardship after my home was damaged in a fire, and they treated me with compassion and advised me on the documentation required to apply for a payment break. Their support and excellent customer service have given me peace of mind during a very challenging time.
I appreciate their professionalism, prompt communication, and commitment to helping their clients regain financial stability. I would highly recommend DebtBusters to anyone looking for reliable and supportive debt review services.
13 July 2026
Unprompted review
Reply from DebtBusters
Dear Nazley,
Thank you for taking the time to share your positive experience with DebtBusters. We are thrilled to hear that our consultants were able to provide you with the professionalism and compassion you needed during such a challenging time. Your appreciation for our support and guidance motivates us to continue delivering excellent service to all our clients.
We are grateful for your recommendation and wish you ongoing success in regaining your financial stability.
Warm regards,
The DebtBusters Team
Great urgency
10 July 2026
Reply from DebtBusters
Dear Yaseen,
Thank you for your exceptional feedback! We are delighted to hear that you experienced great urgency in our services. At DebtBusters, we strive to provide timely and dedicated assistance to all our clients. Your satisfaction is our priority, and we appreciate your support.
Should you need anything further, please do not hesitate to reach out.
Warm regards,
The DebtBusters Team
Very great,fast feedback from them
10 July 2026
Reply from DebtBusters
Dear Heiren,
Thank you for your wonderful feedback! We are thrilled to hear that you received great and prompt service from our team at DebtBusters. Your satisfaction is our top priority, and it’s encouraging to know that we met your expectations.
We look forward to assisting you in the future and hope to continue providing outstanding service.
Warm regards,
The DebtBusters Team
I appreciate the level of service…
I appreciate the level of service received from Musfieka Jacobs especially since my situation was very sensitive. Thanks again 😀
8 July 2026
Unprompted review
Reply from DebtBusters
Dear Mike,
Thank you for taking the time to share your positive experience with Musfieka Jacobs. We are delighted to hear that you felt supported and received exceptional service during a sensitive time. Our team strives to provide compassionate assistance, and your feedback is greatly appreciated.
We look forward to serving you in the future.
Warm regards,
DebtBusters
Mushfieka was extremely helpful and friendly
Mushfieka was extremely helpful and professional.
I was called quickly and assistance was given within a day or too. It was an absolute pleasure dealing with her.
8 July 2026
Unprompted review
Reply from DebtBusters
Dear Sonja,
Thank you for your wonderful feedback regarding your experience with Mushfieka. We are thrilled to hear that she provided you with prompt and professional assistance. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive experience with us.
We look forward to assisting you again in the future!
Warm regards,
The DebtBusters Team
Thank you so much for your…
Thank you so much for your understanding when I applied for a payment vacation (break). That mean a lot to me, I truly appreciate 100%
2 July 2026
Reply from DebtBusters
Dear Jabulile,
Thank you for taking the time to share your positive experience with us. We are delighted to hear that our understanding during your application for a payment vacation has made a significant difference for you. Your appreciation means a lot to our team, and we are committed to supporting you in your financial journey.
If you need further assistance, please do not hesitate to reach out.
Warm regards,
The DebtBusters Team
Reply from DebtBusters
Dear Inge,
Thank you for taking the time to leave us a review. We are pleased to hear that you found our response time to your emails satisfactory. At DebtBusters, we strive to provide prompt and efficient service to all our clients, and your feedback is encouraging.
Should you have any further questions or need assistance, please do not hesitate to contact us.
Warm regards,
The DebtBusters Team
Reply from DebtBusters
Dear Lerato,
Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with our consultants and that their patience and helpfulness made a difference in your journey.
Your feedback is greatly appreciated, and we look forward to continuing to assist you in the future.
Warm regards,
The DebtBusters Team
Reply from DebtBusters
Dear Phindile,
Thank you for taking the time to share your positive feedback regarding our prompt email responses. We strive to provide efficient communication to all our clients, and it is gratifying to hear that you have had a good experience with us. Your support encourages us to maintain our commitment to excellent service.
Warm regards,
The DebtBusters Team
Thank you Luyolo Otola for assisting me…
Thank you Luyolo Otola for assisting me with a positive Outcome on my request, From the first call i made to the final communication with DebtBusters Team You are the best with your service, Thank you
8 July 2026
Reply from DebtBusters
Dear Getrude,
Thank you for taking the time to share your wonderful feedback regarding your experience with Luyolo Otola and our team at DebtBusters. We are delighted to hear that you found our service to be positive and supportive throughout your journey. Your kind words motivate us to continue providing exceptional service to all our clients.
Thank you once again for your appreciation.
Best regards,
The DebtBusters Team
My experience with DebtBusters has been horribly …
My experience with DebtBusters has been disappointing. At the beginning , communication was excellent. Calls were answered promptly, consultants were readily available, and I felt like a valued client. Unfortunately, that level of service changed significantly once I became part of the programme.
Since joining, it has been difficult to get timely assistance or meaningful responses when I need help. Simple queries often take much longer than expected to resolve, and it can feel as though client support becomes a lower priority after the agreement has been signed.
Debt review is a long-term financial commitment, and clients rely on ongoing guidance, clear communication, and responsive support throughout the process—not just during the sign-up stage. Based on my experience, there has been a noticeable difference between the service provided before enrolment and the service received afterwards.
I hope DebtBusters takes customer feedback seriously and invests in improving its after-sales support. Existing clients deserve the same level of attention, professionalism, and responsiveness that prospective clients receive. Strong customer service should continue throughout the entire debt review journey, not end once the paperwork has been completed.
9 July 2026
Unprompted review
Reply from DebtBusters
Dear Siyabulela,
Thank you for taking the time to share your feedback regarding your experience with DebtBusters. We sincerely regret to hear that your expectations were not met after enrolling in our programme.
Kindly note our escalation channel is theceosoffice@debtbusters .co .za.
Best regards,
DebtBusters.
Is that Debtbusters is just phone call away to sort out your life and your future
It's that I was able to get get help and advice, just by phoning them. They are very supportive and smart when it comes to sorting out your life
9 July 2026
Reply from DebtBusters
Dear Mzamo,
Thank you for your wonderful review. We are delighted to hear that you found our team supportive and knowledgeable in assisting you. Helping our clients navigate their financial journeys is our priority, and your positive feedback serves as great encouragement to our staff.
We appreciate your trust in DebtBusters and look forward to serving you again in the future.
Warm regards,
The DebtBusters Team
Service is great !
I am engaged with DB for the last nearly 3 years , and i managed to get rid of at least 3 credits so far . now that i need help , for a payment due to circumstances , and guess what DEBT buster had been more than a piece of mind by granting my request . DB is the best
1 July 2026
Reply from DebtBusters
Dear Naomi,
Thank you for your wonderful review! We are delighted to hear that you have successfully managed to eliminate multiple debts with us over the past three years. It brings us great joy to know that we have provided you with peace of mind during challenging times. Your satisfaction is our priority, and we look forward to continuing to support you on your financial journey.
Warm regards,
The DebtBusters Team
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